LOVE Lovepop cards!!
LOVE Lovepop cards!!! Their customer service is fantastic, too!
About Lovepop Cards
Data updated- Website
- lovepopcards.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (8/8)
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About this business
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami.Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Written by the business, not verified by us.Is Lovepop Cards legit?
Lovepop Cards (lovepopcards.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality and creative designs of the greeting cards, noting they are perfect for various special occasions and events. Consumers also appreciate the truly exceptional support team, mentioning that staff members are polite, responsive, and always quick to resolve any issues. However, some customers also noted frustrating delays with shipping, occasionally resulting in orders arriving well after holidays or getting lost in transit. A few reviewers expressed frustration regarding the extra charges for tracking options and slow delivery times, though support agents usually worked hard to provide replacements.
Auto-generated from all reviews of this business. For reference only.What people say
Singing Cats at a Birthday and a Preview of the Song
I was very interested in the cat birthday party card, which was a pop-up that came with a song. I wasn't able to figure out how to listen to the song in a preview, and so complained in my review giving it only two stars. Within moments customer service contacted me with instructions as to how I could hear the birthday song in a preview! My bad! The card is beautiful, the song is wonderful and the service is phenomenal
My cards
I like the selection of cards. They are fun, cute, and long lasting especially the flower bouquets. They have cards for every occasion. Also, the colors are great. I intend on purchasing more cards from Lovepop. I enjoy their creative sense.
Terrific company
Terrific company! My cards were of great quality and absolutely undamaged by shipping. And unlike so many online shops I was able to reach them by phone quickly for a question. I wasn't sure when to expect my delivery and they assured me it would arrive that day. It did! They even sent an email to follow up to make sure all was well. I will order from Lovepop Cards again. Great experience overall!
$5k + Down the Toilet!
After spending $5k+ over several years and enjoying the cards very much, I was sent a points notification email and a link to purchase additional cards. The link did not match up with the email. Customer care email was the worst I have experienced. They advised to purchase the large card order and that they would fix it later. So spend my money and hope that an offshore call center staff member would accept my word of the issue. They simply needed to correct the link or the online order BEFORE i submitted payment and they chose not to. I finally sent a letter (4/2/26) to John Wise and Kathryn Stewart - Corporate Office in Massachusetts. NO response as of this date. Will be spending my large card budget elsewhere. Sad situation that a great product can go down the toilet because of bad customer service. **In the response, LovePop clearly either didn't read the review or don't care. The initial Customer Care communication was the worst I've experienced and the reply is to "give our team a call". So it is clear that either this is an AI Response or the Human did not clearly read the initial communication.
Reply from Lovepop Cards2026-07-23
Hi MJ, Thank you for sharing your feedback, and we sincerely apologize for the experience you had with us. This is certainly not the standard of service we strive to provide. We would love the opportunity to make things right. Please give our team a call directly at (888) 687-9589 between Mon–Fri: 8 AM–8 PM EST and Sat–Sun: 9 AM–6 PM EST so we can look into your situation and help resolve this for you as quickly as possible.
I have been a customer from the…
I have been a customer from the beginning and each time I order I'm never disappointed. They just keep getting better and better
Thank you so much for my replacements
Thank you so much for my replacements. It was truly kind of you to do so.
Great Cards, Amazing Customer Service
The cards are always amazing and I have ordered from them multiple times. The last order got lost in transit but the customer service team was great and got it rectified very quickly.
Perfect service
Perfect service. Great communication. Fast results.
Gwen at the penn station love pop is…
Gwen at the penn station love pop is just the sweetest! Wonderful personality! Fast paced! And super duper helpful! If you need someone to go to go her!!
Kind & understanding customer service!!
I've ordered from Lovepop Cards quite a few times so I knew when I needed a beautiful card for the passing of a pet in our family, I turned to them. I was sad when I hadn't received it, however, with the help of their customer service, they double-checked my address and have sent me a replacement and expedited the shipping! I am so grateful for Mary who was extremely helpful from the very beginning. Not only are their cards gorgeous, their customer service is amazing as well. HIGHLY RECOMMEND!! ♥ Carla
Great and speedy customer service
Great and speedy customer service, and a truly outstanding product. Love love love the Lovepop!
The Customer service was terrific in…
The Customer service was terrific in responding to my request to replace a card that did not match the quality of the image of the same one on their website. Super fast response and solution-oriented. I greatly appreciated that they sent a replacement card that I could pick from their collection, since I had to mail the card I'd ordered, even if it was not as expected, because Father's Day was around the corner, and I didn't need a duplicate of the same Father's Day card for future years.
I had an outstanding experience with Lovepop Customer Happiness, Dave and Ash
I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name. When I called the store to ask about a specific product, Dave immediately put my mind at ease. He confirmed that the item I wanted was in stock, made sure I could pick it up right away, and honored the advertised price. His reassurance and attention to detail made the entire process completely stress-free. What really stood out was how attentive and thoughtful Dave was. He followed up, answered all of my questions, and treated both me and my family with genuine kindness and respect. It's rare to receive customer service that makes you feel so valued. Ash was also very attentive when my family visited the store. Thank you, Dave, and thank you, Ash and Lovepop, for making this such a wonderful experience. Because of the outstanding service we received, my family and I will definitely be coming back again and again. Highly recommend!
Wonderful product
Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased was for my dad for Father’s Day. The cards are unique and special compared to your average card. Definitely recommend this company!
I have been buying and sending Lovepop…
I have been buying and sending Lovepop cards to my grandchildren for a few years. They are always excited to receive them! They make us smile!
Don't waste your time, just go with Amazon
Company promises a 3-5 shipping time and I have been waiting for 2 weeks to receive one card for Father's Day. If you want to track your order, they ask for more money to have access to that information. Reach out to customer service and get told that it's a 3 day wait before you can speak to anyone. Try to just cancel the $16 card and am unable to since apparently it got shipped SOMEWHERE but who knows where. I would never recommend this to anyone when you can get something similar off of Amazon for at least half the price and tracking that requires zero extra money.
Reply from Lovepop Cards2026-06-18
We are so sorry to hear about this frustrating experience, Heather. We always want your cards to arrive in time for your special moments, especially for Father's Day, and it is incredibly disappointing to hear about these tracking and customer service delays. We would love the chance to make this right for you. Please reach out to our Happiness Team directly at [email protected] or call us at (888) 687-9589 so we can look into your order and find a solution. –Lovepop 💌
Our Father’s Day cards were so much…
Our Father’s Day cards were so much fun. My son loved picking out the hulk card and playing with it after he gave it to his dad. Love the customization. Customer service was very fast and accommodating.
everybody is great
everybody is great ! Thank you
Reply from Lovepop Cards2026-06-18
Thank you so much, Richard! We are absolutely thrilled to hear that you think everybody is great. Your kind words mean the world to our team, and we truly appreciate your support! –Lovepop 💌
Works of Art - Works of the Heart!
I received 2 daisy cards and I love them! They are so beautifully made, I belong to the P.E.O. Sisterhood and our flower is the marguerite - the DAISY! Our two retirees, who I am giving these to, will treasure these works of art - works of the heart! I am very glad to support Vietnamese artists. I will be ordering more Lovepop Cards, for sure! I want some, too!!!
Reply from Lovepop Cards2026-06-18
Thank you so much for sharing the love, Janet! We are absolutely thrilled to hear that our daisy cards are perfect for celebrating your P.E.O. Sisterhood retirees. It means the world to us that you appreciate the beautiful craftsmanship of our artists and view them as "works of art — works of the heart!" We can't wait to help you pick out some cards for yourself next time! –Lovepop 💌
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