LiTime

Didn’t receive everything together

Didn’t receive everything together, still waiting on some things that are in Florida and some in California. Battery came from New York

I ordered 2 12v 300ah batteries and…

I ordered 2 12v 300ah batteries and without my knowledge the delivery address was changed to a completely different state. Instead of canceling my order and sending me new ones I have to wait another week.

Very slow delivery

Very slow delivery. It will be over one week before I receive the items. Poor logistics!!

Awesome product!

Awesome product. Free shipping.

Shipping was great but a problem creating account

Shipping was great. Received the product in a few days. Only issue I had was trying to create an account on the app. I never received the code to activate the account.

Have some wiring items on hand

Could have come with some wiring eyelets that were the size that needed to be used for the battery/shunt and some zip ties

Good product and value

Great product with initial reliability at a good value. The amount of 12V 100ah options can be a bit confusing and could be simplified. Overall, user friendly app and service.

Needed to change order but couldn’t get…

Needed to change order but couldn’t get any communication.

Missed Delivery Window Left Me Unprepared for My Fishing Trip

I’m pretty disappointed with my experience ordering from Li Time. Their website clearly advertises a 2–5 business day delivery window, which was a big factor in my decision to purchase from them. Unfortunately, my order didn’t arrive in full within that timeframe. I had specifically planned to use these batteries for an upcoming fishing trip, so timing was important. While part of the order showed up, the rest was delayed without clear communication or updates, which left me scrambling at the last minute. The products themselves may be fine, but when a company sets expectations for shipping, they should be able to meet them—or at least communicate proactively if there’s an issue. Missing a delivery window is one thing, but not receiving a complete order when it matters most is frustrating. Overall, this experience has made me hesitant to rely on Li Time for time-sensitive purchases in the future.

Happy with the product thus far

Happy with the product thus far, but shipping was sloooow and tracking was confusing, showing different delivery estimates. This was frustrating enough to prompt me to look at other brands next time.

I THOUGH THIS BATTERY HAD BLUETOOTH…

I THOUGH THIS BATTERY HAD BLUETOOTH like the other ones I bought last year. Am I doing something wrong , trying to set it up? Or did I just assumed all your batteries were BLUETOOTH.

Still waiting??

As of now I have only gotten 1/3 of my order? It has been delayed a few times?

I am very happy and satisfied with my purchase

My purchasing experience was overall positive. I purchased 4 LiTime batteries 2 years ago, and I have been very happy with their overall performance. For this purchase, I did researched other battery companies as well, but it became obvious early into the research that I would mostly likely stick with LiTime for this purchase as well due to familiarity, previous positive experience, and new cool features (Bluetooth, RS485 communication, etc.) As much as I am very happy with my purchase, I feel my research would have been more efficient and less time consuming, if you included comparison charts for your batteries. For instance, it took me a while to figure out what RS485 communication technology is. Once I figured out what RS485 communication is, it was not easy figuring out which of your batteries include RS485 technology. I almost ended up ordering the wrong battery.

Working great

Customer Service is AI and incorrect

Wrote email to LiTime seeking advise on a product. Received response and had one more back a forth exchange with customer service. Based upon their recommendation I ordered a battery and charger. A day later was contacted by customer service saying that the recommendation was wrong and was provided by AI. Battery and charger had already shipped so they said they’ll provide return shipping and then return my money but despite two requests for shipping labels the have not provided.

Charger arrived quickly but the battery…

Charger arrived quickly but the battery took 2 weeks. Not a big fan of the Bluetooth. I took my boat out today. My Garmin depth finder and livescope is hooked up to the litime 16v battery. No power and couldn’t get Bluetooth to work and turn on battery. When I got home I had to plug it up to the charger to get it linked up and working correctly. I’m glad I was just spending time with my daughter fishing and not in a tournament.

105 AH 48 V in my 2015 Cub Car

I purchased the full kit 105 AH 48 V for my 2015 Cub Car Villager (Precedent) golf cart. I didn’t realize before hand that there is a metal support sticking up about 3” when the 6-8 volt batteries are removed. You have to build the floor up for the Li-Time battery to sit over this support. This made the battery tie down kit unusable. Also the phone app really makes the battery meter a not needed extra IMO.

Ordered the 12v 100ah Smart Mini

Ordered the 12v 100ah Smart Mini. Packaging was solid and battery arrived unscathed. Works fine and passed all my normal battery testing. Very nice battery (hence the 4 stars) However, the app allows very little in information. It would rather I "use badges" like a little child than tune the battery for my specific use case. I didn't buy the battery so I could "join the club" of adolescent children who play with their battery app by showing all their friends their "badges." Almost as if it's normal purchaser is some 10yo kid. Because of the little value in the BT monitoring app, I would recommend you buy the battery with zero "Smart" functions since you don't get much in the way of tunability. Many of the other battery sellers including many DIY folks have vast ability to tune their battery via the BMS settings and even the powerstation guys like Ecoflow and Bluetti provide much more tailorability to suit your use cases than LiTime. Great Battery, Poor App.

Everything went well for the most part

Everything went well for the most part. When I ordered the battery, I forgot to select the option including the charger. I called the help # and got a quick reply. They said I couldn't change my order and had to order charger separately, which I did. I could have saved a couple bucks I think if I had the battery and charger package. It all worked out and received both packages the same day.

I can’t get the Bluetooth to work