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miccostumes

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432 条评价

3.2432 条评价
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关于 miccostumes

数据更新
网站
miccostumes.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
204 条评价
差评回复率
29%(53/182 条)
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miccostumes靠谱吗?

miccostumes(miccostumes.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 432 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:55% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 29% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the costumes, noting that they look exactly like the advertised pictures and arrive very quickly. People also deeply appreciate the affordable prices, wide selection of products, and helpful sizing charts that make finding the right outfit wonderfully easy. Some reviewers were not happy with delivery delays and unexpected sizing issues, noting that certain garments felt too tight or significantly smaller than expected. Others also mentioned receiving costumes featuring loose threads, imperfect stitching, or missing accessories, which made the overall experience somewhat disappointing for a few buyers.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

For starters they did not add all of my…

For starters they did not add all of my information to the packing label. Which got my package sent back TWICE. Then it’s a whole process to even get in contact and the only way to do so is to wait for THEM to email you back. They said they would get back to me and haven’t emailed me since the 24th of October. To top it all off I got priority shipping and the protection, all for it to get shipped back??? Very poor customer service.

miccostumes 回复2025-10-28

Dear customer, we have thoroughly checked your comments and order history and have a comprehensive understanding of your experience from the moment you placed your order to the present. Please allow us to offer our deepest and most sincere apologies. In addition, since you mentioned that your information was incompletely entered twice, we are thoroughly investigating the relevant systems and equipment to resolve this issue. We will also urgently revise the relevant processes and strengthen training for our customer service team to ensure this incident does not recur. To ensure your issue is fully resolved, please contact our support team as soon as possible. We will serve you wholeheartedly. Thank you again for taking the time to point out this issue. It is a valuable lesson for us. We look forward to hearing from you.

Too small, used measuring tape and still too small.

Too small, even using their size charts and measuring. Returns have to be shipped to CHINA and you pay the shipping. Ridiculous. Buyer beware.

miccostumes 回复2025-10-24

Dear customer, we apologize for not providing you with a perfect shopping experience. You mentioned that the size of the garment you received was too small. Please carefully confirm that the information on the packaging is consistent with your order information to avoid receiving the wrong package. In addition, our size chart provides data that is suitable for most people after multiple calculations and measurements. We will listen to your feedback and strive to increase the flexibility of the garment pattern. And because we have warehouses in China, the United States, and other regions, if you still feel that the clothes does not fit and still need an exchange, return, or other services, please contact our support team in time. We will wholeheartedly provide you with feasible solutions.

Bought a Crona wig

Bought a Crona wig. For the price of $30, it is a really good quality. We had concerns about shipping on time for Halloween but it arrived quickly and on time. Only small issue was that the order confirmation didn't show up in my emails after payment. But, I contacted them a week later and they sent me an invoice next day. Excellent communication.

Costume (dress) arrived with a horrible…

Costume (dress) arrived with a horrible stench. Closest analogy as if a cat has urinated on it. Nobody in a right mind would wear it. Dress is also can’t be washed in any way based on their handling instructions. Avoid!

miccostumes 回复2025-10-20

Dear customer, we sincerely apologize for not providing you with a perfect shopping experience. Regarding the issue you mentioned regarding the odor on your clothing, please contact our dedicated support team. We will provide you with an exchange or other appropriate solutions based on the actual situation. Thank you for your patience in reading this.

Unreliable company

I ordered a costume for Halloween. Upon checkout, I have chosen the shipping method: "Halloween Shipping:(We guarantee that you can receive the package before Halloween!)" I had the order confirmation email stating they will notify me if there's an update regarding my order. Few weeks passed by and I have received no communication from them. I have contacted support just for them to tell me that the item will not arrive on time. Why guarantee something if you can't follow through? Worst part is, I would have not known any of these if I didn't contact them. What an unreliable company.

miccostumes 回复2025-10-15

Dear Customer, Hello We sincerely apologize for the inconvenience caused. Due to the overwhelming volume of Halloween orders, our logistics provider has been unable to provide timely updates. This may have led to the misunderstanding between us. Don't worry, we will address your concerns by making necessary adjustments and enhancing oversight of the shipping process. Should your issue remain unresolved, please contact our support team promptly. We are committed to providing you with good service. Thank you for your patience. Sincerely

False Advertising/Payment but no item

Not only can I not purchase anything because multiple times now have I been "declined" and the money STILL be taken from my account without my order confirmed.. but it's all false advertising now. It states you can still get your costume before Halloween if you checkout now BUT even when ordering from the "ready to ship" category and all those pop ups "Get it before Halloween!" Once you go to purchase the items.. it'll tell you something like "will ship by Nov 18th" WHAT?!? your not even gonna ship it out until over a month later? No that's actually unacceptable. I've bought from this website in the past and had it be fine. I don't know what happened within the last year but false advertising is against the law. Point blank period.

miccostumes 回复2025-10-15

Dear Customer, Hello We sincerely apologize for any inconvenience caused. Regarding the issue you raised about misleading advertisements, we are currently investigating the matter. Preliminary findings suggest this may be due to unstable network connections or incorrect links. We greatly appreciate your feedback and kindly ask you to contact our support team with detailed information about the situation you encountered. We will address this issue thoroughly and carefully. Thank you for reading this message. Sincerely

5 stars well deserved

It was the best choice to order my con costume from miccostumes. The reviews were good, so I picked the item I wanted. While I was placing my order I needed guidance concerning shipment to my country and later on I had some trouble finishing my payment. Help was provided immediately and I thank the miccostumes staff for their excellent customer service. To my pleasant surprise I recieved the package much faster than it was originaly scheduled. The costume looks absolutely amazing! Size is alright (I followed the chart), it might need to adjust a little bit here and there but that's just how it is when I want it to fit perfectly. The price was decent and I even got a little discount as a new member. Hope everyone is as satisfied as I am with their purchase on miccostumes! Happy to recommend. Can't wait to show off on the con, yay!

good and bad points

i have ordered more than 20 cosplays from here. Good things first: the shipping is pretty cheap and fast. the pre sale was always on time, not like with dokidoki. quality is better than temu/ alie but not the same as 1/3 delusion (dokidoki SR). especially for lewd fits, they have many good ones. they are true to size, or at least more than dokidoki/ uwowo. read the reviews, sometimes you should size up or down. now the bad part: terrible quality control and greedy customers service. at least 1/3 of all my orders had issues. im talking missing parts, things sewn on wrong. normally quality control will prevent this. the customer service is bad, they will offer 5$ for any mistake, even with half the costume missing. you have to insult them and get angry to get a halfway fair solution. i always threaten with paypal and suddenly they could ship the missing parts or refund me what i wanted. as all cosplay shops no returns, exept if you want to pay half the price of the costume for the shipping back. if something doesnt fit better resell secound hand, this way you get more money back than with return so overall: id recommend them since other cosplay stores are much worse. but always pay with paypal, dont rely on their customer service

miccostumes 回复2025-10-15

Dear Customer, Hello Thank you for your review. First, we deeply appreciate your recognition and support for our store. Customer approval is our driving force. Second, we take every customer's feedback seriously. Regarding the quality and payment method issues you raised, we have already communicated with the relevant staff. We will take corresponding actions in both areas to better serve our customers. Of course, customer service training remains a key focus for our company. We will strive to provide you and all our customers with the highest quality service. Thank you again for your time. Wishing you all the best, Sincerely

I’ve bought from this company twice

I’ve bought from this company twice. Both times, I have been EXTREMELY satisfied. I’m often surprised by the quality of the costumes. They’re amazing quality for the price you’re paying. I’ve bought simple costumes from them (Aerith Gainsborough and Ciel Phantomhive BOC) and they were such amazing quality. They also ship out pretty fast. I love this site/app. The ONLY downside I’ve experienced is that there’s almost no wiggle room in the chest area. So beware of that ! Otherwise, it’s all amazing.

Misleading Return Policy and Poor Customer Service

I ordered a cosplay costume from Miccostumes for my daughter. Unfortunately, the size was just a little too small. I contacted support before returning it, and they assured me that as long as the item wasn’t broken I could exchange it. When they received my return, they denied the exchange by claiming the costume was “broken” because I didn’t put a piece of cardboard back in the packaging. The costume itself was in perfect condition, never damaged. To reject an exchange over missing packaging material feels unfair and dishonest. I followed their instructions and acted in good faith, but they changed the rules after the fact. If you’re considering ordering from Miccostumes, be aware: their definition of “broken” doesn’t mean damaged. it can mean missing packaging, even if the actual product is fine. Their return address is also just a single house somewhere in the Bay Area. I won’t be shopping here again. Update – Final Outcome: After a long back-and-forth with customer service, Miccostumes did eventually return my original costume. I appreciate that the situation was finally resolved, but it shouldn’t have taken so many emails and so much frustration to get here. The main issue was that they initially refused my exchange by calling the costume “broken” — not because it was damaged (it wasn’t), but because some cardboard packaging was missing. That’s not part of the costume itself, and it caused an unnecessary delay. I’m relieved to have the product back, but this whole experience has made me much more cautious about ordering from them again. If you decide to buy, make sure you keep every single piece of packaging, no matter how small or insignificant it seems.

miccostumes 回复2025-10-15

Dear Customer, Hello We sincerely apologize for not providing you with a perfect shopping experience. Regarding your report of a missing cardboard piece from the product packaging, but your return was unsuccessful, we are currently investigating with the relevant staff. We appreciate your patience. If you would like to receive a prompt response to this issue, please contact our support team. Thank you for your patience. Sincerely

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