Olivenorma（olivenorma.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 387 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 34% 打了 1 星；商家回复了 82% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the beautiful craftsmanship, stating that the products match the lovely pictures and add a wonderful decorative touch to their homes. People also appreciate the extremely helpful support team, noting that representatives respond quickly, communicate clearly, and resolve any arising concerns quite efficiently. Some reviewers were not happy with long delivery times, noting that packages take many weeks to arrive and frequently ship from overseas locations. Others mentioned that certain items looked completely different from the online descriptions, appearing cheaply manufactured or failing to meet reasonable expectations.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Thank you! The quality of the gifts in our games are exceptional! And so well packaged!
Thank you so much for your kind words!! 😊 We’re thrilled to hear that you loved the gifts and packaging — we always try our best to make every detail special. 🎁✨ Your support truly means a lot to us. We hope you continue to enjoy everything, and we look forward to serving you again soon! 💖
Thank you so much for your feedback! 😊 We're really happy to hear that you loved the ring. Your support means a lot to us, and we hope you continue to enjoy it. We look forward to serving you again in the future! ✨
The items I purchased are more beautiful than I expected and I am very prod to wear them. They are stunning. Thank you so much.
Thank you so much for your lovely review! 😊 We’re truly happy to hear that the items are even more beautiful than you expected and that you’re proud to wear them. Your kind words mean a lot to us. Thank you for your support, and we hope you continue to enjoy them! ✨
My first order didn't arrive but they were quick to fix the situation and come up with a new solution. I received my new order and it is absolutely gorgeous. I will definitely be buying from them again.
Thank you so much for your kind review! 😊 We're thrilled to hear that our customer care team was able to resolve the issue promptly and that you’re happy with your order. It's great to know that you're loving your new items, and we truly appreciate your trust in us. We look forward to serving you again soon! 💖
I couldn’t find my order, which I was told had been delivered, and after I contacted Olivenorma, they provided a photograph so I could quickly locate it. The t-shirt is exactly as described and a good quality.
Thank you for your kind feedback! 😊 We’re glad we could help you locate your package and that you’re happy with the quality of the T-shirt. Your satisfaction means a lot to us. Thank you for your support, and we hope to serve you again in the future!
So the website says it takes about 2 weeks for the item to be delivered to your house. A month passed by so I decided to contact them. They treated me as if I were stupid and as if I was trying to scam them. In the beginning of my email i sent them paypal receipt as a proof i have paid and told me i havent received any invoice or order number from them which was weird already a month ago. so they were treating me really badly and after 3 days of emailing they apologised and said that the item i ordered a month ago just left their warehouse NOW. to which i responded that i only contacted them cause i wanted a refund not for the item to be sent now and then i told them it would be fair if they gave me some discount on it. obviously no answer… now i keep trying to get my refund. i do not want to support something that deserves to be shut down.
Thank you for your feedback. We’re very sorry to hear about your experience and the frustration this situation has caused. To help us properly review what happened, could you please provide your order number or any additional order details? In some cases, the email used for payment (for example through PayPal) may be different from the one used when placing the order, which can make it difficult for us to locate the order without more information. Once we have the correct details, we will gladly check the situation and assist you with a suitable solution as soon as possible. We appreciate your patience and look forward to resolving this for you.
It turned my finger green within days and I cant wear it
We’re very sorry to hear about this. To help us investigate and provide the best solution, could you please send us: A clear photo of the ring A photo showing the discoloration on your finger A photo of the SKU label or packaging (if available) Once we receive these, we’ll review the situation promptly and assist you with an appropriate solution.
The items I've gotten from you are well packaged and of good quality.
Thank you so much for your kind review! 😊 We’re really glad to hear that you’re happy with the packaging and quality of the items you received. Your support means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future! 💛
Terrible service. I ordered leaving plenty of time for the item to arrive, including the long shipping time and it still NEVER came in time. I still haven’t received my order and it’s been 25 days. I emailed and no one helped - the response was an apology but still no rush for my order to be sent.
Thank you for your feedback, and we sincerely apologize for the inconvenience caused. Due to the Chinese New Year holiday, our factory and warehouse were temporarily closed, which unfortunately affected the shipping schedule. As soon as operations resumed, we arranged for your order to be shipped as quickly as possible. After the package was sent, you contacted us requesting a cancellation. We replied that we could assist with cancelling and issuing a refund, but we did not receive a further response from you to proceed with the request. If you still need assistance, please feel free to contact us again. We will be more than happy to help resolve this for you. Thank you for your understanding.
It was good the order came n
Thank you so much for your lovely feedback! 😊 We’re so happy to hear that your order arrived even earlier than expected — that’s always the best surprise! 🎉 It means a lot to us that everything went smoothly and that you’re satisfied with your experience. We truly appreciate your support and hope to serve you again soon! 💛
the rings that I ordered were not the size I ordered
Thank you for your feedback. We’re very sorry to hear that the rings you received were not the size you ordered. We have sent you an email regarding this matter — could you please check your inbox (and spam folder just in case)? To help us verify the issue as quickly as possible, we kindly ask that you provide: A clear photo of the rings received A photo of the SKU label on the packaging Once we review the information, we will investigate immediately. Please do not worry — if the incorrect size was sent due to our error, we will take full responsibility and provide an appropriate solution. We truly appreciate your cooperation and look forward to resolving this for you as soon as possible.
I ordered a little crystal duck for my niece. On the website it said it came with a card with a thoughtful message and looked like a lovely item. It has just arrived, not a quick delivery. It was sellotaped in bubble wrap and in a jiffy bag, no sign of the card. It is not at all what as it is depicted on the website in my view. I wish I could post a picture to show everyone what I received. The latest update to this is that after liaising with the company I agreed to keep the product if they sent me the little card to go with it , which explained the qualities of the duck and the benefits it should hopefully give. They asked me to remove/amend my review. I agreed to await the cards arrival as I accept mistakes can be made. It is now the 5th of March and still no card. I have been asked to accept a 20% refund, which in order to save any further hassle I have accepted. I am told the delay is caused by the warehouse being closed for Chinese New Year. My niece's birthday has now passed! I thought it was worth sharing my experience. I try to be fair when putting a review on here so I will say that today I received a pretty little box with a card showing a lovely message. Whilst it is too late for my nieces birthday when I put it all together it will make a nice gift for someone.
Thank you for your detailed feedback, and we’re truly sorry for the inconvenience caused. We understand how disappointing it must have been, especially as this was intended as a gift for your niece’s birthday. The delay in sending the card was due to the Chinese New Year holiday, during which our warehouse was temporarily closed, and we sincerely apologize for the impact this had on your experience. We appreciate your patience and understanding in working with us on a solution, and we’re glad to hear that you have now received the box and card. Although it arrived later than expected, we hope it can still bring some joy as a gift. Your feedback is very important to us, and we will continue to improve both our product presentation and delivery experience. Thank you again for your understanding.
Beautiful miniature glass bird. Multicoloured so matches any decor. It's small, but exactly what I wanted to add a delicate touch to a bedside table
Thank you for your wonderful feedback! We’re delighted to hear that the miniature glass bird is exactly what you wanted and adds a delicate touch to your bedside table. Your satisfaction means a lot to us, and we truly appreciate your support.💖💖
They are so unhelpful ! Complete scam have been trying to get a refund for over two weeks and they have decided to ignore my emails. They only responded with an offer of 10% refund or 20% percent off for next order. Complete scam . Do not buy from them
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand your frustration regarding the refund process. To help us resolve this issue promptly, could you please provide your order number? Once we have your order details, we can review the situation and ensure that a proper refund or alternative solution is provided as quickly as possible. Your satisfaction is very important to us, and we are committed to making this right.
Placed 2 orders was slightly nervous on the quantity but both were received of extremely good quality well informed delivery details.
Thank you so much for your thoughtful feedback! We understand that placing an order for the first time can feel a little uncertain, so we’re especially happy to hear that both of your orders arrived with great quality and clear delivery updates. Your trust means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
The people really helped solve my issue and were so very kind. And really love the ring I received!
Thank you so much for your kind words! We’re delighted to hear that our team was able to help resolve your issue and that you love your ring. Your feedback truly means a lot to us, and we hope to serve you again soon!
First of all amazing customer service, very helpful and quick responses, very friendly. The delivery time was ok. I ordered a necklace and it's just like on the product pictures, I love it. One of the items I ordered was not available anymore and the customer service reached out to me and offered a refund or I could choose another product. I found something else instead and Im very very happy! Greeting from Germany, Martyna J.
Thank you so much for your wonderful feedback, Martyna! We’re delighted to hear that you love your necklace and that our customer service was able to assist you promptly and effectively. We’re also glad you found an alternative item you’re happy with. Your kind words mean a lot to us, and we look forward to serving you again in the future. Greetings from our team to you in Germany!
Someone stole my package that I had supposedly received on the 18th at my residence while I was at work. My customer service agent is going to replace my item for free.
Thank you for sharing your experience. We’re really sorry to hear about what happened to your package—situations like this can be very frustrating. We’re glad our customer service team was able to assist and arrange a free replacement for you. Your understanding means a lot to us, and we truly appreciate the opportunity to make things right. Please don’t hesitate to reach out if you need any further help—we’re always here to assist.
Items are not natural. Not worth the money i paid. Items shipped from China. This is from their website. Very misleading 'At Olivenorma Store, we manifest a future that holds a great acceptance of the energy that can give natural mending and a better life for every person in the world. Orgone energy is what we all need now and in the future. Olivenorma is a community erected to produce chargers and help original bents grow and enhance their demitasse-making chops. We offer a platform where they can show the world the beauty of the ancient art of agate chargers'
We’re sorry to hear that the items did not meet your expectations. Some of our products are made using natural stones, while others may include man-made or enhanced elements, which is noted in the product descriptions. The appearance and composition can also vary from piece to piece due to the nature of the materials and craftsmanship. We would be happy to review your specific order and the items you received to better understand your concerns. Please contact us directly with your order number and, if possible, photos of the items, so we can verify the details and assist you accordingly. We appreciate your feedback and the opportunity to clarify this matter.
Has been weeks and no delivery. No correspondence. Tried to track my order today and entire page has been removed from existence. Tried to email but of course to no avail. Im guessing at this point I just threw my money down the drain for a giant box of ABSOLUTELY NOTHING. Dont know where to report this or if it even matters. DO NOT ORDER FROM THIS COMPANY. IT IS A SCAM AND IT WILL TAKE YOUR MONEY WITHOUT EVER SENDING YOU ANYTHING AFGER MONTHS OF WAITING!
We’re truly sorry to hear about your frustration and understand how concerning it feels when an order appears delayed and tracking information is unclear. Please rest assured that we do not take situations like this lightly. In some cases, tracking pages may temporarily become unavailable while the carrier updates or transitions the shipment, which can understandably cause confusion. We would very much like to look into this for you and help resolve the issue as quickly as possible. Kindly contact us directly with your order number, and our support team will check the shipment status or assist with an appropriate solution. We appreciate your patience and the opportunity to clarify and assist further.
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The Essence Vault共 387 条符合条件的评价
