Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
以上内容由商家自行提供，未经平台核实。Moon Magic （moonmagic.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 958 条用户评价，属于购物与时尚分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Just order product. Ordering is simple will give another review upon receiving product
Hello Cody, Thank you for your order! We're glad to hear the ordering process was simple. We look forward to hearing your thoughts once you receive your product! Kind regards, Moon Magic
I initially had a poor experience, but the company has since improved it. They initially advertised a 10% discount on my first order, but it was only for full-price items. They’ve since clarified this on this new ad now it says 10% discount on full price items before signing up . I had an issue with my order, but their customer service was excellent and resolved it promptly. Thanks again.
Hello Roberto, Thank you for sharing your feedback, and we're truly sorry for the confusion. We understand your frustration, and we'd like to clarify that the 10% off discount cannot be applied to sale items, as those pieces are already heavily discounted. However, the discount code can be used on full-priced items, which are available on our website. We appreciate your understanding and sincerely apologize for any inconvenience this may have caused. If you have any further concerns or questions, please feel free to reach out to us directly—we’re here to help. We value your feedback and hope to have the opportunity to serve you in the future. Kind regards, Moon Magic
Difficult to find the ring that was in add but eventually did! SO excited about it!
Hello Tamie, We're so happy to hear you're excited about your ring! Apologies for the initial difficulty, but we're glad you found it in the end. Thank you for your patience and support! Kind regards, Moon Magic
I'll give 5 star if you can get my order here in a week.
Hello Lee, Thank you for your feedback! Made-to-order items typically take 8-16 business days to craft, while ready-to-ship items usually arrive within 3-8 business days. We appreciate your understanding! Kind regards, Moon Magic
245$ in us dollars and 300€ in euros. Can I have an Explaination please ? Thanks for explaination. But you are lacking transparency at the moment of the checkout.
Hello Gerald, Thank you for taking the time to leave us a review. We are sincerely sorry you are not happy with your experience. Please note that International orders are shipped from the US, so duty fees and taxes apply, in line with country regulations and are included in the product prices on our website. This way, you won’t have to pay anything extra when your package arrives, and we ensure a smoother, quicker delivery process. In the US, there are no additional duties or taxes, therefore there is a difference in the price between US and International orders price. We want to assure you that we do not profit from these fees—they are paid directly to customs authorities. We aim to be as transparent as possible and ensure no additional payments are required once your package arrives. Please feel free to reach out if you have any further questions. Kind regards, Moon Magic
The jewellery was nice, but we got the wrong size and they don’t do an exchange, so we had to send the jewellery back and get a gift voucher to then pay another £35 on top of what I already paid when all I wanted was an exchange. So make sure you get the right size first time because if not you’ll have to pay
Hello Tim, Thank you for your feedback. We're glad you liked the jewelry, though we’re sorry to hear about the sizing issue. Unfortunately, direct exchanges are not available for international orders placed during site-wide promotions. However, you can return the items for a gift card or refund, which can be used for a new purchase. We’re always here to assist with any questions you may have! Kind regards, Moon Magic
The 10% coupon code wasn’t valid on my 1st purchase
Hello Debra, Thank you for your feedback. Please note that discount codes are not applicable to items that are already on sale, as these pieces have already been discounted to their maximum value. We appreciate your understanding and hope you are delighted with your purchase. Kind regards, Moon Magic
Nice products. Would be great if there were more payment options, like Apple Pay. Also there is no option to send as a gift or add a gift message!!
Hello Jill, Thank you for your feedback! We gladly accept all major credit cards (Visa, Mastercard, etc.) as well as PayPal. Depending on your location, additional payment methods may be available, and these will be displayed during checkout. We also appreciate your suggestion regarding the gift option and message. We will definitely consider this for future improvements. Thanks again for sharing your thoughts! Kind regards, Moon Magic
Would have been 5 stars but it wouldn’t let me apply my new customer discount.
Hello Tracyann, Thank you for your feedback! Please note that discounts can only be applied to full-priced items, since the items on sale are already discounted as much as possible. We apologize for any confusion and appreciate your understanding. If you have any further questions, feel free to reach out! Kind regards, Moon Magic
Hello Barbara, Thank you for your review! We're glad everything met your expectations! Let us know if you need anything else. Kind regards, Moon Magic
Hello Eric, Thank you for your feedback! We're glad you found the search process easy. We hope you enjoy your shopping experience! Kind regards, Moon Magic
Good info on website, however was a little disappointed my welcome code did not apply to the item I was purchasing.
Hello Tremayne, Thank you for your feedback! We're glad you found the website helpful. Just to clarify, discount codes are not applicable to items that are already on sale. We appreciate your understanding! Kind regards, Moon Magic
Overall easy process to order and exchange.
Hello Justin, Thank you for your feedback! We're so glad to hear that the ordering and exchange process was easy for you. We appreciate your support! Kind regards, Moon Magic
Hello Samantha, Thank you for your feedback! We're sorry to hear the 10% welcome code didn't work. Please note that discount codes are not applicable to items that are already on sale. If you need further assistance, feel free to reach out! Kind regards, Moon Magic
Easy process. But first order code didn’t work.
Hello Susan, Thank you for your feedback! Please note that discount codes are only applicable on full priced pieces, and that might be the reason your discount code could not be applied. We apologize for any inconvenience, and we appreciate your understanding! Kind regards, Moon Magic
Hello Jeffrey, Thank you for your feedback! We apologize for any confusion regarding the discount codes. Please note that discount codes are not valid on items that are already on sale. If you have any further questions or need assistance, feel free to reach out. We appreciate your understanding! Kind regards, Moon Magic
Easy website! Beautiful jewelry!
Hello Jessie, Thank you for your kind words! We're thrilled to hear you found the website easy to use and that you love the jewelry. We appreciate your support! Kind regards, Moon Magic
Would appreciate if you guys were more upfront about the restocking fee in your return information
Hello Emily, Thank you for your feedback! We are sorry to hear that you are not completely satisfied with your experience. All return information can be found on our website under the Returns page. We're not sure which specific restocking fee you're referring to, but please feel free to contact us directly if you need any further assistance or clarification. We're here to help! Kind regards, Moon Magic
Moonstone ring very cloudy, tourmaline pale. No sparkle or contrast one stone to the other. So pretty online - wish I would have received that ring! Also shipping - ordered December 4th, received December 24th. No time to get a replacement gift. Will be returning. Update: This morning, hours before moon magic's reply here - they asked me to send them photos of the ring. Guess they didn’t check the quality of what they sent out which explains it. For what it’s worth I don’t even send food back in a restaurant but the quality is bait and switch poor.
Hello Kris, We’re truly sorry to hear that you’re not satisfied with the Moonstone and the Tourmaline. We understand your disappointment, and we want to make this right. Please reach out to us so we can find the best possible solution for you. As a reminder, the ring you ordered is a made-to-order piece, and delivery typically takes 8-16 working days, which is mentioned near the "Add to Cart" button. Thank you for your understanding, and we look forward to resolving this! Kind regards, Moon Magic
Good experience. Did not have a code for email entry to use at checkout. But still a good experience.
Hello Keith, Thank you for sharing your experience! We're glad to hear you had a good overall experience. We apologize for any inconvenience regarding the email entry code. Please feel free to contact us if you need assistance or have any questions— we're always here to help! Kind regards, Moon Magic
共 958 条符合条件的评价
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