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LiTime

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463 条评价

3.7463 条评价
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关于 LiTime

数据更新
网站
litime.com
分类
建筑与制造
所在地
中国
状态
待认证
近 12 个月
439 条评价
差评回复率
75%(75/100 条)
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商家自述

12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries

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LiTime靠谱吗?

LiTime(litime.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 463 条用户评价,属于建筑与制造分类,口碑一般。67% 的评价为 4 星及以上,17% 为 1 星;商家回复了 75% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Not a fan of multiple shipments

Not a fan of multiple shipments. Liked that you had live tech support

LiTime 回复2026-03-16

Hi John, Thank you for your feedback and for sharing your experience with us. We're glad to hear that you found our live tech support helpful. We also appreciate your comments regarding multiple shipments. In some cases, orders may be shipped separately depending on product availability or warehouse locations, but we understand that a single delivery can be more convenient and we are always working to improve the overall shipping experience. Thank you again for choosing LiTime. Best regards, Customer Support Team

My order was late no viable tracking.

My order was late. The only tracking information I received told me my order was received. I only received the charger that I ordered with the battery. The only answer to my emails was that the battery was pre-order. It took 10 days to finally receive my battery. I was on the cusp of contacting PayPal to start the process of getting my money back. Great products but Customer service is lacking badly.

LiTime 回复2026-03-16

Hi Thomas, We're very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. Your order included both a battery and a charger, and the battery was on pre-order at the time of purchase, which is why the charger was shipped first while the battery was sent separately once it became available. We understand that this may not have been communicated clearly enough, and we sincerely apologize for the confusion and frustration this caused. We’re glad to hear that you’re satisfied with the product itself, but we’re sorry that our communication did not meet your expectations. Please feel free to contact our support team at [email protected] with your order details so we can review your case and ensure everything has been properly resolved. Thank you for your patience and for choosing LiTime. Best regards, Customer Support Team

Your delivery system blows

Your delivery system blows. My order has now been on a truck for 4days , without delivery. FedEX is the worst.

LiTime 回复2026-03-16

Hi snyder, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

Great purchase experience, so far great battery.

We bought a LiTime battery for our trolling motor last season. We fish the Upper Mississippi River almost year-round. No matter the temperature, current, weather, the battery has held up well. I was excited to see LiTime now had released a dual-purpose battery as well. So far we've only used it two cold days on the river. Battery operated as expected and never dropped below 90%.

Battery is installed and ready for use

Battery is installed and ready for use. Have not had an opportunity to put on the water yet. That’s why only 3 stars. I will edit when we can hit the water. I fully expect nothing but an increase to 5 stars.

LiTime 回复2026-03-16

Hi Steve, Thank you for sharing your feedback and for choosing LiTime. We're glad to hear that your battery is installed and ready to go. We hope it performs great once you get out on the water! If you have any questions or need any assistance, please feel free to reach out to our support team anytime. We’d love to hear how it performs once you’ve had the chance to use it on the water. Best regards, Customer Support Team

You advertise these 16V batteries as…

You advertise these 16V batteries as “marine electronics batteries”, but I never saw anything on the website that said a voltage regulator would be needed to run this battery with lowrance products. If it wasn’t for the expertise of the people working on my boat I would have burned up my units by running more than 16.4 volts

LiTime 回复2026-03-16

Hi Trent, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

Shipping label was created and batters…

Shipping label was created and batters didn’t move for 5 days

LiTime 回复2026-03-16

Hi Christopher, Due to severe weather conditions in some transit areas, there was an unexpected delay in the carrier’s pickup and tracking updates after the shipping label was created. We completely understand how concerning it can be when tracking does not update for several days. Once the weather conditions improved, we immediately coordinated with the carrier to process the shipment, and the package was delivered within two days after being picked up. According to the carrier’s tracking information, the package has now been successfully delivered. We truly appreciate your patience and understanding during this delay. If you have any questions or need any assistance, please feel free to contact our support team at [email protected]. Best regards, Customer Support Team

My package was supposed to be delivered…

My package was supposed to be delivered yesterday but fedex still hasnt even received it. Support escalated the problem to try and find my package

LiTime 回复2026-03-16

Hi Stephen, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

I didn't measure and didn't realize the…

I didn't measure and didn't realize the 36V 100Ah was 10.5" wide. As soon as I opened the box, I knew it would not fit. I called and explained. They sent me a return label and as soon as they received it, they refunded my money. Just got the 60Ah today. If the battery is as good as the customer service, we should have no problems.

LiTime 回复2026-03-16

Hi Brian, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team