Lumin（luminskin.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 204 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 99% 的差评。数据最后更新于 2026-08-11。
自从我开始使用 Lumin 产品后，我注意到我的皮肤发生了重大变化。首先，对于天然油性皮肤，第一件事，也许对我来说最重要的事情之一就是看到不再那么油腻的更标准的皮肤。另外，我可以看到更明亮、更干净的皮肤，这一切都归功于这些出色的产品。
Hi Aviv - we're so glad to hear that you've noticed a major difference after using Lumin! We hope you continue using our products for years to come. Thanks for being a customer and leaving this review! Best, The Team at Lumin
优质的产品，价格实惠，非常容易订购，并且喜欢能够设置订阅以获得额外折扣和定期送货。
Hi Todd - thanks for being a customer! We hope you continue enjoying Lumin products for years to come! Best, The Team at Lumin
我已经成为订阅者近四年了，并且真正了解了广告中的内容。当我在广告行业工作时，我通常会对炒作产品和抛出真正的大词感到怀疑，但 Lumin 产品确实兑现了他们的承诺。对我来说唯一的小问题是到芬兰的交货时间很慢，但这是 Lumin 本身无能为力的问题，所以就是这样。
Hi Miikka - thanks for being a Lumin customer for almost 4 years! We're so glad you enjoy using our products. Thanks for taking the time to leave a review! Best, The Team at Lumin
我使用的产品总是准时交付。从未损坏，已经订购 2 年多了。我只订购了 1 种产品，即 10 种中的 10 种木炭磨砂膏。
Hi Anthony - thanks for your review and for being a Lumin customer! We hope you continue enjoying our Charcoal Scrub Deep Detox! Best, The Team at Lumin
与 Lumin 的愉快经历。李伟
Hi Lee - thanks for your review and for being a Lumin customer! Best, The Team at Lumin
你好，我该谈谈joom，我现在买了一双鞋子，快两个月了，我没有鞋子，我没有钱，所以请小心joom，我不希望发生在我身上的事情发生在其他人身上，我付了180欧元，我有我的鞋子，这个人很小心，谢谢
Hi Lamin - sorry to hear about your experience. It seems this review is for another company, as we don't sell shoes. For any questions, please reach out to us at [email protected]. Best, The Team at Lumin
我一直是 Lumin 产品的忠实粉丝，我希望他们在我的国家有一家本地/网上商店。 他们的洗面奶和木炭磨砂膏对我来说显然是赢家。 强烈推荐给男士。
Hi Sahil - thanks so much for being a customer! Glad to hear that you're a fan of our Charcoal Face Wash Daily Detox and Charcoal Scrub Deep Detox! Best, The Team at Lumin
我购买了一套样品以支付运费。我不知道的是，从购买之日起 14 天，就会触发自动订阅。尽管我几天前收到了样品，但还没有机会尝试，但订阅正在发送。我非常乐意支付样品运费，但如果我知道自动订阅是免费样品的一部分，我就会放弃。现在我必须退回订阅集，并且我没有退款费和折扣退货项目，即大约 20 美元。有点徒劳的营销。由于他们的不正当营销行为，我建议大家远离 Lumin。
Hi Juicke - sorry to hear about your recent experience. Ordering Lumin's trial offer places customers into a recurring subscription, as this is noted at checkout. If there are any other questions that we can help answer, please feel free to contact us at [email protected]. Thanks, The Team at Lumin
我喜欢发光护肤品。我丈夫把它介绍给我，从那以后我就爱上了它。我用洗脸皂，它让我的脸清新光滑，甚至毛孔也缩小了。保湿霜是最好的，我在化妆时使用它，它给我一个光滑的妆容。我丈夫的脸是如此清晰，我们都喜欢它
Hi Ohemaa - so glad to hear about your experience! We hope you continue using our products for years to come! Best, The Team at Lumin
综合考虑，这些产品物超所值。其中大部分我已经使用了大约 5 年，并且仍然非常满意。
Hi David - thanks for being a Lumin customer for 5 years! We hope you continue enjoying our products for years to come! Best, The Team at Lumin
自 2019 年以来我一直是 Lumin 的客户，我极力推荐他们的产品。他们的产品不仅优质，而且客户服务也是一流的。如果您想要精英护肤程序，Lumin 就是您的最佳选择！
Hi Fintan - thank you for being a customer since 2019! So glad to hear that you are continuing to enjoy our products. We truly appreciate you! Best, The Team at Lumin
我于 4 月 11 日从南非订购了 3 根疤痕棒。我还没有收到我的订单！！！我确定它被发送到这里但随后被退回！我发消息说我只会在 5 月 29 日回到南澳，他们回复说已注意到！我已经发送了很多电子邮件要求他们重新发送订单或退款。他们一直告诉我他们正在调查并将很快回复我！现在已经3个月了！！！我的下一步行动是什么？
Hi Beverley - sorry to hear about your experience. It seems this review is for another company as we don't sell the product you're referring to. For any questions, please contact us at [email protected]. Best, The Team at Lumin
卓越的品质、可靠的产品和出色的客户服务。
Hi Leonardo - thanks so much for your review! We hope you continue enjoying Lumin products! Best, The Team at Lumin
下午， 由于您的不情愿和对我订单的空洞承诺，您没有太多选择转向社交媒体。如果我多次要求反馈或退款，但你只是无视我。有多少人被你这样骗了。你没有认真对待你的客户，但你却拿走了他们的钱。这是我最后一次请求有关退款的反馈。
Hi Wilna, We're sorry to hear about your experience and understand how frustrating this situation has been. We take concerns about billing and refunds seriously, and we'd like the opportunity to review your account and make sure your concerns have been fully addressed. Please reply to our most recent email or contact our support team with your order details so we can investigate further and provide an update as quickly as possible. Best, The Team at Lumin
请注意：除非您确实想购买，否则不要订购样品，也不要提供您的信用卡。两周前，我订购了一个简单的商品来试用，用信用卡支付运费，今天我收到一封电子邮件，说我的 73 美元“订单”正在运送中。
Hi Daniel - sorry to hear about your experience. Lumin's trial order waives the price of the trial products and is offered at the cost of shipping. By redeeming Lumin's trial order, customers agree to the automatic enrollment of Lumin's bimonthly subscription service. Please feel free to contact us at [email protected] if you have any questions - thanks. Best, The Team at Lumin
他们不可能与他们做生意。 几天来我一直在尝试退款，但回复很少。 我遵循他们网站上的退货政策，我觉得他们认为如果他们避免回复足够长的时间，我就会继续前进。 产品很一般，确实会变色，但会让你的脸看起来湿漉漉的。总的来说，我会完全放弃它。
Hi there - sorry to hear about your recent experience. Please email us at [email protected], and we'd be happy to assist you. Best, The Team at Lumin
高品质的东西，他们照顾长期客户。非常满意。
Hi Scott - thanks for your review! Glad to hear you're satisfied with Lumin, and we hope you continue enjoying our products! Best, The Team at Lumin
这是一个史诗级的骗局。我订购了一款眼霜来治疗黑眼圈。在浏览了他们网站上的所有胡言乱语之后，他们最终给我发送了一些技术上我称之为棕色油漆和乳液混合的东西。然后这些小丑想给你按月付固定金。
Hi there - sorry to hear about your recent experience. Please contact our team at [email protected], as you may be eligible for our 30-day satisfaction guarantee. Best, The Team at Lumin
我从未订阅过付费订阅，他们只是开始向我收费并向我发送他们的产品，其中含有糟糕的成分。
Hi Ismail - sorry to hear about your experience. If you have any outstanding questions regarding your subscription or our products, please contact us at [email protected]. Best, The Team at Lumin
共 204 条符合条件的评价