Lusha

While it’s clear this review has not come from an actual customer, we’d like to provide the following clarification. Lusha takes privacy extremely seriously, and our practices are subject to robust independent assessment by third-party auditors. Our accredited certifications reflect the lawfulness, integrity, and transparency of our data handling practices. Our legal basis for processing personal data is Article 6(1)(f) of the GDPR: legitimate interest. We collect business-related data from a range of sources, including publicly available records, and therefore do not always obtain it directly from the individual. In such cases, we provide notices in accordance with Article 14(3) of the GDPR, as applicable, explaining the categories of data involved, the purposes of processing, and how individuals can exercise their rights. We respond to all data rights requests promptly as required by law. If you’d like to learn more or submit a request, you’re welcome to visit our Trust Center (https://www.lusha.com/trust-center/) or submit a request via our opt-out webform (https://www.lusha.com/privacy-center/request-removal/).

Lusha takes privacy extremely seriously, and our practices are subject to robust independent assessment by third-party auditors. Our accredited certifications reflect the lawfulness, integrity, and transparency of our data handling practices. Our legal basis for processing personal data is Article 6(1)(f) of the GDPR: legitimate interest. We collect business-related data from a range of sources, including publicly available records, and therefore do not always obtain it directly from the individual. In such cases, we provide notices in accordance with Article 14(3) of the GDPR, as applicable, explaining the categories of data involved, the purposes of processing, and how individuals can exercise their rights. We respond to all data rights requests promptly as required by law. If you’d like to learn more or submit a request, you’re welcome to visit our Trust Center (https://www.lusha.com/trust-center/) or submit a request via our opt-out webform (https://www.lusha.com/privacy-center/request-removal/).

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. At Lusha, we don’t ship physical products, as we are a digital platform offering B2B data and sales solutions. It sounds like there may have been a misunderstanding or possibly a mix-up with another service. However, if you did make a payment through our platform and have not received access to the product or a refund, that’s certainly not the experience we aim to deliver. Please reach out to our support team at [email protected] with your order details or the email used during the purchase so we can investigate this urgently and resolve it for you. We’re here to help and want to make this right. — The Lusha Team