Myzone

Hi Westpark Fitness, Thank you so much for your kind feedback! We are really grateful for your continued support and are delighted to hear that our team has been able to provide quick and effective solutions for your business needs. It means a lot to us to support you, and we’re always here whenever you need us. Thanks again for being such a valued part of the Myzone community! 💙 - The Myzone Customer Care Team

Hi John, Thank you so much for your kind words! We are really grateful for your continued support and are thrilled to hear that you’ve had such positive experiences with our team, from heart rate support to ordering new straps. It’s fantastic to know everything has been spot on and helpful for you. Your recommendation truly means a lot to us! - The Myzone Customer Care Team

Hi Peter, Thank you so much for your kind words! We are really grateful for your feedback and so happy to hear you had a positive experience with our support team. Your recommendation means a lot to us, and we are always here whenever you need us 😊 - The Myzone Customer Care Team

Hi AJ, Thank you so much for your kind words! We are absolutely delighted to hear that you’ve had such a positive experience with our team. Providing fast, friendly, and helpful support is something we truly pride ourselves on, so it means a lot to know it’s made a difference. It’s also fantastic to hear that you’re loving Myzone and sharing the journey with your friends. There is nothing better than building a supportive community around effort and motivation! Thanks again for your support, it’s genuinely appreciated 💙 - The Myzone Customer Care Team

Hi V, Thank you so much for taking the time to leave us a review! We are glad you had a great experience with our customer service team. Thanks again for your support 💙 - The Myzone Customer Care Team

Hi Niki, Thank you so much for taking the time to share your experience! We really appreciate your patience while moving from MyBot to our support team, and we are so glad to hear you received a helpful and timely resolution. It means a lot to know our team was able to support you effectively. Your feedback truly motivates us to keep improving. 💙 - The Myzone Customer Care Team

Hi Darren, Thank you for taking the time to leave us a review. We are so glad that we could get your request resolved quickly! If you ever need anything else, we are more than happy to help! - The Myzone Customer Care Team.

Hi Ciara, Thank you so much for your kind feedback! 😊 We are really pleased to hear you found the experience professional, quick, and easy to deal with. Thanks again for taking the time to share your review and for being part of the Myzone community 💙 - The Myzone Customer Care Team

Hi Nina, Thank you so much for your review! 😊 We are really glad to hear the team could quickly identify and resolve the issue for you. That is exactly the experience we aim to deliver. Even better that everything was sorted and ready to go for your next workout! And we love that you love your Myzone (we know that feeling when you forget it! 😅). Thanks again for being part of the Myzone community 💙 - The Myzone Customer Care Team

Hi Helen, Thank you so much for your kind words! 🙌 We are thrilled to hear that Myzone is helping keep you motivated, and that you had such a positive experience with our support team. We’ll be sure to pass your feedback on to Abbie, she will be delighted to know she made such a great impression! It’s great to hear everything was resolved quickly and that you’re back on track. Thanks again for your recommendation and for being part of the Myzone community 💙 - The Myzone Customer Care Team

Hi AS, Thank you for your kind review. We are so glad our team we are able to assist you quickly and with kindness. We really appreciate you taking the time to leave us feedback. If you ever need anything else, our team are always happy to help 💙 - The Myzone Customer Care Team

Hi Julie, Thank you for taking the time to leave us feedback. We are so happy to see that our team have been very responsive and were able to resolve your issue. Our aim is to get you back on track as fast as we can, but with care. Thank you for your kind words. We appreciate your support! 💙 - The Myzone Customer Care Team

Hi Deb, Thank you so much for your kind words! We are really pleased to hear that our support team was able to help quickly and get you back on track. It’s fantastic to know that Myzone plays such an important role in keeping you motivated and supporting your health journey. We truly appreciate your feedback and your continued support! 💪 - The Myzone Customer Care Team

Hi Anne, We are really sorry to hear how frustrating this has been for you, especially after multiple replacements and ongoing issues during your workouts. We completely understand how disappointing it must be when your device isn’t performing reliably. We have asked our team to reach out to you again so we can take a closer look and work through some additional steps to get this resolved for you. Please keep an eye out for their email. They will be able to provide further support and help get things back on track. - The Myzone Customer Care Team

Hi Darren, Thank you for your kind feedback! We are so pleased to hear that Abigail was able to support you and resolve your issue promptly. We will be sure to pass along your appreciation to her. It will mean a lot! If you ever need anything else, we are always here to help. 💙 - The Myzone Customer Care Team

Hi Helen, Thank you so much for your kind words! We are delighted to hear that our team was able to resolve your issue quicker than expected. Providing timely support is something we always strive for. It’s fantastic to know that Myzone has been such a consistent part of your fitness journey over the past three years. Hearing that it helps keep you accountable and supports you in reaching your goals truly means a lot to us. We really appreciate your continued support. If you ever need anything, we are always here to help! 💙 - The Myzone Customer Care Team

Hi Savvas, Thank you for your kind review! We are glad that our team could help to resolve your problem. We appreciate you taking the time to provide us with feedback! - The Myzone Customer Care Team

Hi Michael, Thank you so much for taking the time to share your experience! We are really pleased to hear that your issue was resolved quickly and easily. That is exactly the kind of support we strive to provide at Myzone. If you ever need anything else, we are always here and happy to help. Thanks again for your kind words! 😊 - The Myzone Customer Care Team

Hi Steven, We are really sorry to read about your experience and completely understand how frustrating this must have been for you. That is certainly not the level of reliability or service we aim to provide, and we are sorry for the inconvenience caused by having to repeat troubleshooting steps. We truly appreciate the time and effort that you have already put into trying to resolve this, and we agree that you should not feel like you are doing the work yourself. Our goal is always to make things as smooth and straightforward as possible. Our team has reached out directly to offer further support and work closely with you to get everything back up and running properly. We are committed to finding a solution and restoring your confidence in your device. Thank you for your honest feedback. It really does help us improve. - The Myzone Customer Care Team

Hi Janene, Thank you for taking the time to share your feedback. We are truly sorry to hear about the experience that you have had with your Myzone device and the frustration it’s caused. Especially during a tough workout like Insanity where accurate tracking really matters. It’s understandably disappointing when the data doesn’t reflect the effort that you are putting in. We are also sorry that you did not receive a response after submitting feedback via our website. This unfortunately is not always the quickest route for support queries. In situations like this, contacting the Myzone Support Team directly allows us to troubleshoot much more efficiently and get you back on track sooner. That said, we have asked a member of our team to create a support ticket for you so we can properly investigate what is happening and help get your device working as it should. Our goal is to ensure you have a reliable experience and feel confident using your Myzone for every workout. Thank you again for bringing this to our attention. We appreciate the opportunity to make this right. - The Myzone Customer Care Team