Myzone

Hi Zoe, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that Abigail was able to resolve your issue quickly and provide the prompt support you needed. She truly cares about delivering the best possible experience, and your kind words will mean a lot to her. We greatly appreciate your feedback and are grateful to have you as part of the Myzone community. Thank you for choosing Myzone! - The Myzone Customer Care Team

Hi David, Thank you for sharing your experience with us. We completely understand how frustrating it must feel to be working harder than ever and not seeing the effort reflected in your Myzone results as you previously did. Our support team would be more than happy to help look into this with you and make sure your settings are optimised correctly for your current fitness and medication circumstances. If you could please reply to the separate email sent via Trustpilot with your contact details, I’ll arrange for one of our team members to reach out directly and help get this sorted for you as quickly as possible. - The Myzone Customer Care Team

Hi Paul, Thank you so much for your kind words! We are delighted to hear that Abigail provided you with first-class support and helped ensure you found the right accessory for your Myzone heart rate monitor. We will be sure to pass your feedback along to her. She will be thrilled to hear it. We truly appreciate your support and hope you continue to enjoy your Myzone experience! - The Myzone Customer Care Team

Hi Michael, Thank you so much for your thoughtful review and for continuing to be part of the Myzone community! We are so happy to hear that Myzone helps keep you motivated and encourages you to stay active. That is exactly what we love to hear. We also really appreciate you sharing your feedback around device longevity and loyalty rewards. Your suggestion about offering discounted replacements or reward-based device options for members consistently achieving their goals is great, and we will be sure to pass this along to the team. Hearing ideas directly from dedicated members like you is incredibly valuable to us. Thank you again for your support, feedback, and for being such a committed part of the Myzone family! - The Myzone Customer Care Team

Hi Tarkyn, We are so sorry to hear you have been having this experience. We completely understand how frustrating it is when your device was working great to begin with and is now having connection and charging issues. We’ve been able to locate your account and one of our team members will be reaching out to you shortly to help troubleshoot the issue and get you back up and running as soon as possible. Thank you for bringing this to our attention, and again, we sincerely apologise for the inconvenience caused. - The Myzone Customer Care Team

Hi Karen, Thank you so much for your wonderful review! We are thrilled to hear how much you love using Myzone and that it’s been comfortable, versatile, and reliable for all your activities. The fact that you loved it enough to buy one for your husband truly means a lot to us! We are also so happy to hear that you have had a great experience with our customer support team. Thank you again for being such a valued part of the Myzone community! - The Myzone Customer Care Team

Hi Anytime Fitness Poblenou, Thank you so much for your kind words! We are incredibly grateful for your support and are so happy to hear that you have always had such a positive experience with us. Knowing our team has been able to help and make your experience magnificent truly means a lot. Thanks again for taking the time to share your feedback! - The Myzone Customer Care Team

Hi Camilo, Thank you so much for your wonderful review! We are so pleased to hear that Abbie C was able to get everything sorted for you so quickly and make the setup process smooth and stress-free. We know how frustrating setup issues can be, so it’s fantastic to hear that you were linked to your location within just a couple of hours. We’ll be sure to pass your kind words on to Abbie. She will really appreciate it! Thank you again for taking the time to share your experience and for being part of the Myzone community. Have an amazing day and enjoy your workouts! 💙 - The Myzone Customer Care Team

Hi Neil, Thank you so much for your amazing review! We are absolutely delighted to hear that you’re back up and running with your Myzone belt again. A huge thank you as well for recognising Abbie’s support. She will be thrilled to hear your kind words. Our team always aims to provide fast, helpful support, so it’s fantastic to know your experience exceeded expectations. We really appreciate you taking the time to share your feedback, and we hope you continue to enjoy using Myzone back in the gym! 💙 - The Myzone Customer Care Team

Hi Nuno, Thank you so much for your incredible review and for being part of the Myzone community since 2018! We are truly grateful for your continued support and so happy to hear that you’ve consistently had such a positive experience with our product, service, and customer support team. Knowing that Myzone has helped keep you engaged and motivated over the years means the world to us. Your kind words and 5-star feedback genuinely make our day. Thank you again for taking the time to share your experience with us. We’re proud to have you as part of the Myzone family! 💙 - The Myzone Customer Care Team

Hi Tom, Thank you so much for your thoughtful review! We are delighted to hear how Myzone has helped keep you motivated, active, and enjoying new challenges each month. It’s fantastic that the coloured heart rate zones, status levels, and friendly competition on the gym display have all contributed to such a positive experience for you. We truly appreciate your kind words about both our product and customer service. Thank you for being part of the Myzone community and for sharing your journey with us! - The Myzone Customer Care Team

Hi GC, Thank you for your kind review! We are so pleased to hear you found the service speedy, straightforward, and helpful. We really appreciate you taking the time to share your experience with us! - The Myzone Customer Care Team

Hi Sarah, Thank you for your review! We really appreciate your kind words and are so pleased we could respond quickly. Fingers crossed everything is now working smoothly, but if you need anything else, we are always here to help! - The Myzone Customer Care Team

Hi Harish, Thank you for taking the time to share your feedback! We are so pleased to hear our support team was easy to reach and able to resolve your concern quickly and clearly. It means a lot to know the resolution was already in place and communicated well. We really appreciate your time and kind words! - The Myzone Customer Care Team

Hi Matt, Thank you for your review! We are so glad to hear you had a great experience with our customer service. We really appreciate you taking the time to share your feedback and your support means a lot to us! - The Myzone Customer Care Team

Hi Carolina, Thank you so much for your lovely review! We are so pleased to hear Abbie was able to help and provide such friendly, speedy support. I will be sure to pass along your kind words to her. Feedback like this means a lot. Thanks again for taking the time to share your experience! - The Myzone Customer Care Team

Hi Maria, Thank you so much for your kind review! We are so pleased to hear your issue was resolved quickly and efficiently. Providing fast, reliable support is something we care deeply about, so it’s wonderful to know that came through in your experience. We really appreciate your feedback and your support! - The Myzone Customer Care Team

Hi Glenn, Thank you so much for your kind words! We really appreciate your honest feedback and are glad to hear that our support team has been able to assist you quickly, even on weekends. It means a lot to hear that our team is making that experience smoother for you. Thanks again for your support. - The Myzone Customer Care Team

Hi Nicky, Thank you for taking the time to leave us a kind a review. We are so glad that our team could help you with a status freeze! We hope that your recovery goes well 💙 - The Myzone Customer Support Team

Hi Peggy, Thank you so much for this incredible review! We are absolutely thrilled to hear how Myzone has become such a powerful part of your journey over the past 72 months. What an amazing achievement, HOF superstar! 🙌 It’s truly inspiring to hear how you, your husband, and your friends keep each other motivated and accountable month after month. That sense of community and encouragement is exactly what Myzone is all about, and it’s fantastic to see it come to life in your experience. We love that your heart rate monitor has been a game changer for you, helping you push to new levels while also keeping you on track during busy days. Hearing that you can’t imagine exercising without it means the world to us. Thank you again for your continued support and for sharing your journey. It’s stories like yours that inspire us every day! 💙 - The Myzone Customer Care Team