LiTime

Good battery - Great Price

Easy to order and quick turnaround. The documentation for the product and the app could be a little more detailed. (example: explain temperatures around self heating, charging and the app.)

Their group 27 batteries are measured…

Their group 27 batteries are measured wrong than the website so you guys be careful when you’re trying to get them to fit in your tray tight they measured the top of the battery instead of the bottom but they had the bottom measurements on their website for you to see They tell me that they are going to fix it. Let’s see what happens.

I ordered two items

I ordered two items. A battery and a Battery charger. They were shipped separately. Battery charger arrived on schedule. LiTime does not know where the battery is. It is three days past do and neither they nor the shipper knows its location. Very sad situation. Customer service is absolutely no help. If it does not arrive in another day I will have to cancel the order. I cannot encourage anyone to do business with LiTime.

Made the purchase after 5pm on a Friday…

Made the purchase after 5pm on a Friday and it was delivered the following Thursday. Definitely can’t complain about that, it wasn’t Amazon fast, but good enough.

Battery is awesome, needs more terminals

Battery is awesome! Running 2 12”, 1 16” graph, 2 livescope boxes, power poles and entire boat for 8 hours and battery was at 91%. I love the emergency reserve function, but I’m not sure I’ll ever be able to get the battery that low! Only lost a star because it needs to come with longer terminal bolts, or have an additional set of terminals. The battery is designed to run everything, I just had a little trouble hooking everything up!

Fair product at a fair price delivered…

Fair product at a fair price delivered in reasonable time. Fans are too loud. Really loud.

Good service fast delivery

Battery oder

The website was easy to use and contained all the information that was relevant to my purchase. The order process was simple and the batteries arrived in a timely manner. The only downside was a problem with the product and still trying to get to the bottom of it. I had no problem getting in contact with customer service and they were polite and helpful. I will be happy with the price if I can work out the glitch.

Can not get help!

Can not get help! New battery and charger from you and can not get it to charge. I spoke with customer service Tuesday and was told someone will be contacting me within 24-48hrs. Well you failed. Please send me return documents as I am returning both items.

LiTime 12v 280AH battery

I ordered this battery online, like several before, and wasn't disappointed. Shipping was fast and packaged very well! I expect it to serve my daughter for a long time, just like the LiTime batteries I have. Only it will not be till spring before I can install it for her. Thus the Four star rating.

I paid 648.00 for a battery and charger…

I paid 648.00 for a battery and charger I thought was Bluetooth turns out not to be and could have gotten one for 100 cheaper same battery

Brian Jarosz美国 · 写过 2 条评价 · 已认证 · 体验于 2026-02-12 · 发表于 2026-02-17

Th instructions for the battery really…

Th instructions for the battery really could be better defined and more well written.

Not sure yet

Not sure yet. Have not used any of be items yet. Ask me in six months.

Was easy to order and arrived fast

Was easy to order and arrived fast. I won't be able to test it on the camper tell the weather warms up. Im excited to not run a generator for most of my camping now.

Works good

delivers quickly

Just got it...I have no opinion yet

Just got it...I have no opinion yet! Wait awhile before asking!

Order never received 😕

Jessica L美国 · 写过 2 条评价 · 体验于 2025-12-01 · 发表于 2025-12-06

defective batteries, no resolution from company

I bought two 230AH LIPO4 batteries for my camper van... only started using them April 2025.. they are now suddenly losing 40%capacity. I've had my system professionally checked and there are no other issues. The batteries go from 40% on my Renogy monitor... and suddenly drop to 0% with no warning. Which then forces me to drive for minimum 3 hours to get them back up even half way. They should be 100% covered under warranty. Customer service phone number, nobody answers. Customer service email is some lady named 'Kandy'... who has given me the runaround for over a month now. WHAT A NIGHTMARE, DO NOT BUY FROM THIS COMPANY.

My order consisted of 3 items

My order consisted of 3 items. Two items were delivered on Wednesday. When I got home I found them. No word about the 3rd item. I thought it may have been stolen or delivered incorrectly. When I contacted LiTime about the missing item I was told to "be patient, it will be delivered soon". Why couldn't LiTime tell me this? It would have prevented a lot of stress on my part. I was apprehensive about what LiTime would tell me when I reported the expensive item missing. Communicate, it helps.

Wrong information, very dodgy and uproffessional returns service

Wrong information, Terrible customer service and dodgy return service for refund on wrong product supplied. I am writing this to WARN AUSTRALIAN consumers. This is an honest account of what I went through over three weeks trying to return a product. 1/. Contacted them via chat line re Trolling battery that will connect to there app for Monitoring. Told they all do. 2/. Purchased product and delivery was 2-3 days (I was happy) 3/. Opened product and downloaded the app to check it. No connection ! (went downhill from here) 4./ Contacted customer service why ? I was told I bought the wrong product ? (note it literally takes 24hrs each time you contact them for a reply) 5/. I advised them that I was advised by there chat line that all Trolling batteries connect. (another 24hrs) 6/. I was told new employee told me this an get this "they will be punished". I was horrified about this statement. 7/. I requested a refund so I can buy the correct product and advised them I didn't want anyone to be punished !(another 24hrs NO response.) 8/. Contacted them again(24hrs) NO response 9/, Contacted them again noting I would be contacting ACCC and going to social media If I don't get a refund. (another24hrs) 10/. Finally sent me a return label with no details of pickup arrangement. Contacted them again(another 24hrs) 11/. Advised me to take it to the nereast drop of location. Once again no instruction of who or where to arrange this. 12/. Contacted the company on the label (A third party that warehouses sends product from.) 13/. Guy was quite helpful and said they only send products and receive them. Told me I might have luck contacting the courier company which I did and arranged for the pick up myself. Bear with me I know it is long winded but this is the sort of crap you have to go through with LI Time. 14/. Finally got picked up for return after about two weeks of frustration and ghosting. 15/. No notification of pickup or return from LI TIME and had to chase them again !!! another 24hrs for response. 16/. Tracked the parcel myself over 3 days until it was returned back to the distribution agent. 17/. Sent Li TIME proof of delivery and request for refund. (another 24hrs for response) 18/. Took about a week to get my money back 19/. They offered me a 10% discount to purchase a new Battery off them and I said after consideration of my dealings with them a BIG NO !!!! In Summary I would personally NEVER deal with LI Time battery company again. If this is what happens when you have to return an item, imagine what it would be like with a warranty issue !!