A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami.Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Written by the business, not verified by us.
Is Lovepop Cards legit?
Lovepop Cards (lovepopcards.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality and creative designs of the greeting cards, noting they are perfect for various special occasions and events. Consumers also appreciate the truly exceptional support team, mentioning that staff members are polite, responsive, and always quick to resolve any issues.
However, some customers also noted frustrating delays with shipping, occasionally resulting in orders arriving well after holidays or getting lost in transit. A few reviewers expressed frustration regarding the extra charges for tracking options and slow delivery times, though support agents usually worked hard to provide replacements.
Auto-generated from all reviews of this business. For reference only.
I ordered a "Mother To Be" card for Mother's Day and received a "Mother in Law" card. I immediately Ordered the "Mother To Be" card again. It has been 2 weeks and Mother's Day is tomorrow. I needed to mail the card to my Daughter in law. I wanted this to be special for her. I had to buy a card from Walgreens that was not a "Mother to be" card so that she would get the gift and card on time. If the card ever arrives, the moment is lost. How long can it take to put a card in an envelope into another envelope?
Reply from Lovepop Cards2026-05-20
We are so incredibly sorry for the mix-up with your original order and the delay with your replacement. We completely understand how disappointing this is, especially since you wanted to make this first Mother's Day so special for your daughter-in-law.
We always want your experience with us to be flawless, and we would love to look into this for you. Please contact our Happiness Team at [email protected] or call us at (888) 687-9589 so we can help.
–Lovepop 💌
When I put the wrong delivery address for one of my cards, customer service helped to fix it right away. The cards are so beautiful and a great quality.
Reply from Lovepop Cards2026-05-20
Thank you for the lovely review, Laura! We are so glad to hear that you find our cards beautiful and of great quality. We are also happy we could step in and fix that delivery address for you right away. Thank you for choosing Lovepop!
–Lovepop 💌
I had ordered a card for my daughter and the post person said they tried to deliver it. It was the correct address so my daughter went to the Post Office and it could not be found!
I emailed Love Pop and received a reply within the hour! Mary sent a new card to my daughter office. Made my day!
Reply from Lovepop Cards2026-05-20
Thank you for the wonderful review, Judy! We are so happy to hear that Mary was able to respond within the hour and get a replacement card sent right to your daughter's office. Knowing we could turn your experience around and make your day truly makes ours!
–Lovepop 💌
Very nice people to work with when helping solve a "lost" package. Package was found. Just good people that I worked with.
Reply from Lovepop Cards2026-05-20
Thank you for the lovely review, Claire! We are so glad to hear that your package was found and that you had such a great experience working with our team. We always strive to be helpful, and knowing you found our team to be "good people" truly means the world to us!
–Lovepop 💌
Customer service was so helpful. My shipment got lost in transit and they took such good care of me and made me feel like a valued customer. I've purchased 2x now and will return!
Reply from Lovepop Cards2026-05-20
Thank you so much for the wonderful review! We are absolutely thrilled to hear that our customer service team took such good care of you when your shipment got lost. Making sure you feel valued is incredibly important to us! Thank you for being a returning customer, and we can't wait to have you back again soon.
–Lovepop 💌
Mary was a wonderful person. The customer service was outstanding. The delivery was very fast and efficient.
Reply from Lovepop Cards2026-05-20
Thank you for the wonderful review, Karen! We are absolutely thrilled to hear that Mary provided outstanding customer service and that your delivery was fast and efficient. We will be sure to pass your kind words along to Mary, knowing she took such great care of you truly makes our day!
–Lovepop 💌
I used to buy cards from here all the time. And everything was great but it seems there shipping has gone way down hill. Nothing every arrives in time. They give you an estimated arrive by date but I would add an extra 7-10 days on top of that. And that's not just during the holidays. I ordered a card in April so I could send it to my mom for mother's day. Still hasn't arrived. Each time Ive asked about an update, they've told me it would be delivered that day. Sadly here we are still nothing in the mail. I know mistakes happen in shipping but this seems to be more of a common theme. I really like the cards but having to buy one a month in advance just in hopes it gets there on time seems a little excessive like they just want you to have to purchase the astronomical expedited shipping option. I will be closing my account sadly that I've been using since I saw them air on shark tank.
Reply from Lovepop Cards2026-05-06
We are so sorry to hear this, Nick.
We are glad to know that you've been a loyal fan since our start on Shark Tank and that you really like our cards. However, we are truly sorry for the frustration our shipping delays have caused you, especially regarding your Mother's Day card. This is certainly not the experience we want for you.
Please reach out to our Happiness Team at [email protected] or call (888) 687-9589 so we can look into this and make things right.
–Lovepop 💌
When I had an issue I reached out to the customer service team and received a quick response. Joshua was amazing and was able to help me get my order set to be delivered to the proper location. I absolutely adore the card you all make and look forward to ordering more in the future!
Reply from Lovepop Cards2026-05-06
Thank you for the kind words, Maddie!
We are so glad to hear that Joshua was amazing and could quickly help you get your order to the right location! It's wonderful to know that you absolutely adore our cards. We are already looking forward to your next order!
–Lovepop 💌
The kids cards are very much liked!! Every cared, no matter who for or what occasion everyone loves them & displays them! Every card no matter the occasion, gets “WOW” reactions!! Everyone wants to know where I got them. Of course, I tell them & some have already sent some! I’m so glad I “found” you🤩
Reply from Lovepop Cards2026-05-06
We are so glad to hear that, Diana!
We are thrilled that the kids' cards are such a hit! It makes us so happy to know that no matter the occasion, everyone loves and displays their Lovepop cards. Thank you for sharing the joy!
–Lovepop 💌
Have been a customer of Lovepop Cards for over 10 years. Have never had an issue until my last purchase. Bought a light up card for my daughter's birthday. Very quick shipment arrived in just a few days. Issue was, it did not light up as designed.
Contacted Lovepop to try and remedy the situation quickly. They exceeded all expectations. Way above what anyone could possibly expect. Sent a replacement, two-day shipping and offered a 20% discount one my next purchase. The 20% discount was in addition to discounted purchases etc.
Very much impressed with the friendly and professional service.
Quality products, with awesome service. Not many businesses operation like that in todays world.
Reply from Lovepop Cards2026-05-06
We are so grateful for your loyalty, Stephen!
We are honored to have had you as a customer for over 10 years! While we are sorry your light-up card didn't work perfectly at first, we are thrilled to hear that our team exceeded your expectations with a quick replacement and a discount for your next visit. We are so glad you were impressed with our friendly, professional service and quality products.
Thank you for being part of the Lovepop family!
–Lovepop 💌
We are so happy we could help, Allie!
We are glad to hear that we were able to provide a quick resolution for your lost order! Thank you for sharing your experience with us.
–Lovepop 💌
Loved the cards themselves. Why I gave the 5 stars was for the customer service I received from
Ricardo. Had not still have not received the original 2 cards I ordered. But Ricardo made the reorder easy and sent it in time for my Fathers B-day. He was so surprised. Both cards are still on his mantel for him to look at daily. The rest of the family loved them also-
especially the kids. Lovepop made the day for everyone. Thank you all so very much. Kudos to Ricardo.
Reply from Lovepop Cards2026-05-06
We are so glad we could make the day, Patty!
We are thrilled to hear that Ricardo was able to save the day and get those cards to your father in time for his birthday! It warms our hearts to know they are still on his mantel and that the whole family, especially the kids, enjoyed them. We will be sure to pass your kudos along to Ricardo!
–Lovepop 💌
I visited the store in downtown disney and while I loved all the cards and being able to see them in person, the best part was actually the customer service. I was helped by a very friendly greeter who directed me to the right cards, and then by a cashier who was immediately available and made the transaction quick and painless.
For paper products, these are relatively well priced, and really pretty. Will buy again.
Reply from Lovepop Cards2026-05-06
Thank you for visiting us, Amy!
We are so happy to hear that our team at Downtown Disney provided such wonderful service! It’s great to know that our greeter and cashier helped make your experience quick and painless. We are also thrilled that you loved seeing our cards in person and found them to be both pretty and well-priced.
We can't wait to see you again soon!
–Lovepop 💌
We are so grateful, Brandi!
We are absolutely beaming after reading your review! It makes us so happy to know that we provided the best customer service you've ever had. Thank you for sharing the love!
–Lovepop 💌
Immediate responses.
Problem/solution approach.
Attitude of: we want to make this right!!
Future solutions provided.
Cheery/positive tone in all responses.
Reply from Lovepop Cards2026-05-06
We are so glad we could help, Sydfish!
We are thrilled to hear that you appreciated our immediate, solution-oriented approach and our cheery, positive tone! It is always our goal to "make it right," and we are happy we could provide future solutions that worked for you.
Thank you for your feedback!
–Lovepop 💌
Whereas I am not thrilled with Lovepop changing their Rewards Program, I am very thankful to Joy and Mary for arranging a "last chance" discount. I have been a customer for quite some time and did not realize that the Rewards program was being discontinued. I will continue to purchase cards and send them to family and friends.
Reply from Lovepop Cards2026-04-22
Hi there,
We are so happy to hear that Joy and Mary were able to assist you with a "last chance" discount! It is wonderful to know that you've been a long-time customer and that you find our staff to be great and our cards excellent. We are truly grateful for your continued support and for sharing the magic of Lovepop with your family and friends!
–Lovepop 💌
Love the quality and beautiful variety of cards you have to offer!
Reply from Lovepop Cards2026-04-22
Hello Lisa,
We are so happy to hear that you love the quality and the beautiful variety of cards we have to offer! Thank you for sharing your kind words with us.
–Lovepop 💌
My card was lost in the mail. They refunded my money and sent me another card. Expediated shipping. They were great to work with.
Reply from Lovepop Cards2026-04-22
Hello Craig,
We are so glad to hear that our team was able to provide a great experience by quickly refunding your order and sending a replacement via expedited shipping. It’s wonderful to know we could make things right for you!
–Lovepop 💌
I was confused about the packaging, but the agent was kind and helpful.
Reply from Lovepop Cards2026-04-22
Hello Katie,
We are so glad to hear that our agent was kind and helpful while assisting you! It is wonderful to know that we could provide the patience and support you needed to clear up any confusion regarding our packaging. Thank you for sharing your experience!
–Lovepop 💌
Had a bit of trouble receiving the "password reset" email, but after I called and spoke to Customer Service, the lady who helped me was able to resolve everything.
Unfortunately, the old Loyalty Rewards program was discontinued, but that won't stop me from purchasing LovePop cards in the future!
Reply from Lovepop Cards2026-04-22
Hello Lisa D,
We are so glad to hear that our customer service team was able to resolve the trouble with your password reset! It’s wonderful to know that you plan to continue purchasing Lovepop cards in the future. We truly appreciate your support!
–Lovepop 💌
Jerry Cards
Baudville
Tinggly
Gift Card Granny
Mixbook
Imprint
Moonkie
Giftory