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家居与园艺

Ode à la Rose

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200 条评价

4.5200 条评价
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关于 Ode à la Rose

数据更新
网站
odealarose.com
分类
家居与园艺
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
95%(21/22 条)
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商家自述

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.

以上内容由商家自行提供,未经平台核实。

Ode à la Rose靠谱吗?

Ode à la Rose(odealarose.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于家居与园艺分类,口碑优秀。86% 的评价为 4 星及以上,8% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning flower arrangements, noting that products look exactly as pictured on the website and arrive remarkably fresh. People also deeply appreciate the prompt and reliable delivery service, alongside incredibly helpful features like receiving a preview photo of the actual arrangement before dispatch. Some reviewers were not happy with occasional delivery delays or situations where orders failed to arrive on the scheduled date. Additionally, a few customers noted receiving wilted flowers or specific arrangements that did not look as vibrant and robust as advertised online.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

花儿枯萎了,网站……

鲜花枯萎了,网站也变得混乱。它显示了一张蓝色花瓶中鲜花的照片(我选择这些花是因为蓝色花瓶),然后当我查看它提供“升级花瓶”并显示其他颜色选项时,我不想要其他颜色,所以我没有“升级”,认为它仍然是广告中的蓝色花瓶。这是向我母亲宣布我怀孕的消息,你完全破坏了我们激动人心的时刻。

Ode à la Rose 回复2026-08-03

Hi Jessica, We’re very sorry to hear that the flowers arrived wilted, especially for such an important announcement. A member of our team will reach out directly to address the flower quality. Regarding the vase, the product page states above the vase options that the vase shown in the product photo is not included and that a vase must be selected separately. The available vases are presented as optional add-ons rather than upgrades. We understand that this was not how you interpreted the page, and we’re sorry for the disappointment surrounding the delivery

我收到了一份慰问安排寄给了我的……

我向我最好的朋友寄了一份慰问品,但鲜花上没有我的名字。 于是他给几个朋友发短信询问谁给他送了花。 对他和我来说都非常尴尬。 他给我和他的几个朋友发短信,你给我送花了吗? 送货上没有名字。

Ode à la Rose 回复2026-07-27

Hi Dan, We’re sorry this situation caused confusion. We reviewed the order and confirmed that the card was printed exactly as the gift message was submitted at checkout. The message ended with “I love you!!!!” but did not include your name or a signature. Our gift-message page includes a reminder to sign the card. Since we cannot assume the identity of the sender or add a name that was not provided, the card was delivered exactly as entered. While we understand that the resulting confusion was uncomfortable, there was no omission during the preparation of the order.

花束到达的盒子似乎……

花束到达的盒子似乎太小,这导致鲜花看起来被弄脏了,事实确实如此。其中一些在抵达时显得枯萎或脆弱。我买了25枝的花束,但数了一下,只有21枝。总的来说,我对订单的质量和准确性感到失望。

Ode à la Rose 回复2026-07-27

We’re very sorry to hear this. The bouquet should not have arrived compressed, and a 25-stem arrangement should contain the full number of stems ordered. We understand why this was disappointing. Please contact our customer service team with your order details and photos so we can review what happened and make this right.

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