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Lovepop Cards

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4.7102 条评价
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关于 Lovepop Cards

数据更新
网站
lovepopcards.com
分类
活动与娱乐
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
100%(8/8 条)
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商家自述

Lovepop 不仅仅是一张卡片。这些复杂的 3D 纸雕塑由海军工程师使用尖端软件设计,然后以切片剪纸的亚洲艺术形式手工制作。无论是婚礼还是生日,如果您要表达感谢(没有提及拉斯维加斯发生的那件事)或庆祝(同事对猫的痴迷),我们都能满足您的要求。

以上内容由商家自行提供,未经平台核实。

Lovepop Cards靠谱吗?

Lovepop Cards(lovepopcards.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 102 条用户评价,属于活动与娱乐分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。客户经常称赞贺卡的出色品质和创意设计,并指出它们非常适合各种特殊场合和活动。消费者还欣赏真正出色的支持团队,他们提到工作人员彬彬有礼,反应灵敏,并且总是能快速解决任何问题。 然而,一些客户也注意到令人沮丧的运输延误,有时会导致订单在假期后很久才到达或在运输途中丢失。尽管支持代理通常会努力提供替代品,但一些评论者对跟踪选项的额外费用和缓慢的交货时间表示沮丧。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

方便

方便,而且质量远高于平均水平。良好的质量意味着邮件过程的耐用性。另外,当邮件完好无损地到达时,收件人会留下深刻的印象。

Lovepop Cards 回复2026-03-16

Hi Al! We are so happy to hear that you value the convenience and above-average quality of our cards! It’s great to know they stay solid and unspoiled during the mailing process so your recipients can be truly impressed. –Lovepop 💌

运输错误导致……

运输错误导致我的卡迟到,但 lovepop 很快就退还了我的运费,并为我下次购买提供了折扣。正是像这样深思熟虑的小事情让公司脱颖而出。我肯定会再次通过他们购买卡。错误时有发生,但你如何应对这些错误很重要,lovepop 表明他们真正关心客户。

Lovepop Cards 回复2026-03-11

We appreciate your loyalty, Andrew! We are so glad that our quick response and the little thoughtful things we did to fix the shipping error made a difference for you. It means the world to us that you feel we truly care about our customers. We look forward to helping you with your future card purchases! –Lovepop 💌

客户服务等级A++

我已经从 Lovepop 订购过很多次,并且一直对产品非常满意。然而,最后一次,我的订单在邮局的某个地方丢失了。我联系了客户服务,他们很快做出了回应,为我提供了多种解决问题的选项。联系他们三天后我就收到了换货订单!玛丽和乔伊的回复迅速、乐于助人、友善且真诚。我给 Lovepop 的客户服务评分为 A++。谢谢你!

Lovepop Cards 回复2026-03-11

Hi Catherine, We are thrilled to hear that you've always been very happy with our products! It’s wonderful that Mary and Joy were able to provide prompt, helpful, and kind support to get your replacement to you so quickly. We are honored to receive your A++ grade for our customer service. –Lovepop 💌

无可挑剔的卡片和一流的客户服务!

我们订购 Lovepop 卡片已有好几年了,他们的卡片非常有创意,我们生活中的每一个可能发生的事件都有一张(或多张)卡片。 它们质量非常高,到达时总是包装得很好,我们从未遇到过损坏。 我在情人节订了两件,但他们没有准时到达。 我联系了 Lovepop 客服,他们立即退还了我的钱。 由于他们的产品质量和令人难以置信的客户服务,我们成为终身客户。

Lovepop Cards 回复2026-03-11

Hi Mathew, We are so happy to hear that you find our cards creative, high quality, and perfectly packaged for every event in your life. While we're sorry the timing was off for Valentine's Day, we are glad our team could provide prompt and incredible customer service to make it right. –Lovepop 💌

优质的产品和服务

优质的产品,优质的客户服务 - 立即处理我的运输问题

Lovepop Cards 回复2026-02-24

Hello Virva, Thank you for the wonderful review! We are so glad to hear that you enjoyed our product and that our team was able to resolve your shipping issue right away. Providing great service is what we strive for! –Lovepop 💌

糟糕的经历变成了积极的经历

我的孙女没有收到原始卡,我也没有购买“跟踪”选项,谁知道它最终去了哪里。 我对积极的结果不抱希望,但他们更换了卡并升级了运输,以便可以跟踪。 可惜来晚了。 (不是他们的错,我没有尽快联系他们),但我对收到的客户服务非常满意。 我肯定会再次向他们订购(但要支付跟踪费用)。 谢谢

Lovepop Cards 回复2026-02-24

Hi Charles, Thank you for sharing your experience! We are so pleased that our team was able to turn things around by replacing your card and providing a shipping upgrade. It makes us happy to know you were extremely pleased with the service you received and that you plan to order with us again. –Lovepop 💌

真正独特的礼物和无与伦比的客户服务

我喜欢 Lovepop 的卡片和礼物的独特之处!我买了一张纪念卡作为纪念日,不幸的是个性化偏离了中心。然而,客户服务部的玛丽竭尽全力确保我收到正确的个性化服务,甚至还添加了加急运送,以便我在周年纪念日及时收到它。我强烈推荐Lovepop!这些卡片本身质量非常高,而且很可爱。

Lovepop Cards 回复2026-02-24

Hi Wendy, Thank you for the wonderful recommendation! We are so happy that you love our unique, high-quality cards. We are especially glad to hear that Mary provided unparalleled customer service by expediting a replacement so your anniversary gift arrived perfectly and on time. –Lovepop 💌

很棒、反应灵敏的客户服务!

我遇到了一张因运输事故而从未送达的卡的问题。联系了 LovePop,他们的客户服务人员立即回复并提供退款或商店积分。现在的公司似乎经常缺乏客户服务,但 LovePop 却不然,这就是为什么我会继续订购他们的产品。另外,他们的卡片很有趣、有创意而且很酷!

Lovepop Cards 回复2026-02-24

Hi there, Thank you for the kind words! We are so happy to hear that you find our cards fun, creative, and cool. It is wonderful to know that our team’s responsive customer service and quick solution to your shipping mishap earned your continued support. –Lovepop 💌

我会给它 1 星退款…

尽管我还没有真正收到退款,但我会给它一颗星。 1 个月前订购了一张情人节贺卡,将于 2 月 13 日送达。它从未到达。大拇指朝下

Lovepop Cards 回复2026-02-24

Hi Todd, We are truly sorry to hear that your Valentine's card never arrived and for the frustration this has caused. While we are glad we could initiate a refund for you, we want to make sure you receive it and feel supported. Please reach out to our Happiness Team at [email protected] or call (888) 687-9589 so we can look into this further for you. –Lovepop 💌

一个伟大的购买

收货很及时。卡片很容易弄清楚如何组合在一起。卡片制作精良。让我的情人节微笑❤️

Lovepop Cards 回复2026-02-24

Hi Nancy, Thank you for the lovely feedback! We are so happy to hear that our well-made cards arrived in a timely manner and were easy to put together. Most importantly, we are thrilled that they made your valentines smile! ❤️ –Lovepop 💌

运输骗局

情人节前8天订购。他们想向我收取更多费用,以便提前发货或使用 8 美元的默认价格(情人节当天或之前)。情人节已经过去了,没有卡片。这是一个骗局,让您支付更多运费,如果您不这样做,他们就会通过延迟发货来惩罚您。

Lovepop Cards 回复2026-02-24

Hi Jon, We are truly sorry that your card did not arrive in time for Valentine's Day. Please know that we are committed to our delivery windows and never want a customer to feel "punished" or misled. We would like to make this right; please contact our Happiness Team at [email protected] or call (888) 687-9589 so we can support you. –Lovepop 💌

更高水平的客户服务!

承运人丢失了我的卡(这不是 Lovepop 的错),当我联系客户服务时,他们立即做出了回应,乐于助人且友善。我对他们处理消极情况的经历感到非常惊讶。由于他们对待我的方式,我将来绝对会从他们那里购买卡片。

Lovepop Cards 回复2026-02-24

Hi Ben, Thank you for the high praise! We are so glad to hear that our team was immediately responsive, helpful, and kind when your card was lost. It is wonderful to know we could provide next-level customer service and turn a negative situation into a positive experience for you. We look forward to seeing you again! –Lovepop 💌

正确的做生意之道!

我为情人节订购了多张卡片,但除了一张之外,我都收到了。 Lovepop 联系了“ME”,并表示他们正在关注我的订单。他们为我提供了替代品,尽管这显然不是他们的错。他们正在做正确的生意!

Lovepop Cards 回复2026-02-24

Hi Richard, Thank you for the fantastic feedback! We are so proud to hear that our team was proactive in keeping an eye on your order and offering a replacement. We are thrilled that we could show you the correct way to do business and ensure your Valentine's Day preparations were a success! –Lovepop 💌

很棒的客户服务

客户服务很棒。我的包裹在运输途中丢失了,他们不仅为我提供了下一步该做什么的多种选择,而且当我选择重新发货时,他们还升级了我的运输,使其能够(希望)准时到达。感觉就像我交谈过的每个人都真正关心如何解决问题,而不仅仅是试图让问题消失,这就是最近许多其他地方的感受。我通常不会花时间写评论,但考虑到如今这种经历是多么罕见,我觉得这很重要。

Lovepop Cards 回复2026-02-24

Hi Samantha, Thank you so much for taking the time to share this! We are moved to hear that our team made you feel truly cared for. We are so glad we could provide amazing customer service by offering multiple solutions and upgrading your shipping to get your package to you on time. –Lovepop 💌

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