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Morerooms

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102 条评价

4.0102 条评价
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关于 Morerooms

数据更新
网站
morerooms.com
分类
旅游度假
所在地
美国
状态
待认证
近 12 个月
3 条评价
差评回复率
96%(23/24 条)
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商家自述

Morerooms 是一家领先的在线住宿提供商,总部位于新泽西州泽西市。我们热衷于为客户提供最适合他们所需预算、活动和任何个人要求的完美酒店、公寓或别墅。

以上内容由商家自行提供,未经平台核实。

Morerooms靠谱吗?

Morerooms(morerooms.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 102 条用户评价,属于旅游度假分类,口碑良好。24% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评;近 12 个月新增 3 条。数据最后更新于 2026-08-12。

用户怎么说

我拥有的最好的客户服务......

我收到过的最好的客户服务。我打电话给一位名叫 Aurther 的同事,他知识渊博,帮我预订了酒店……不仅如此,我收到的酒店房价是与其他网站相比最好和最低的。我只会提前预订 Morerooms。再次感谢

Morerooms 回复2024-12-16

Dear Neda, We’re thrilled to hear that you had a wonderful experience with "Aurther"! Thank you for the fantastic review. We truly appreciate your kind words and look forward to the opportunity to work with you again in the near future. Team Morerooms

出色的客户支持

出色的客户支持。在网站上预订时遇到了一些小问题,但在致电后,Amber 非常高效、专业地处理了该问题,并轻松完成了预订。

Morerooms 回复2024-12-16

Dear David, Thank you for your positive review for ''Amber'' and for sharing your experience. Your feedback inspires us to continue exceeding expectations. We appreciate your support and hope you have a fantastic day. Team Morerooms

Theo Slavic 的专业服务……

当我想取消酒店预订时,Theo Slavic 提供了专业服务。

Morerooms 回复2024-12-07

Dear Darwin, Thank you for your positive review for ''Theo'' and for sharing your experience. Your feedback inspires us to continue exceeding expectations. We appreciate your support and hope you have a fantastic day. Team Morerooms

电话联系伊森亨特非常......

电话联系伊森·亨特(Ethan Hunt)非常有帮助,但预订网站毫无用处,因为它不接受我的预订参考号,这迫使我打电话

Morerooms 回复2024-12-07

Dear Tracey, We’re thrilled to hear that you had a wonderful experience with "Ethan"! Thank you for the fantastic review. We truly appreciate your kind words and look forward to the opportunity to work with you again in the near future. Team Morerooms

非常有帮助和专业

非常有帮助和专业。立即且礼貌地回答了我的问题。

Morerooms 回复2024-12-04

Dear Chris, We’re thrilled to hear that you had a wonderful experience with "Aurther"! Thank you for the fantastic review. We truly appreciate your kind words and look forward to the opportunity to work with you again in the near future. Team Morerooms

非常乐于助人的工作人员

非常乐于助人的工作人员,尤其是伊森,我不得不改变我的假期计划,并且毫不犹豫地提出取消和全额退款! 一流的服务。

Morerooms 回复2024-12-05

Dear Neil, Thank you for taking the time to provide your rating and review for Ethan. Your feedback is invaluable to us and helps improve the quality of our services. We are grateful for your business and look forward to assisting you on your future travels. Team Morerooms

当我打电话确认我的预订时,约翰·史密斯(John Smith)非常友善且乐于助人

约翰·史密斯(John Smith)非常乐于助人、耐心且友善地帮助我预订。

Morerooms 回复2024-12-05

Dear Veronica. Thank you for taking a moment to share your rating and review for John. We truly value your feedback as it plays a crucial role in helping us enhance our services. We appreciate your business and look forward to serving you on your future travels. Team Morerooms

非常有帮助

非常有帮助,很快解决了我的问题。

Morerooms 回复2024-11-22

Dear Storr, Thank you for taking a moment to share your rating and review for Amber. We truly value your feedback as it plays a crucial role in helping us enhance our services. We appreciate your business and look forward to serving you on your future travels. Team Morerooms

乐于助人的员工

预订后两次打电话与某人交谈,两次工作人员都非常乐于助人,成功地处理了我的事情。电话等待时间并不长,很快就被接听了。

Morerooms 回复2024-11-13

Dear Sajid, Thank you for taking a moment to share your rating and review for Aurther. We truly value your feedback as it plays a crucial role in helping us enhance our services. We appreciate your business and look forward to serving you on your future travels. Team Morerooms

一旦您的计划发生变化,可以轻松取消

昨天预订了房间,但旅行计划有变。 给客服打了电话。 立刻就被接了起来。 两分钟后预订被取消,并立即收到电子邮件确认。

Morerooms 回复2024-11-13

Dear Andrew, We're thrilled to hear that you had a great experience with "Alvin"! Thank you for the wonderful review. We look forward to collaborating with you again in the near future. Team Morerooms

骗局!避免!

骗子!远离!所有的好评都是假的!预订了一个酒店房间,因为价格很好,付了钱,5 分钟后我接到电话说我需要多付 800 英镑,因为他们弄错了价格。最后只好取消预订。吉姆·帕克和约翰(显然不是他们的真名)都是业余爱好者。多付几百块钱,就去正规公司。

Morerooms 回复2024-11-04

Dear Sabina, Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you faced with your booking, and we completely understand your frustration. To clarify, prices are dynamic and can change based on availability and demand, which means that they are not guaranteed until the booking is fully confirmed. We strive to provide accurate information, and we regret that this led to a misunderstanding in your case. We would appreciate the opportunity to discuss this matter further and explore how we can resolve the issue. Please reach out to our customer service team directly; we’re committed to addressing your concerns and improving your experience. Your feedback is invaluable to us, and we hope to regain your trust. Thank you for your understanding, and we look forward to hearing from you soon. Team Morerooms

糟糕的

糟糕的!不惜一切代价避免,因为它们不符合广告价格!预订后需要额外支付 800 英镑!与“吉姆·帕克”和所谓的经理“约翰”(如果这是真名)交谈——糟糕的客户服务。

Morerooms 回复2024-11-04

Dear Humaira, Thank you for sharing your feedback with us. We’re truly sorry to hear about the issues you faced with your booking, and we completely understand your frustration. To clarify, prices are dynamic and can change based on availability and demand, which means that they are not guaranteed until the booking is fully confirmed. We strive to provide accurate information, and we regret that this led to a misunderstanding in your case. We would appreciate the opportunity to discuss this matter further and explore how we can resolve the issue. Please reach out to our customer service team directly; we’re committed to addressing your concerns and improving your experience. Your feedback is invaluable to us, and we hope to regain your trust. Thank you for your understanding, and we look forward to hearing from you soon. Team Morerooms

诈骗(和网站失实陈述)

诈骗(以及网站失实陈述)。别被愚弄了。

Morerooms 回复2024-11-04

Dear Glenn, Thank you for your feedback. We're sorry to hear that you feel this way. We strive for transparency and customer satisfaction, and it’s important to us to address any concerns you might have. If you could provide more details about your situation, we would love to investigate further and work towards a resolution. Please feel free to contact our customer service team directly. We value your feedback and hope to make things right. Your input is invaluable to us, and we hope to regain your trust. Thank you for your understanding, and we look forward to hearing from you. Team Morerooms

诈骗 不要接触这家公司

骗局骗局他们拿走了我的钱,第二天我联系了酒店,他们确认没有以我的名义预订。我自己来来回回的信件和更多的房间,他们每次都向我保证给我们时间来解决这个问题等等。四天后仍然没有预订,然后他们开始责怪他们用来预订的公司,我打电话给他们并要求直接退款,他们希望我给他们更多的时间,但我从来没有与这样的公司打过交道他们在三天内向我保证了四次,然后我联系酒店,但没有得到任何确认,是的,我在 6 天后收到了退款,但这显然是一个骗局,应该注意每一条一星评论,不要犯我犯的同样的错误,这是针对任何考虑使用这家公司的人的,不要这样做!

Morerooms 回复2024-10-25

Dear Paul, Greetings from Morerooms ! We deeply regret the disappointments you've experienced, and we want to sincerely apologize for any inconvenience caused. It was never our intention for such a situation to arise. We greatly value your feedback and assure you that we will take the required measures to prevent any recurrence of such situations in the future, thereby enhancing customer satisfaction. Team Morerooms

不要使用这个地方

不要使用这个地方。完全撕掉。没有任何帮助。试图解决我的预订问题,但客户服务到处给我打乒乓球。被告知要联系预订的地方。酒店告诉我回去并与预订的代理机构解决问题。到最后我还是损失了我的钱。

Morerooms 回复2024-10-23

Dear Volodymyr, Greetings from Morerooms ! We deeply regret the disappointments you've experienced, and we want to sincerely apologize for any inconvenience caused. It was never our intention for such a situation to arise, and we take your feedback seriously. Kindly provide us with the booking details (Registered email address) so that we can effectively address your concerns and ensure your satisfaction. Team Morerooms

吉姆·帕克很棒

吉姆·帕克很棒。我们在预订时遇到了姓名拼写错误的问题,这家酒店希望我们努力解决。吉姆优先为我们解决了这个问题。我会在预订房间时推荐他们。我会回来的!

Morerooms 回复2024-10-25

Dear Rahul, We are so happy that you enjoyed your experience with "Jim" We appreciate the great review and look forward to working with you again soon. Team Morerooms

吉姆·帕克很棒

吉姆帕克太棒了!我遇到了问题,因为我预订的房间不可用,他打电话给我,免费升级了我,并给我回电以确认我拥有所需的所有文件。他很有耐心,很专业,而且非常乐于助人!

Morerooms 回复2024-10-25

Dear Amy, We are so happy that you enjoyed your experience with "Jim" We appreciate the great review and look forward to working with you again soon. Team Morerooms

可怕的经历

可怕的经历。在奥兰多的一家高级环球酒店购买了 2 晚“豪华”住宿。预先付款。到达酒店房间后,地毯上全是呕吐物,浴室窗帘上有血迹。管理层告诉我们要联系morerooms,因为他们是代理商。当房间完全无法居住时,他们提供 25% 的退款。 我永远不会再使用它们。他们每周回复一次客户询问,通常是在周六晚上通过纽约号码回复。避免 避免 避免

Morerooms 回复2024-10-16

Dear James, Greetings from Morerooms ! We deeply regret the disappointments you've experienced, and we want to sincerely apologize for any inconvenience caused. It was never our intention for such a situation to arise, and we take your feedback seriously. We have thoroughly investigated your concern and found that it has been addressed. The hotel provided you with a 25% refund of your booking amount as compensation for the inconvenience. Additionally, you utilized your stay, and the hotel confirmed that the second reservation was used without any reported issues. If you require any additional help, please do not hesitate to contact us at [email protected]. Team Morerooms

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