作为一个 20 多年的客户显然与如何对待客户无关。
十多年来，Pair 的平台基本上已经过时。该界面可能会令人困惑，而且看起来就像是 2006 年的，但它一直很实用，所以我一直坚持使用它们 - 直到现在。
I'm actively shopping for an alternative registrar because Pair can't be bothered to offer a lousy $20 refund for a problem caused by their own platform's confusing email notifications.
Pair Networks 回复2026-06-26
I am very sorry to hear about this experience and I understand your concerns regarding the UI, as we have been in the process of getting that up to date. I will certainly follow up with our Pair Domains team in regards to our email wording. Thank you for taking the time to let us know so that we can improve!
You handled it quickly, replied to me, and now it works. 我不知道是谁更改了什么（Gmail 与 Pair）突然导致电子邮件被阻止，但您的支持人员立即知道 - 并为我修复了它 - 谢谢
Pair Networks 回复2026-06-17
Google has indeed made a number of changes to the fundamental way that email works. Given that they are one of the largest email providers, the rest of the industry has been forced to adapt to this. I am glad that our team was on top of things and got it fixed up!
Thank you for taking the time to leave us this detailed feedback! The note about pricing will be evaluated to see what can be done. I am glad to hear the chatbot was helpful and remember you can always get in contact with a human via email 24/7 at: [email protected]
I am happy to hear that you were able to get everything working with your site! It is often surprising how a small change can turn into a whole project when it comes to the web. Thank you for taking the time to leave this feedback.
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