This is my first time ordering from Mooyius. The delivery was quick, the quality is good, and the service is excellent. The team is very supportive and responds quickly when I have questions about sizing or when I request to change the colour after placing my order.
Mooyius 回复2025-11-27
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Beautiful clothes, easy to order, good fit, packaged well, easy to iron, feminine styling, fair prices.
Mooyius 回复2025-11-26
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I order a skirt and jacket looked amazing quality in the pictures the skirt came certpoor quilty nothing like the picture
Mooyius 回复2025-11-25
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
I ordered a dress and was unable to return it I did not like the dress and the more I corresponded the more my head hurt.
Mooyius 回复2025-11-24
We sincerely apologize for the unpleasant shopping experience. Please send the specific issue to our email address[
[email protected]] and one of our customer service representatives will contact you to resolve your problem. Thank you for your understanding.
The clothes and designs are tacky and badly sized and tailored. It appears all displayed on their website are AI generated. Refunds are impossible! Returns address is a P O Box in china hence no confirmation of delivery.
BUYER BEWARE! BUYER BE AWARE!
Mooyius 回复2025-11-24
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
The material of the clothing is very good quality, and very stylish.
Customer service was great to work with. The experience was easy and the consultant was great to work with and understood my concerns.
Mooyius 回复2025-11-22
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
This coat is so beautiful.I bought the green one.It's stylish and keeps me warm even when layered underneath! I often get compliments when I wear it out!
Mooyius 回复2025-11-21
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
False advertising very poor quality dress sent looked nothing like the flowing dress in the photo. Not the same amount and quality of material to give that full, flowing effect. Poor quality stitching
Wrong material. Very disappointed
Horrible return policy, cost $48 to mail to China.
Mooyius 回复2025-11-20
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
1. Beautiful clothes.
2. Great customer service.
3. Good quality.
4. Easy to place order.
5. Delivery okay. Well packaged.
6. I will order again.
7. Fair pricing.
Mooyius 回复2025-11-19
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
I have received a reply to my written review of MOOYIUS today 17/11/2025.
Basically it is the standard reply to all negative comments about this company.
They are continuing to try fob me off with excuses saying they can't find my details.
All my correspondence is by email so of course they can find it!!
I hope they read the comments I am writing here, because if the bank has not received my money by later today, Mooyius will be dealing with their Fraud department. I will keep all the viewers updated as to the result of
these comments.
I have received another email reply to the above comments. It is now too late to offer me assistance with the same dreary comments that they will try to sort my problem once they receive details of my order off me.
They have already got my details as I can prove with all their past responses.
They are a disreputable company and so I advise all customers NOT TO GIVE THEM ANY MONEY because if there's any problems they will not give you your money back. They broke the law by not adhering to the 7 day cooling off period (I cancelled about 2hrs after ordering) and so I am informing my bank later today.
Do Not Buy from this dishonourable company. They are the VERY WORST I HAVE EVER DEALT WITH!!!
Mooyius 回复2025-11-18
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
Mooyius Company
I am writing to express my deep concern regarding the handling of my recent
order.
I placed an order for a dress, and two weeks later, I still had not
received any shipping information. Because of this delay, I contacted you
and clearly stated that I no longer wanted the dress, as it would not
arrive in time for my event. At that moment, I was told I could use the
credit toward another dress or any other item. I made it very clear that I
was not interested in a store credit and that I wanted the order cancelled
since the delivery timeframe was not met.
I repeated this request twice, and each time I was offered a discount or
the option to use the credit toward something else. Again, I declined. I
emphasized that the dress would not arrive on time, and therefore I had the
right to cancel the order — especially considering the item was not even
ready yet.
Despite all of this, today I received a shipping confirmation for the very
dress I had cancelled weeks ago. This is unacceptable.
I want to be absolutely clear:
I have the legal and consumer right to cancel an order when the seller
fails to meet the agreed or reasonable timeframe. You were notified well in
advance, before the dress was completed, and my cancellation should have
been immediately respected. It is inappropriate and unprofessional to
ignore a customer’s cancellation request and proceed to ship an item that
was explicitly declined multiple times.
I am requesting immediate confirmation that:
1.
The order is officially cancelled.
2.
No charge will be processed or, if it has been, that a full refund will
be issued immediately.
3.
The shipping label you sent today is voided.
Please address this matter promptly. I expect written confirmation of the
cancellation and refund without any further delays.
Your response it’s a lie order #MY90503 ‼️ 🚨
Mooyius 回复2025-11-18
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
The clothes didn't ship when I needed them to so I asked them to cancel it. They sent multiple emails asking if I was sure I wanted to cancel and every time I said yes. When I didn't get my refund, I disputed the charge on my credit card and THEN they shipped it. I then requested a return address so I can send them back and they have never replied to those requests. I will NEVER do business with them again.
Mooyius 回复2025-11-18
Dear customer, we sincerely apologize for the unsatisfactory shopping experience! We have located your order and prioritized the refund for you. The refund is currently being processed and will be returned to your original payment method as soon as possible. If you do not receive the refund within 1-3 business days, or if you have any other requests, please contact us via [[email protected]] and provide your order number. We will follow up throughout the process to ensure the issue is resolved. Thank you for your understanding!
ABSOLUTELY DONT BUY ANYTHING RIP OFF COMPANY ZERO CUSTOMER SERVICE JUST SED THE SAME EMAIL SAYING THE SAME THING AND NOT TELLING ME WHERE THEY DELIVERED MY PARCEL
Mooyius 回复2025-11-18
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
I have rated 1star but only because the computer needed it to move on. I would rate this company with a minus number for their treatment of me. I have all the dates and emails to support my comments. I would advise any readers that if they are like me they will not get mone back on any returns. My issues have been going on since 5/9/25 - far too long. They have led me on a wild goose chase with my package sitting in customs in SHANGHAI in China for a whole month. I paid £30 to send it to an address they supplied and said they would refund me once they received the goods. I gave them the Tracking number so if they needed it they have reference. Obviously they are doing everything they can to avoid reimbursing me. I am surprised that they are happy with their treatment as it does not bode well for the reputation of Chinese companies.
I will be forwarding my documentation to the Fraud department who will act on my behalf to get my money back.
Mooyius 回复2025-11-17
Dear customer, we are sorry that you are not satisfied with this purchase! We take your feedback very seriously, but we are currently unable to retrieve your order details and cannot assist you directly. Please send an email to [[email protected]], including your order information, and we will contact you as soon as we see it to resolve your issue to the best of our ability. Thank you for your understanding!
Company doesn't want to provide the refund for out of stock item! They just keep sending an email with option to replace or give a discount! So,be carefully,this is a scam company. We are fighting with them almost a month now. Probably, will take a legal action against them
Mooyius 回复2025-11-15
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
I received my dress, it arrived in a decent amount of time. It was exactly if not more than what I expected! The fabric is great quality and I followed the sizing chart and it fits perfectly! I am very pleased!
Mooyius 回复2025-11-15
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
MOOYIUS/FEHAUTE ---DONOT BUY FROM THIS COMPANY.....I am so disappointed in my items the quality of this black suit is very disappointing. it looks absolutely nothing like the advertisement. It fits nothing like the advertisement. the arms are short and tight does not come to the hip level in the picture. and does not button.
RETURN -The power blue shirt with the cheap gold buttons looks and feels cheap
RETURN - The suit and the material look and feels very cheap!
CANCEL - Please cancel the charcoal double breasted pantsuit also. I don't trust that it will be any better.
The quality of the merchandise is terrible. The suit does not fit and looks nothing like your advertisement and not the worth the expensive price. I DONOT WANT AN EXCHANGE JUST AN IMMEDIATE REFUND.
I HAVE NOT RECEIVED A RESPONS FROM THIS COMPANY. I WILL HAVE TO CANCEL THROUGH MY CREDIT CARD.
Mooyius 回复2025-11-14
Dear customer, we sincerely apologize for the inconvenience you encountered while shopping and for not being able to assist you immediately! At the moment, we are unable to find your order information, so we cannot accurately verify your request. Please contact us through the official email [[email protected]] and provide your order number. We will follow up immediately and help resolve the issue as soon as possible. Once again, we apologize for the inconvenience!
High quality items. Very impressed with fabric quality and construction relative to price. Had some challenges with sizing at first, but seller kindly replaced my first item without any questions. I realized that the other items from my shipment were going to fit large and I was able to replace with smaller size before they shipped. Shipping on some items are slow but customer service is very responsive. I will continue to shop here.
Mooyius 回复2025-11-14
Thank you for your positive feedback on Mooyius! Your support is the greatest encouragement for us. If you have any ideas during your subsequent usage, please feel free to contact us at any time. We also look forward to your recommending our product to your friends!
Not professional also same products on Temu for way less money
Mooyius 回复2025-11-13
Dear Customer, we sincerely apologize for the previous shopping issues that caused your dissatisfaction! We have located your order and the refund has been processed, which will be returned via the original payment method. The time for the refund to appear may vary slightly across different platforms, so we recommend that you keep an eye on your account activity. If you cannot find the refund later or have any other questions, please send an email to [[email protected]], and we will check it for you promptly. We apologize once again!
