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购物与时尚

Moon Magic

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958 条评价

3.0958 条评价
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关于 Moon Magic

数据更新
网站
moonmagic.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
383 条评价
差评回复率
100%(383/383 条)
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商家自述

Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.

以上内容由商家自行提供,未经平台核实。

Moon Magic 靠谱吗?

Moon Magic (moonmagic.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 958 条用户评价,属于购物与时尚分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Bittersweet

I love love love the jewelry here & would’ve given 5 stars except I’d been saving my money for 2 years to get a specific ring with a jacket but out of my size. So of course I love a lot of their styles so I settled on the one I purchased.

Moon Magic 回复2024-11-27

Hello Allison, Thank you so much for your kind words and feedback! We're thrilled to hear you love our jewelry. We're sorry to hear the ring you had your eye on wasn’t in your size, but we hope the one you chose is just as special! If there's anything we can do to help you find the perfect piece in the future, please don't hesitate to reach out. 😊 Kind regards, Moon Magic

Relativly straightforward shopping…

Relativly straightforward shopping experiance. Shop is a bit clunky and i got contradicting offers for bundles. Shipping is mandatory +10$.

Moon Magic 回复2024-11-27

Hello Michael, Thank you for your feedback! We appreciate you sharing your experience. We're glad the shopping was straightforward, and we’ll certainly take your comments about the website. Shipping is free from certain order values (depending on country). We hope to serve you again soon! Kind regards, Moon Magic

Nice product

Nice product But I just bought a necklace from them and with in a week or so went on sale I bought at $215 Sale price was $165 It was a big drop. I ask could the moon magic refund me the difference I only just bought it. The said no I said I wouldn’t buy from them again Then they want my order number I said too late as they said no

Moon Magic 回复2024-11-25

Hello Craig, We’re really sorry to hear about your experience, and we understand your frustration with the price drop. While we try to keep our prices competitive, we don't offer price adjustments after a purchase is made. However, we truly value your feedback and are sorry we couldn’t meet your expectations this time. If you ever decide to shop with us again, we’re here to assist in any way we can. Thank you for sharing your thoughts. Kind regards, Moon Magic

Didn’t take first card and it took a…

Didn’t take first card and it took a while to figure out

Moon Magic 回复2024-11-25

Hello Rhonda, We’re sorry for the trouble with your card. We understand how frustrating it can be, and we appreciate your patience in resolving the issue. If you need further assistance, please feel free to reach out to our customer service team—we're here to help! Kind regards, Moon Magic

Shipping is ridiculous paying for $120…

Shipping is ridiculous paying for $120 ring

Moon Magic 回复2024-11-25

Hello Cody, We’re sorry to hear you’re disappointed with the shipping cost. We are happy to offer the most competitive rates (Shipping is free from certain order values) while still ensuring fast and trouble-free deliveries. Please note that If you have any questions or concerns, please don’t hesitate to reach out to our customer service team. Kind regards, Moon Magic

I want to start off by saying I love…

I want to start off by saying I love all the jewelry. ! I bought my wedding ring here and recently it broke so I'm really sad about that I loved that ring sooo soo much.

Moon Magic 回复2024-11-25

Hello Carlie, We're so sorry to hear about your wedding ring! We completely understand how heartbreaking that must be, especially since you loved it so much. Please reach out to our customer service team, and we’ll do our best to assist you in the best possible way. Thank you for your kind words about our jewelry, and we’re here to help in any way we can. Kind regards, Moon Magic

Pretty Rings

I found navigating the website a little difficult at times. Lovely pieces that were requested by my niece as a birthday gift. Well priced during Black Friday sale.

Moon Magic 回复2024-11-25

Hello Shellsays, Thank you for your feedback! We're glad your niece loved the pieces and that you found them well-priced during the Black Friday sale. We appreciate your comments on navigation and will work on improving the website experience. We hope to serve you again soon! Kind regards, Moon Magic

Banks do not like this site

Banks do not like this site. It is TERRIBLE to try to get your bank to confrim things.

Moon Magic 回复2024-11-22

Hello Anthony, Thank you for taking the time to leave us a review. We are sincerely sorry you are not completely satisfied with your experience. Please note that we gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or PayPal. We are unsure of the issue you encountered, however, in case you have any questions or doubts, please feel free to reach out to our Customer Support and they will gladly look into this. Kind regards, Moon Magic

Aquamarine out of stock on Black…

Aquamarine out of stock on Black Friday?!

Moon Magic 回复2024-11-25

Hello Andy, Thank you for taking the time to leave us a review. We have a large selection of Aquamarine jewelry, please feel free to contact our Customer Support Team and they will be happy to look into this and assist you in the best possible way. Kind regards, Moon Magic

Shipping $20

Shipping $20? And 9-22 days for delivery is not too crash hot.

Moon Magic 回复2024-11-22

Hello Spencer, Thank you for taking the time to leave us a review. Shipping fees depend exclusively on carrier rates, and our delivery timeframe is due to the fact that our pieces are handmade to order, which takes a bit longer than shipping ready-made items. We appreciate your patience and hope you'll love your order. Kind regards, Moon Magic

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