We are so incredibly sorry for the mix-up with your original order and the delay with your replacement. We completely understand how disappointing this is, especially since you wanted to make this first Mother's Day so special for your daughter-in-law.
We always want your experience with us to be flawless, and we would love to look into this for you. Please contact our Happiness Team at [email protected] or call us at (888) 687-9589 so we can help.
–Lovepop 💌
Thank you for the lovely review, Laura! We are so glad to hear that you find our cards beautiful and of great quality. We are also happy we could step in and fix that delivery address for you right away. Thank you for choosing Lovepop!
–Lovepop 💌
我为我女儿订购了一张卡片,邮递员说他们试图递送它。这是正确的地址,所以我女儿去了邮局却找不到!
我给 Love Pop 发了邮件,一小时内就收到了回复!玛丽寄了一张新卡到我女儿的办公室。让我很开心!
Lovepop Cards 回复2026-05-20
Thank you for the wonderful review, Judy! We are so happy to hear that Mary was able to respond within the hour and get a replacement card sent right to your daughter's office. Knowing we could turn your experience around and make your day truly makes ours!
–Lovepop 💌
Thank you for the lovely review, Claire! We are so glad to hear that your package was found and that you had such a great experience working with our team. We always strive to be helpful, and knowing you found our team to be "good people" truly means the world to us!
–Lovepop 💌
Thank you so much for the wonderful review! We are absolutely thrilled to hear that our customer service team took such good care of you when your shipment got lost. Making sure you feel valued is incredibly important to us! Thank you for being a returning customer, and we can't wait to have you back again soon.
–Lovepop 💌
Thank you for the wonderful review, Karen! We are absolutely thrilled to hear that Mary provided outstanding customer service and that your delivery was fast and efficient. We will be sure to pass your kind words along to Mary, knowing she took such great care of you truly makes our day!
–Lovepop 💌
We are so sorry to hear this, Nick.
We are glad to know that you've been a loyal fan since our start on Shark Tank and that you really like our cards. However, we are truly sorry for the frustration our shipping delays have caused you, especially regarding your Mother's Day card. This is certainly not the experience we want for you.
Please reach out to our Happiness Team at [email protected] or call (888) 687-9589 so we can look into this and make things right.
–Lovepop 💌
Thank you for the kind words, Maddie!
We are so glad to hear that Joshua was amazing and could quickly help you get your order to the right location! It's wonderful to know that you absolutely adore our cards. We are already looking forward to your next order!
–Lovepop 💌
We are so glad to hear that, Diana!
We are thrilled that the kids' cards are such a hit! It makes us so happy to know that no matter the occasion, everyone loves and displays their Lovepop cards. Thank you for sharing the joy!
–Lovepop 💌
We are so grateful for your loyalty, Stephen!
We are honored to have had you as a customer for over 10 years! While we are sorry your light-up card didn't work perfectly at first, we are thrilled to hear that our team exceeded your expectations with a quick replacement and a discount for your next visit. We are so glad you were impressed with our friendly, professional service and quality products.
Thank you for being part of the Lovepop family!
–Lovepop 💌
We are so happy we could help, Allie!
We are glad to hear that we were able to provide a quick resolution for your lost order! Thank you for sharing your experience with us.
–Lovepop 💌
We are so glad we could make the day, Patty!
We are thrilled to hear that Ricardo was able to save the day and get those cards to your father in time for his birthday! It warms our hearts to know they are still on his mantel and that the whole family, especially the kids, enjoyed them. We will be sure to pass your kudos along to Ricardo!
–Lovepop 💌
Thank you for visiting us, Amy!
We are so happy to hear that our team at Downtown Disney provided such wonderful service! It’s great to know that our greeter and cashier helped make your experience quick and painless. We are also thrilled that you loved seeing our cards in person and found them to be both pretty and well-priced.
We can't wait to see you again soon!
–Lovepop 💌
We are so grateful, Brandi!
We are absolutely beaming after reading your review! It makes us so happy to know that we provided the best customer service you've ever had. Thank you for sharing the love!
–Lovepop 💌
We are so glad we could help, Sydfish!
We are thrilled to hear that you appreciated our immediate, solution-oriented approach and our cheery, positive tone! It is always our goal to "make it right," and we are happy we could provide future solutions that worked for you.
Thank you for your feedback!
–Lovepop 💌
虽然我对 Lovepop 改变奖励计划并不满意,但我非常感谢 Joy 和 Mary 安排了“最后机会”折扣。我成为客户已经有一段时间了,并没有意识到奖励计划即将终止。我会继续购买卡片并发送给家人和朋友。
Lovepop Cards 回复2026-04-22
Hi there,
We are so happy to hear that Joy and Mary were able to assist you with a "last chance" discount! It is wonderful to know that you've been a long-time customer and that you find our staff to be great and our cards excellent. We are truly grateful for your continued support and for sharing the magic of Lovepop with your family and friends!
–Lovepop 💌
Hello Lisa,
We are so happy to hear that you love the quality and the beautiful variety of cards we have to offer! Thank you for sharing your kind words with us.
–Lovepop 💌
Hello Craig,
We are so glad to hear that our team was able to provide a great experience by quickly refunding your order and sending a replacement via expedited shipping. It’s wonderful to know we could make things right for you!
–Lovepop 💌
Hello Katie,
We are so glad to hear that our agent was kind and helpful while assisting you! It is wonderful to know that we could provide the patience and support you needed to clear up any confusion regarding our packaging. Thank you for sharing your experience!
–Lovepop 💌
Hello Lisa D,
We are so glad to hear that our customer service team was able to resolve the trouble with your password reset! It’s wonderful to know that you plan to continue purchasing Lovepop cards in the future. We truly appreciate your support!
–Lovepop 💌