Hi Jacqueline,
Thank you so much for your kind words!
We're delighted to hear that you've had a positive experience with our customer service team and that they were able to assist you promptly. We truly appreciate your trust in Lumiqour.
We hope you'll begin to see positive results soon. Every dog responds a little differently, so we appreciate your patience as your pup continues on their journey.
Thank you again for taking the time to share your feedback!
Olivia from Lumiqour
Hi Melissa,
Thank you for sharing your experience with us! We’re so happy to hear that you and your furry friend are giving Lumiqour a try.
We appreciate your patience and hope you continue to see positive progress. Every pet is different, and results may vary, but we’re grateful to be part of your journey. We’d love to hear how things continue to go!
Thank you again for your support.
Olivia from Lumiqour
Hi Bonnie,
Thank you so much for taking the time to share your experience!
We're glad to hear your dogs enjoyed the product on their food and that your order arrived in a timely manner. We also appreciate you sharing the product with your veterinarian and value your feedback regarding the NASC seal.
Customer feedback helps us continue to improve, and we're grateful you took the time to let us know about your experience.
Thank you again for your support!
Olivia from Lumiqour
Hi Cheryl,
Thank you so much for sharing your experience!
We're delighted to hear that you're starting to see positive results and that your dog's lumps seem to be reducing. Every dog responds differently, so it's always encouraging to hear when customers begin noticing improvements.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. We wish you and your pup continued health and happiness!
Olivia from Lumiqour
Hi John,
Thank you so much for your feedback!
We're glad to hear your order arrived within a reasonable amount of time. We strive to provide a smooth ordering experience and timely delivery, so it's great to know we met your expectations.
We truly appreciate your support and thank you for taking the time to leave a review.
Olivia from Lumiqour
Hi Joseph,
Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've experienced with your order and the lack of communication you received. We understand how disappointing it is to wait for a package, learn that it was lost, and then not receive the support you expected.
This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience. We'd appreciate the opportunity to review your case, investigate what happened, and work toward a resolution.
Please contact us at [email protected] with your order details, and I will personally ensure your concerns are looked into as quickly as possible.
Thank you for bringing this to our attention, and we hope to have the chance to make things right.
Olivia from Lumiqour
Hi Misty,
Thank you so much for sharing your experience!
We're so happy to hear that you're starting to see positive changes in your sweet girl's lumps and bumps. Every dog responds a little differently, and it's wonderful to know you're already noticing encouraging progress.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. We wish your girl continued health and many happy days ahead!
Olivia from Lumiqour
Hi Katherine,
Thank you so much for sharing your experience!
We're so happy to hear that after several weeks of using our Turkey Tail Probiotic+, you've noticed your 13-year-old Lab mix's masses becoming smaller and softer. It's incredibly encouraging to hear about the progress your pup is making.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. We wish you and your sweet Lab many more happy, healthy moments together!
Olivia from Lumiqour
Hi Michael,
Thank you so much for your thoughtful review!
We're delighted to hear that our educational videos helped you better understand your 11-year-old Lab's lipomas and gave you the confidence to try our Turkey Tail Probiotic+. It's also wonderful to know you found the ordering process simple, our communication clear, and our customer service responsive.
Thank you for trusting Lumiqour to be part of Hunter's journey. We truly appreciate your kind words and wish Hunter many happy, healthy golden years ahead!
Olivia from Lumiqour
Hi there,
We're truly sorry to hear about your experience and understand how frustrating this must have been. This is certainly not the level of service we aim to provide, and we sincerely apologize for the delays and lack of communication you've experienced.
We'd really like the opportunity to look into your order, investigate what happened, and work toward a resolution for you. Please feel free to contact us at [email protected] with your order details so our team can assist you as quickly as possible.
Thank you for bringing this to our attention.
Olivia from Lumiqour
Hi Jennifer,
Thank you so much for taking the time to share your experience!
We're glad to hear your order arrived quickly and that your pup has taken so well to the Turkey Tail Probiotic+, especially since he's usually cautious about anything new added to his food. That's wonderful to hear!
It can take a little time to see noticeable results, so we appreciate your patience and are grateful you've had a positive experience so far. We hope you'll continue to see the benefits as you work through the first jar.
Thank you again for your support!
Olivia from Lumiqour
Hi Kathleen,
Thank you so much for sharing your experience!
We're glad to hear you've been using our Turkey Tail Probiotic+ consistently for several months and that you've noticed your dog's existing growths don't appear to be getting any larger. We understand every dog responds differently, and we truly appreciate you giving the product the time it needs.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. We wish you and your pup continued health and happiness!
Olivia from Lumiqour
Hi Annalisa,
Thank you for taking the time to share your experience.
We're glad to hear you've noticed positive changes, such as your dog no longer eating grass and the odor improving. While we understand it can be disappointing not to see changes in the lumps yet, every dog responds differently, and for some it can take a little longer.
Since you mentioned you still have plenty of product, we encourage you to continue using it consistently each day and ensure you're following the recommended dosage based on your dog's weight.
We truly appreciate your feedback and hope you'll continue to see further improvements over time.
Olivia from Lumiqour
Hi there,
Thank you so much for sharing your experience!
We're absolutely delighted to hear that our Turkey Tail Probiotic+ has made such a positive difference for your pup. Knowing that it's helped support his tummy and that you've seen such incredible improvement with his bumps truly means the world to us.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. Wishing you and your furry friend many more happy, healthy years together!
Olivia from Lumiqour
Hi Ronnie,
Thank you for taking the time to share your feedback and for explaining your experience in detail.
We are truly sorry for the loss of your dog and can only imagine how difficult this time has been for you. We also sincerely regret the frustration and disappointment you experienced regarding shipping timelines and the refund process.
After reviewing your case, we can confirm that your order has now been fully refunded. Depending on your bank or payment provider, it may take a few business days for the funds to reflect in your account.
We understand that this situation has been upsetting, and we appreciate you bringing your concerns forward. Your feedback regarding advertising expectations, delivery timing, and refund handling has been noted and will be shared with the relevant team for review.
If there is anything further we can assist you with, please don’t hesitate to reach out at [email protected].
Olivia from Lumiqour
Hi Chrystal,
Thank you so much for sharing your experience with us.
Reading your message truly means a lot. We’re so glad to hear your 10-year-old Pitbull is enjoying life again—seeing her play, swim at the beach, and have fun with other dogs must be incredibly special. We’re thrilled to know you’ve noticed such a positive change in her quality of life.
We’re also happy to hear the ordering process was easy, shipping was fast, and that our team has been there whenever you’ve needed support. Providing great service alongside a product you can trust is something we’re very passionate about.
Thank you again for your kind words and for trusting us to be part of your girl’s journey. We wish you both many more happy adventures together!
Olivia from Lumiqour
Hi Lisa,
Thank you for sharing your feedback. We're glad you found the product interesting, but we're sorry to hear that the delivery took longer than expected and that the delays weren't clearly communicated. We understand how frustrating that can be and apologize for the inconvenience.
If you have any questions about your order or if there's anything we can do to help, please feel free to contact us at [email protected]. We'd be happy to assist you.
Olivia from Lumiqour
Hi Emily,
Thank you so much for your wonderful review! We're thrilled to hear you're enjoying the product and appreciate you taking the time to share your experience.
Your support means a lot to us, and we hope you continue to see great results!
Olivia from Lumiqour
Hi John,
Thank you so much for your thoughtful review! We're glad to hear your order arrived quickly and that you've had a positive experience with our delivery.
Since your puppies have only recently started using our Turkey Tail supplement, it's still a bit early to evaluate the results. Many pet parents find that consistency is key, and improvements may become more noticeable with continued daily use.
We truly appreciate you giving our product a try and look forward to hearing how your puppies are doing by the end of July. Thank you again for your support!
Olivia from Lumiqour
Hi Reece,
Thank you for sharing your feedback! We completely understand your point, and you're right—it can be difficult to review a product before you've had the chance to properly try it.
Our supplement is designed to work gradually, and many customers begin noticing results around the third month of consistent use, so consistency is key. We hope you'll have the opportunity to experience the benefits over time.
If you have any questions about proper usage or need any assistance along the way, please don't hesitate to reach out to us at [email protected]. We're always happy to help.
Olivia from Lumiqour