At OUKU, we are not just a men's wear brand- We are friends to all men who cherish life and adventures. Our mission is simple: to design clothing that makes you feel confident, stylish, relaxed, and ready to take on the world. We prioritize quality over quantity, we hope to bring everyone high-quality fashion men's wear at an affordable price.
Reviewers had a great experience with this company. Customers consistently find the official website extremely user friendly, regularly noting that searching for items, browsing selections, and placing orders is a wonderfully simple and direct process. Many people genuinely appreciate the clear product descriptions and the fantastic variety of goods available on the digital platform.
Some reviewers were not happy with unexpected sizing issues, mentioning that clothes arrived far too big or that the measurements tables were confusing. A few customers also experienced frustrating technical difficulties during checkout or noted that delivered items did not completely match the online pictures.
I don't like that I have to register my personal information to BUY / Purchase something from your site. I did so only because this was a gift for another person, otherwise, I would not and you should allow customers to purchase without a registration.
I attempted to pay for my latest order using Afterpay pay-in-four as it was indicated that I could do although I was frozen out when I try to click on that link ... I then attempted to use the Paypal pay-in-four and although my credit card and the last 4 numbers were visible I was again stopped from using that facility ... being an aged pensioner I need to buy items using the pay-in-four facility so I am quite dissapointed that I was prevented from doing that in spite of the fact that I have a very good credit rating ... Regards
Bought dress size 12. Try to return it and was told size 12 was a custom size something I never heard of. Dress was $134 . Gave me a credit for half $67. Only way to use credit was to purchase another $134 of clothes and then they would apply the $67. That’s a total of $201.
Had several questions on the sizing. It was a little off. It would have been beneficial if there were more detail on fitting and customizing.
I tried customizing using my actual size measurements, however when looking at the product information, it noted sizes were actually larger than actual sizes in the charts based upon product measurements to ensure comfortability.
Do not buy anything from this store. They say they are for online shopping however the clock I bought arrived shattered. Despite 3 attempts I can't get their system to lodge a ticket to get any help.
My experience was disappointing on 2 fronts. I waited to report this but my perception has not changed.
Once ordered, it took a month to receive my items and the communications and ability to track the order by Ouku were weak. Secondly, the quality was much lower than expected from the on line images presented. One of the items had a logo which faded when I washed it (per items instructions). The material is not of the same quality of things I have ordered from reputable companies.
I would never order from Ouku again.
I should not even give a one star! Bought an expensive item (£235) What I did not match the photo. Could not return it as returns are automatically blocked. No way to flag this up to customer service . SCAM BE AWARE
I really like the pants. I have a black pair (XXL). Received a blue pair of pants (XXL), but they were smaller than black. I hope this new order of Black (XXL) & Blue (XXXL) will be the correct fit.
I purchased seat belt extensions. They were faulty and did not secure properly onto the original belt.
Every attempt I made to contact Ouku was fruitless. There should be a way to directly contact the company.
Order number: Number:2507291511182377