Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
以上内容由商家自行提供，未经平台核实。Moon Magic （moonmagic.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 958 条用户评价，属于购物与时尚分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。It’s was good So I’m waiting for my order coming
Hello Richemond, Thank you for your review! We’re glad you had a good experience, and we hope your order arrives soon. We look forward to making this a 5-star experience! Kind regards, Moon Magic
Checkout was really complicating. It kept on rejecting my initial payments due to wrong number or expiry dates which it was not wrong on my end. Not sure what was happening.
Hello Rajiv, Thank you for sharing your feedback, and we’re sorry for the trouble during checkout. We understand how frustrating that can be. We’re looking into the issue to ensure a smoother experience next time. We appreciate your patience and hope to serve you better on your next visit! Kind regards, Moon Magic
Hello Brandon, Thank you for taking the time to leave us a review. We gladly accept all major credit cards, including Amex. If you want to pay with AMEX, you have to proceed to PayPal first, and then select the option "Pay with Credit or Debit Card" inside PayPal. If you need help with that, please contact our customer service. Kind regards, Moon Magic
The earrings were beautiful but one of the stones was detached when I unboxed it. Not sure how I am going to fix this.
Hello Mary, Thank you for taking the time to leave us a review. We are sincerely sorry to hear you are not satisfied with your experience. Kindly reach out to our Customer Support Team, providing photos of the earrings you are not happy with, so they could find assist you and provide the best possible solution. Kind regards, Moon Magic
Hello Nicholas, Thank you! We're so glad you love the rings. We hope you find the perfect one for you! Kind regards, Moon Magic
Good website helps and simple ordering process. Only one question, where is my 10% or $10 discount whichever it was. I gave my email, but no code?
Hello Gerald, Thank you for your feedback! We're glad to hear you had a good experience with the website and ordering process. Regarding your discount, it’s possible that the code ended up in your spam/junk folder. Please reach out to our customer support team, and they’ll be happy to assist you further in resolving this issue. Let us know if you need any help! Kind regards, Moon Magic
I have bought something from you the last 3 years because it is so beautiful.
Hello Annette, Thank you so much for your kind words and continued support over the past three years! We're thrilled to hear that you love our products. Your satisfaction means the world to us! Kind regards, Moon Magic
The total changed on me for some reason, going up almost 100$, although i have a screenshot of the cheaper price. I also didnt receive 10% off for joining the text club. Lastly, I didnt see an actual end time (just day) for the sale, so I felt rushed to buy it right now (and possibly wrong) rather than wait until tomorrow, when i could call customer service about it.
Hello Dawn, Thank you for sharing your feedback with us. We're truly sorry to hear that you're not completely satisfied with your experience. Please note that all prices on our website are current, and the difference you’ve noticed may be due to currency fluctuations, depending on whether you used USD or CAD. As for the discount code, please feel free to reach out to our Customer Support Team and they will be happy to look into this further. We appreciate your understanding and are here to assist further if needed. Kind regards, Moon Magic
I gave it 3 stars because of the return policy and long shipping window. I would like my order to be delivered no later than late Wednesday, November 20, 2024 or early Thursday, November 21, 2024.
Hello there, Thank you for taking the time to leave us a review. We are sincerely sorry you are not completely satisfied with your experience. Please note that all pieces that you purchased are returnable and in case you need any assistance, please feel free to reach out to our customer support team. As for the delivery times, the pieces you purchased are part of our handmade-to-order collection. The crafting and shipping time for these pieces is 9-21 business days. Shipping times for individual pieces are always provided on Product Pages ( just above the 'Add to Bag' button). If you have any questions or concerns, please feel free to reach out to our Customer Support Team. Kind regards, Moon Magic
I’m really excited to see the quality of this jewelry. Been eyeing a long time.
Hello Michelle, Thank you so much for your excitement and support! We’re thrilled to hear you’re eager to see the quality of our jewelry. We’re confident you’ll love it! Kind regards, Moon Magic
Hello there, We’re so glad you found exactly what you were looking for! Thanks for choosing us! Kind regards, Moon Magic
After my items were lost in process of being delivered to me the company offered to replace the items. Great customer service and can't wait for my rings to arrive.
Hello Sirena, Thank you for sharing your feedback! We’re so sorry that you experienced an issue with the delivery of your order and that you are not satisfied with your experience. The pieces you ordered are made to order which is the reason for a longer delivery timeframe, we do mention the delivery times on each our the product pages on our website. Upon checking we can see that you have already been in contact with our customer support team and they are working on resolving this. Please feel free to reconnect with them for any questions or doubts you might have. Kind regards, Moon Magic
Hello Jason, Thank you for your feedback! We're glad to hear the website met your expectations. We appreciate your support! Kind regards, Moon Magic
It was very easy to maneuver through, but I found what I wanted right away. Didn’t want to look further else I’d spend too much. 😊. My only problem was that I kept hitting the 10% off button, but it did not work. So I signed up for sms texting to get 10% off. That worked, but was hoping to get the extra 10% off. Is that still possible to get? Thanks.
Hello Dian, Thank you for taking the time to leave us a review. We are sincerely sorry to hear about the discount code. Kindly reach out to our Customer Support Team so they can check it further. Please note that only one discount code can be used per order. Kind regards, Moon Magic
Changing my review recieved my ring finally 🙌 was delivered to the wrong address. 4 star purely down to confusion. I have changed my 1star to a 4. It would of been a 5 if it hadn't been for the mix up. Love my october opal ring and the case for it is adorable 😍
Hello Jaime, Thank you for sharing your feedback with us. We're sorry to hear that your experience didn’t meet expectations. Unfortunately, we’re unable to look into the details without an order number. Please feel free to reconnect with our Customer Support Team, and we’ll be happy to assist you further. Kind regards, Moon Magic
Quick and easy
Hello there, Thank you! We’re glad you found the process quick and easy. Your satisfaction means a lot to us! Kind regards, Moon Magic
Hello Patricia, Thank you for your review! If you have any questions feel free to reach out! Kind regards, Moon Magic
The ring sizing has no EU or UK equivalent to help choose for us blokes.
Hello there, Thank you for your review. Please note that we do have a size chart in our Size Guide (https://moonmagic.com/en-gb/pages/sizing) with all the equivalents. However, in case you need any help in choosing, please feel free to contact our Customer Support Team, Kind regards, Moon Magic
I have been saving up for this beautiful item and the extra 10% off made my heart sing!
Hello Melissa, That’s wonderful to hear! We’re so glad the extra discount made your purchase even more special. Enjoy your beautiful item! Kind regards, Moon Magic
Hello Diane, Thank you for your feedback! We’re sorry to hear the search didn’t work as expected. Please reach out to us, and we’ll be happy to assist you! Kind regards, Moon Magic
共 958 条符合条件的评价
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