Founded in 2013, Nihaojewelry is a professional online wholesale jewelry marketplace. Offering over 10M+ SKUs with no minimum order requirement and factory-direct pricing, it helps small businesses access diverse, stable inventory at lower turnover costs. To support this, we partner with 4,000+ factories and also operate our own factory dedicated to professional design and manufacturing.We empower diverse business models across all growth stages, from ambitious startups taking their first steps to established global enterprises. Our flexible solutions cater to street vendors, influencers, social sellers, e-commerce stores, dropshippers, boutiques, wholesalers, distributors, and independent designers.The company owns its own factory, focusing on design and production. It implements a two-step quality inspection process using high-quality materials, including 304 stainless steel, 925 sterling silver, and moissanite, as well as selected 316L stainless steel and alloy metals. Most products feature PVD plating technology, ensuring durability, water resistance, and long-lasting color. Through centralized procurement, Nihaojewelry provides highly competitive prices, with most items priced between $1 and $3. Over 10,000+ new SKUs are added daily across 1000+ categories, keeping up with trends on Instagram, TikTok, YouTube, Facebook, Pinterest, and other social media platforms, enabling faster sales growth and higher profits.Our professional account managers are available 7*24H and have served 1,000k+ clients across 100+ countries and regions, delivering over 20M+ orders. We are committed to making your jewelry business easier to start and faster to grow.
Reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall purchases and transactions. Customers frequently praise the remarkably affordable prices, beautiful designs, and the impressively wide variety of available items. People also highlight the outstanding quality of the jewelry, careful protective packaging, and consistently reliable delivery services.
However, some people mentioned frustrating issues with missing items from orders, damaged goods upon arrival, or unexpected delivery delays. A few reviewers additionally noted that certain clothing items ran small or that specific products tarnished quickly after use. Despite these specific drawbacks, the general sentiment remains overwhelmingly positive among buyers who plan to order again.
I love the glasses I purchased. Great quality. I always get compliments when I wear them.
But 2 pair of my earrings were not the same size as advertised on their site. The customer service rep. Told me it’s nothing wrong & “I’ll still wear them.” When, in all actuality, I love large earrings not small.
Just be cautious and make sure the display photo is how the product will look. Some items will be good while others will not be
Nihao Jewelry 回复2022-12-12
Hi dear, We are sorry about that , could you pls advise the order number for checking ?my whatsapp number is 86 19517932032,email : [email protected]
I had mistakes whit thé second order. They don't answer and resolve the trouble. Thé After sales doesn't work. I don't order anymore.
Nihao Jewelry 回复2022-10-24
Hi dear , we are sorry about that , could you pls advise the order number for checking , i will help you to solve it , pls send to my whatsapp +8619517932032 or my email [email protected]
Absolutely no way the good reviews are legit!! A terrible service, rude, products were terrible and they shouldn't be trading...
Nihao Jewelry 回复2022-11-10
Hi dear
We are sorry that our service did not satisfy you. I wonder where we're not doing well enough. Any problem, pls contact My whatsapp is +86 19517932032 or email [email protected]. I will help you to solve all problems!
Gave 3 stars because I'm not sure yet, I placed a large order over a week ago, but never received an e-mail receipt, I can't even track my order, please reply
Nihao Jewelry 回复2022-09-22
Hi dear
Sorry about this happened
When you place the order we sent a thanks email , if you need the receipt pls contact your advisor to get it .
Excellent option if you’re looking to start a small business or for yourself! 100% recommended.
4 stars because you have to choose wisely the type of jewelry or accessories. I recommend the stainless steel 👍🏼
Run as fast as you can from this company it is a absolutely shame! My 1st order ever placed was over a month ago $405 worth the product that took weeks to start moving! Then one day it all stop and my order was canceled! I have been trying to get a hold of customer service which is a complete and utter s*** show they keep telling me my adivior will get to me but I’m pretty sure there’s no such person! They just tell you that to keep you in limbo! Needless to say here we are a month later with no product and no money! I had to call my credit card company and reverse the fees so now I’m out of $405 and product for my small business! Since my credit card company has a hold on my money for 90 days! Thanks a ton Nihao!!!!!!SMDH!! So please don’t use this company they may have been good in the past but they will screw you over these days! Run as fast as you can people!!
Nihao Jewelry 回复2022-09-02
Hi
The order you submit the chargeback in your card , and your advisor negotiated with you to cancel the chargeback, and then we refunded you the money, but you didn't agree, we could only cancel the order, and then we agreed to the chargeback, if you haven't received the refund , please contact your credit card company to check it , thx .
Horrible! They sent hundreds of dollars with of products that look NOTHING like pictures! Will not help me get my money back! Told me I had to pay hundreds of dollars to ship product back! Do not do business with these people! Very unethical!
Nihao Jewelry 回复2022-08-29
Hi The order NHUS220805690351 you submit the ticket on our website and want a full refund of those bags ，but for those bags the qty you submit is 38 , 26 and 50 pcs , while you only update one pic of three product ，we need the all pics then can give you a compensation solution
Hair accessories lovely 😍 . Delivered earlier than expected. The cross body bags are lovely but the belt for the cross body are too short to be used as cross body
Hey but in all they are fantastic products. Will definitely order more for business. Earrings lovely just as I saw on the website. Thanks
I have wanted to order some items from their website my order Coast was £38 but after shipping was £75
How come that
I tried to talking with their customer service but no one want help me.
Nihao Jewelry 回复2022-08-22
Hi dear
The shipping depends on the weight or volume,also depends on which shipping way you choose , we have dhl , fedex, ups and so on. the first 0.5kg is 18 ~ 25usd, for the next 0.5kg it is 5~ 7usd. The more you buy the shipping fee will be more favorable
. When you checkout , you also can see the shipping cost to your country , if you want to know the cost before you ordered , below the link you can check it , and we listed all shipping way that available to your country https://www.nihaojewelry.com/shipping
We suggested that you can purchase items amount over 100 usd will find the shippng cost is cheap. Or order items over 21kg , the shipping cost is the most favorable
Absolute cheats. Nothing they say on the site corresponds with article received.
Nihao Jewelry 回复2022-08-08
Hi dear
Could you pls advise the order number for checking , we will help you to solve this problem , any questions , pls contact this what's app number +8619517932032
Nihao Jewelry The worst customer service I ever see on Internet. They do never reply the query and never help you out. I will give 0 star to customer help.
Nihao Jewelry 回复2022-07-25
Hi dear ,
we are sorry for the late reply , we have the time difference , and yesterday is Sunday , that we were in rest , any questions you can contact your advisor for help , we will reply you once we on duty will reply you right away , and your advisor contact you know , pls check your email and reply it , sorry again
Thought the site was too good to be true and was sceptical about ordering but glad I did. The customer service was great and the rep I communicated with was helpful and the products arrived faster than expected. The earrings I ordered are smaller than I expected and appear bigger on the models but are nice pieces, will be sure to pay attention to the measurements of the pieces next time around.
I recive two items broke and two not on my order not happy
Nihao Jewelry 回复2022-07-13
Hi dear , we are sorry about that but pls click the link and following the steps to submit the ticket in our website , this is the only channel can solve your problems,our colleague will reply u in 48 working hours. https://www.nihaojewelry.com/after-sales If the order status is shipped , pls click *confirm deliver
This my worst experience since I have been ordering stuff online. This is the worst company to order clothes. It will cost 3times the price you bought it to return it.
Never again. This is my first and last...
Nihao Jewelry 回复2022-06-29
Dear Mirette Castor
Could you pls avdise the order number for checking ? if you have any problem , please email her order number to [email protected] or add this WhatsApp +86 15381023751, our service manager will get involved in her case.
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