Lumin（luminskin.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 204 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 99% 的差评。数据最后更新于 2026-08-11。
Hi Matt, Thank you for your review! We’re so glad to hear you had a great customer service experience with Roxanne. We’ll be sure to pass along the kind words. Thank you for giving Lumin a try! Best, Team Lumin
黑眼圈-消失 干性皮肤-消失 我一开始就购买了测试套件，如果它的效果不那么好，我可能会花几英镑，但事实证明，这无疑是市场上最好的东西。 虽然价格有点贵，但我认为非常值得。
Hi Michael, Thank you for sharing your experience! We're glad to hear the test kit worked so well for you, especially seeing improvements with dark circles and dry skin. We appreciate your honest feedback and are thrilled you’re enjoying the products. Thanks for giving Lumin a try! Best, Team Lumin
经过长时间的中断后，我终于收到了 Lumin 的护肤套装，这是我在 2019 年首次使用的品牌。尽管暂停使用，我的皮肤仍然保持着惊人的弹性，这无声地证明了 Lumin 曾经提供的基础护理。现在，带着新的意图，我正在重新开始这种仪式，以回收曾经提升我的美容叙事的养生法。这感觉不像是重新开始，而更像是在我从未真正放弃的旅程中形成一个进化的章节的回归。
Hi Harns, Thank you for sharing your experience. We’re honored to hear that you're pleased with our skincare products. We’re excited to welcome you back and grateful that you’ve chosen to return to a skincare regimen that supported you before. It’s wonderful to hear that this feels less like a restart and more like a natural continuation of your journey. If there’s anything you need as you get settled back into your routine, our team is always here to help. Best, Team Lumin
我从来没有要求过这个产品，这首先就不是一个好产品。
Hi Lawal, Thank you for leaving a review. We’re sorry to hear about your experience. We never want any customer to feel they received a product they didn’t ask for. When customers register for our free trial promotion, they automatically join a subscription plan. This detail is reiterated several times throughout the checkout process. Our subscriptions are entirely flexible and can be canceled anytime during the free trial. However, we recognize that this information may sometimes be overlooked or misunderstood. We can see that you’ve already been in contact with our customer support team. They’re currently reviewing your case and will provide you with the necessary assistance and clarification. We also appreciate your feedback about the product, since we’re always working to improve. Best, Team Lumin
对我正在使用的包非常满意
Hi Yann, Thank you for your kind words! We’re thrilled to hear that you’re highly satisfied with the products you’re using. Thank you for giving Lumin a try! Best, Team Lumin
我不认为这些产品实际上很好:(
Hi Igor, Thank you for taking the time to leave a review. We’re sorry to hear that our products didn’t meet your expectations. We understand that skincare is very personal, and not every product works the same for everyone. Your feedback is valuable and helps us improve our formulations and offerings. Best, Team Lumin
面膜似乎对我的皮肤起作用，非常容易使用。面霜具有舒缓作用，似乎对我的眼睛也有积极的作用。喜欢这个产品
Hi Allan, Thank you for leaving a review. We’re thrilled to hear that the LED Eye Mask and Daily Face Moisturizer are working well for you and that you’re enjoying how easy they are to use. Thank you for giving Lumin a try! Best, Team Lumin
Hi Jeffray, Thank you for leaving a review. We're glad you like our product! Thank you for giving Lumin a try! Best, Team Lumin
好的。我以前用过该产品。对此感到高兴
Hi Misael, Thank you for your feedback! We’re glad to hear you’re happy with the product. Thank you for giving Lumin a try! Best, Team Lumin
产品可能会贵一点，但强烈推荐，适合男士和男孩的简单面部护理，您会发现通过日常护肤会有所不同！
Hi James, Thank you for leaving a review. Thank you for the recommendation! We’re thrilled to hear that you’re seeing a difference from keeping up with a simple skincare routine. We understand quality can come at a slightly higher price, and we’re so glad you feel it’s worth it. Thank you for giving Lumin a try! Best, Team Lumin
仅仅几天，哇，洗脸，日常磨砂膏，黑眼圈眼霜和保湿霜（小得很好）。它们是绝妙的组合，我的皮肤感觉更干净，看起来更清新、更明亮！
Hi Lee, Thank you for sharing your feedback! We’re thrilled to hear you’re already seeing such a difference after just a few days. The Charcoal Face Wash Daily Detox, Charcoal Scrub Deep Detox, Dark Circle Defense Balm, and Daily Face Moisturizer really do make a powerful combo. We love that you’re enjoying the scent too! Thank you for giving Lumin a try! Best, Team Lumin
Hi Mr. Andrew, Thank you for the review! We're thrilled to hear you like our products. Thank you for giving Lumin a try! Best, Team Lumin
我非常喜欢使用 Lumin 产品。我自 2019 年以来一直在使用它们，我觉得没有必要去其他地方。我非常感谢 Lumin 的客户支持。他们重新运送了我的补给品包裹，因为它们早些时候丢失了。
Hi there, Thank you for your feedback. Thank you so much for being with us since 2019. Your loyalty means a lot to us! We’re thrilled to hear that you continue to enjoy Lumin products and feel confident sticking with us. We’re also glad our support team was able to step in and reship your package when it went missing. Thank you for giving Lumin a try! Best, Team Lumin
我使用 Lumin 产品多年，从未感到不满意。出色的客户服务和沟通。
Hi David, Thank you for leaving a review. Thank you so much for being with us over the years. We’re thrilled to hear that you’ve consistently enjoyed your Lumin products and that our customer service team was helpful. Thank you for giving Lumin a try! Best, Team Lumin
Lumin 为我更换了他们的红光治疗面罩。它使用了不到一年，就开始出现故障。在我联系他们并发送了错误的视频后，他们发送了替换品以及邮资已付的运输标签以退回有缺陷的设备。干得好
Hi Nicholas, Thank you for leaving a review! We’re so glad our team was able to help get your LED Eye Mask replaced quickly. We know how frustrating it can be when a device starts malfunctioning, so we’re happy the process was smooth. Thank you for giving Lumin a try! Best, Team Lumin
产品没问题，但我正在尝试取消订阅我的免费试用版。并且不清楚该做什么
Hi Robert, Thank you for leaving a review. We’re glad to hear you liked the products, and we’re sorry that the process of canceling your free trial wasn’t clear. We’ve reviewed your account and can confirm that your subscription was successfully canceled when you contacted our support team. We appreciate you taking the time to try Lumin and share your experience. Your feedback helps us continue improving both our products and our customer experience. Best, Team Lumin
获得了发光器和黑眼圈防御。我的眼睛从来没有这么好看过。坚持下去，几周后你就会开始注意到差异。接下来要尝试一下他们的木炭磨砂膏...
Hi Richard, Thank you for leaving a review. We’re thrilled to hear that the LED Eye Mask and Dark Circle Defense Balm are working so well for you. Consistency really does make all the difference. We can’t wait for you to try the Charcoal Scrub Deep Detox next. Thank you for giving Lumin a try! Best, Team Lumin
起初，我认为这是一种欺骗人们的手段，第一个免费包裹以 0:00 英镑的价格交付，除了将包裹运送到我家门口的 6 英镑之外。 我喜欢发送给我的所有东西，在我开始使用它的几天内非常有效，我注意到我的痤疮脸和黑斑发生了非常明显的变化，我相信在完成包裹之前，我会注意到我的脸发生了巨大的变化，我的脸正在逐渐改善。
Hi ADEOYE, Thank you for leaving a review. We totally understand the concern, offers like a free first package can feel confusing at first, so we’re really glad everything arrived as expected and that you gave us a chance. It’s wonderful to hear that you’re already seeing improvements with your acne and dark spots after just a few days. We’re excited for you to see even greater results as you continue using the products. Thank you for giving Lumin a try! Best, Team Lumin
👍 很棒的产品，让我的面部皮肤始终感觉清爽，我非常喜欢它，我很快就会订购。
Hi Alex, Thank you for leaving a review. We’re delighted to hear that the product leaves your skin feeling refreshed. Thank you for giving Lumin a try! Best, Team Lumin
它只是荣耀的遮瑕膏。有些人可能更喜欢，但我不喜欢。谢谢你让我以任何方式尝试。
Hi Smith, Thank you for giving Lumin a try and for sharing your feedback. We understand that everyone’s skincare preferences are different, and we appreciate you taking the time to let us know your experience. If you ever decide to explore other products in our lineup, our team would be happy to help you find something better suited to your needs. Best, Team Lumin
共 204 条符合条件的评价