A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami.Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Written by the business, not verified by us.Lovepop Cards (lovepopcards.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality and creative designs of the greeting cards, noting they are perfect for various special occasions and events. Consumers also appreciate the truly exceptional support team, mentioning that staff members are polite, responsive, and always quick to resolve any issues. However, some customers also noted frustrating delays with shipping, occasionally resulting in orders arriving well after holidays or getting lost in transit. A few reviewers expressed frustration regarding the extra charges for tracking options and slow delivery times, though support agents usually worked hard to provide replacements.
Auto-generated from all reviews of this business. For reference only.Convenience, and the quality is way above average. Good quality means durability in the mail process. Plus, the recipient is impressed when the message arrives solid and unspoiled.
Hi Al! We are so happy to hear that you value the convenience and above-average quality of our cards! It’s great to know they stay solid and unspoiled during the mailing process so your recipients can be truly impressed. –Lovepop 💌
Agent was great. Wait time in seconds.
We are so glad to hear it, Kay! We are happy that our agent provided great service and that your wait time was only seconds! Thank you for sharing your experience with us. –Lovepop 💌
There was a shipping error that caused my card to be late but lovepop was quick to refund my shipping as well as give me a discount for my next purchase. It’s little thoughtful things like this that set companies apart. I will most definitely buy cards through them again. Mistakes happen but how you respond to them matters and lovepop shows they truly care about their customers.
We appreciate your loyalty, Andrew! We are so glad that our quick response and the little thoughtful things we did to fix the shipping error made a difference for you. It means the world to us that you feel we truly care about our customers. We look forward to helping you with your future card purchases! –Lovepop 💌
I have ordered from Lovepop many times and have always been very happy with the products. This last time, however, my order was lost somewhere within the post office. I reached out to customer service and they very quickly responded, giving me several options to resolve the problem. I had my replacement order in my hand only three days after contacting them! Mary and Joy were prompt, helpful, kind, and genuine in their replies. I give Lovepop’s customer service an A++. Thank you!
Hi Catherine, We are thrilled to hear that you've always been very happy with our products! It’s wonderful that Mary and Joy were able to provide prompt, helpful, and kind support to get your replacement to you so quickly. We are honored to receive your A++ grade for our customer service. –Lovepop 💌
When my order was delayed, Lovepop scrambled to send an expedited replacement in time for Valentine’s Day. Thanks, Lovepop!
Hi Deborah, We are so glad we could provide outstanding service and get that expedited replacement to you in time for Valentine’s Day! Thank you for sharing your experience with us. –Lovepop 💌
We have been ordering Lovepop cards for several years, their cards are really creative and there's one (or more) for every possible event in our lives. They are very high quality and always arrive very well packaged and we have never had damage. I ordered two for Valentines Day and they did not arrive on time. I contacted Lovepop customer service and they promptly refunded my money. Because of the quality of their product and their incredible customer service we are lifetime customers.
Hi Mathew, We are so happy to hear that you find our cards creative, high quality, and perfectly packaged for every event in your life. While we're sorry the timing was off for Valentine's Day, we are glad our team could provide prompt and incredible customer service to make it right. –Lovepop 💌
Great product, great customer service—attending to my shipping issue right away
Hello Virva, Thank you for the wonderful review! We are so glad to hear that you enjoyed our product and that our team was able to resolve your shipping issue right away. Providing great service is what we strive for! –Lovepop 💌
My granddaughter didn’t receive the original card, and I didn’t purchase the “tracking” option, who knows where it ended up. I wasn’t hopeful of a positive outcome, but they replaced the card and upgraded the shipping so it could be tracked. It was unfortunate that it was late. (Not their fault, I didn’t contact them soon enough), but I was extremely pleased with the customer service I received. I will definitely order from them again (but pay for the tracking). Thank you
Hi Charles, Thank you for sharing your experience! We are so pleased that our team was able to turn things around by replacing your card and providing a shipping upgrade. It makes us happy to know you were extremely pleased with the service you received and that you plan to order with us again. –Lovepop 💌
I love how unique Lovepop's cards and gifts are! I bought a card for my anniversary and unfortunately the personalization was off center. However, Mary from customer service went above and beyond to ensure I received the correct personalization and even added expedited shipping so I received it in time for my anniversary. I highly recommend Lovepop! The cards themselves are very high quality and adorable.
Hi Wendy, Thank you for the wonderful recommendation! We are so happy that you love our unique, high-quality cards. We are especially glad to hear that Mary provided unparalleled customer service by expediting a replacement so your anniversary gift arrived perfectly and on time. –Lovepop 💌
Hi Geoff, Thank you for the five stars! We are thrilled to hear you experienced fast, great service. We appreciate you taking the time to share your feedback. –Lovepop 💌
I had an issue with a card that never arrived due to a shipping mishap. Contacted LovePop and their customer service people responded right away and offered a refund or store credit. Customer service seems often lacking with companies nowadays but not with LovePop which is why I will continue to order their products. Plus, their cards are fun, creative and cool!
Hi there, Thank you for the kind words! We are so happy to hear that you find our cards fun, creative, and cool. It is wonderful to know that our team’s responsive customer service and quick solution to your shipping mishap earned your continued support. –Lovepop 💌
It was a amazing Valentine's day gift for my girlfriend
Hi Alexis, We are so happy to hear that your card made for an amazing Valentine's Day gift for your girlfriend! Thank you for choosing us to help celebrate your special day. –Lovepop 💌
I will give it 1 star for the refund although i haven't actually recieved it yet. Ordered a card 1 month ago to be delivered on Feb 13th for Valentines. It never arrived. Thumbs down
Hi Todd, We are truly sorry to hear that your Valentine's card never arrived and for the frustration this has caused. While we are glad we could initiate a refund for you, we want to make sure you receive it and feel supported. Please reach out to our Happiness Team at [email protected] or call (888) 687-9589 so we can look into this further for you. –Lovepop 💌
What an absolute joy. Best fun I have had giving a card!
Hi Diana, Thank you so much! We are thrilled to hear that giving our card was an absolute joy and the best fun you've had. Making those moments special is exactly why we do what we do! –Lovepop 💌
Receipt was timely. Cards easy to figure out how to put together. Cards well made. Made my valentines smile❤️
Hi Nancy, Thank you for the lovely feedback! We are so happy to hear that our well-made cards arrived in a timely manner and were easy to put together. Most importantly, we are thrilled that they made your valentines smile! ❤️ –Lovepop 💌
Ordered 8 days before valentine's day. They wanted to charge me considerably more to get it shipped early or use the $8 default (On or Before valentine's day). Valentine's dat has come and gone, no card. Its a scam to make you pay more for shipping, and if you don't, they punish you by shipping it late.
Hi Jon, We are truly sorry that your card did not arrive in time for Valentine's Day. Please know that we are committed to our delivery windows and never want a customer to feel "punished" or misled. We would like to make this right; please contact our Happiness Team at [email protected] or call (888) 687-9589 so we can support you. –Lovepop 💌
Hi Colby, Thank you for the kind words! We are thrilled to hear that our rep was absolutely wonderful. We take great pride in our team, and we are so glad you had such a positive experience! –Lovepop 💌
The carrier lost my card (at no fault of Lovepop) and when I contacted customer service, they were immediately responsive, helpful and kind. I am absolutely floored at how wonderful of an experience they made dealing with a negative situation. I absolutely will buy cards from them in the future because of how they treated me.
Hi Ben, Thank you for the high praise! We are so glad to hear that our team was immediately responsive, helpful, and kind when your card was lost. It is wonderful to know we could provide next-level customer service and turn a negative situation into a positive experience for you. We look forward to seeing you again! –Lovepop 💌
I ordered multiple cards for valentine's day and I received all but one. Lovepop contacted "ME", and stated that they were keeping an eye on my order. I was offered a replacement, even though it clearly wasn't their fault. They are doing business RIGHT!
Hi Richard, Thank you for the fantastic feedback! We are so proud to hear that our team was proactive in keeping an eye on your order and offering a replacement. We are thrilled that we could show you the correct way to do business and ensure your Valentine's Day preparations were a success! –Lovepop 💌
The customer service was amazing. My package got lost in transit and not only did they give me multiple options for what to do next, but when I selected to have it re-shipped out they also upgraded my shipping for it to arrive (hopefully) on time. It felt like each person I spoke to actually cared about making it right and weren’t just trying to make the problem go away, which is how it feels a lot of other places lately. I normally don’t take the time to write reviews but I felt it was important given how rare of an experience this is these days.
Hi Samantha, Thank you so much for taking the time to share this! We are moved to hear that our team made you feel truly cared for. We are so glad we could provide amazing customer service by offering multiple solutions and upgrading your shipping to get your package to you on time. –Lovepop 💌
102 reviews matching
Jerry Cards
Baudville
Tinggly
Gift Card Granny
Mixbook
Imprint
Moonkie
Giftory