Oncloudwalk

Dear customer, First of all, we are so sorry for any inconvenience you have faced when using our products and we cannot bring you satisfaction the most in this case. We understand that this is affecting your mood, and highly appreciate your patience as we work to troubleshoot your case. As we have informed you in the email, we have done our best to assure your rights in this case and your problem is solved. Thank you so much for understanding May all the best be with you and your family.

Dear Kriti Gupta, Because your request is out of Policy and you cannot provide the requested proof to us, we are so sorry to inform you that we are not able to support you. Please reply to our email and let us a chance to compensate you, thanks.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Based on the events you describe, we did not meet the goal. At the moment, we won't be able to make this one work, but we will keep it in mind for future development plans for sure. To make up for the unexpected case, we would be grateful if you reconsider our offer for the discount code/ refund in the recent email. However, we also strive to give you a clear choice in this case. We have worked with our staff, and the best we can give you is 30% item's value refund. Please check your email and confirm so that we can support you better. Thank you!

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. We've tried to search but couldn't find any order associated with your name. Could you please give us some of the following information so we can track your order and give you further support? - Your order number ​which we sent you when you purchase successfully. - The exact email address that you used to place your order on our website - Invoice ID or transaction ID of your payment (which were sent in the Payment confirmation from Paypal or your bank) Thank you for your time and we look forward to hearing your response.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Based on the events you describe, we did not meet the goal. At the moment, we won't be able to make this one work, but we will keep it in mind for future development plans for sure. We hope that you can understand that we have tried our best to resolve your issue. We truly hope that you can understand the situation, continue supporting and sympathize with us. Again, we do apologize for any unsatisfied caused to you. May all the best be with you and your family.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. We've tried to search but couldn't find any order associated with your name. Could you please give us some of the following information so we can track your order and give you further support? - Your order number ​which we sent you when you purchase successfully. - The exact email address that you used to place your order on our website - Invoice ID or transaction ID of your payment (which were sent in the Payment confirmation from Paypal or your bank) Thank you for your time and we look forward to hearing your response.

Dear Sheri Demers, Because you refused to provide the requested proof and you also did not respond to our offer, we are so sorry to inform you that we cannot support you. Please check your email inbox and reply to us so that we can find out the best solution for both 2 parties, thanks.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. We've tried to search but couldn't find any order associated with your name. Could you please give us some of the following information so we can track your order and give you further support? - Your order number ​which we sent you when you purchase successfully. - The exact email address that you used to place your order on our website - Invoice ID or transaction ID of your payment (which were sent in the Payment confirmation from Paypal or your bank) Thank you for your time and we look forward to hearing your response.

Thank you for your recent purchase with the On Cloud Walk store and for taking the time to write a review on the trustpilot.com website. First of all, we sincerely apologize for all the inconvenience you have been experiencing while shopping at our store. Kindly inform you that we sent you the return information. However, we have not received your response. Please check your email and send us the answer so that we can give you further support. If you have further questions, feel free to contact us via our support email [email protected]. We appreciate your contacting us and look forward to serving you.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. We've tried to search but couldn't find any order associated with your name. Could you please give us some of the following information so we can track your order and give you further support? - Your order number ​which we sent you when you purchase successfully. - The exact email address that you used to place your order on our website - Invoice ID or transaction ID of your payment (which were sent in the Payment confirmation from Paypal or your bank) Thank you for your time and we look forward to hearing your response.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Based on the events you describe, we did not meet the goal. At the moment, we won't be able to make this one work, but we will keep it in mind for future development plans for sure. As per our conversation via email, you agreed to accept our solution gave you is to receive 25% item's value and you also have received this amount already. We do hope that you will continue to purchase at our OnCloudWalk store and we look forward to serving you in the future. Again, we do apologize for any unsatisfied caused to you. May all the best be with you and your family.

We sincerely apologize for the inconvenience that you have experienced in using our product and not satisfying your expectations. We also highly appreciate your taking the time to share your concerns. We've tried to search but couldn't find any order associated with your name. Could you please give us some of the following information so we can track your order and give you further support? - Your order number ​which we sent you when you purchase successfully. - The exact email address that you used to place your order on our website - Invoice ID or transaction ID of your payment (which were sent in the Payment confirmation from Paypal or your bank) Thank you for your time and we look forward to hearing your response.

Dear Diana Cortez-Torres, Because you refused to provide the requested proof and you also did not respond to our offer, we are so sorry to inform you that we cannot support you. Please check your email inbox and reply to us so that we can find out the best solution for both 2 parties, thanks.

Dear Sam Blibaum, Because you did not respond to our offer, we are so sorry to inform you that we cannot support you. Please check your email inbox and reply to us so that we can find out the best solution for both 2 parties, thanks.