LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you!Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Most reviewers were somewhat happy with their experience overall. Many consumers frequently praise the wonderful quality, noting that the hair bundles feel exceptionally soft, look completely natural, and hold up nicely after multiple styling sessions. Buyers also highlight the swift shipping times and consistently helpful customer support when asking questions about their recent purchases.
Some reviewers were not happy with unexpected shedding, thin ends, and receiving hair that felt synthetic or lacked the expected length and proper color accuracy. Furthermore, a few people experienced frustrating return processes and unhelpful responses from support when attempting to resolve these persistent order issues.
I initially wrote a review on 2/9/26 and gave 2 stars due to the hair not being true length. The hair was also synthetic and knots did not bleach. 6/2/26 the company reached out and offered to refund 50% of my purchase for a bad first time experience. The refund was contingent upon me removing my review. They DID NOT follow through! Once again, I would not order from this hair company anymore.
Shipping was longer than expected, but when I contacted Lumiere, they gave a speedy response and were very helpful. The hair was worth the wait! It didn't shed, there was no strong smell, and it felt great by touch. I was so satisfied with my install and how well the hair took to heat. I definitely plan on purchasing with Lumiere again!
This is some of the WORST hair I have ever purchased, I washed and conditioned hair prior to installing and noticed ends of hair was very coarse once installed had to continue to cut the ends of the hair because it was so dry and frayed. After 2 weeks hair is tangled and matted and shedding everywhere reached out to customer service and they offered me $25 back and hair cost $200 plus. This is NOT real human hair and I will never buy again. BEWARE !!
Do NOT ORDER FROM THIS COMPANY !!!!!!!! It’s a fraud company from the merchandise, contact email, and return policy. As a salon owner/stylist the quality of hair isn’t what the description claim it to be. The bundles are thin not as shown on the model and the sales are not worth it! I’m leaving this factual review so others won’t be fooled by the false reviews left by other customers.
I ordered hair last week for an event this weekend because delivery said I would get it tomorrow the latest. I never got an updates regarding where the package was besides “on its way” which it said since I ordered. After emailing 2x, it was made known to be that the hair I ordered was a high selling product. Either way shipping is shipping, but not once was I updated or was it communicated that it would be delayed. They told me that I would get it next week. I DONT NEED IT THEN!
My hair was really nice and full it took me two packs of clip ins to achieve a full head look.. Hair was soft before and after wash I really like the company and I’ll be ordering again soon..🌟
The clip on Ponytail is so soft and shiny. It holds its shape and curl. Looks great! When I placed my order, it didn't take long to get to me. Thanks!!
The worse experience I ever had. Hair was so bad that it wasn’t even human hair it was synthetic I bought it to the salon for my stylist to also take a look it to make sure I wasn’t bugging before my appointment she told me I was scam it’s not human hair smh I had to do a rush order through LuvMe hair due to the quality of these bundles. I also order 4 and received 3 smh I had to go back and forth to get the address to return these items (hair) which I have to pay to return. These people was trying make me keep something I don’t want not going use (bad batch) hair not real horrible experience smh I will not recommend nobody to order off this site.
Lumierehairs 回复2026-05-18
Hello,
We’re truly sorry for the frustration this situation has caused.
Because your feedback involved in the hair quality. We company pay attention to it recently so that help you fix it out well.
I’ve also checked with after-sale support team, and has already personally marked your case as a top priority to ensure it’s handled as quickly as possible. And provide you with the solution. Please check your inbox or spam folder if there was any messages.
We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.
Warm regards,
Lumiere Hair Customer Support Team
Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because baby… she did NOT disappoint — she exceeded every expectation 💁🏽♀️✨