Pair Networks

Our team is always happy to make supported adjustments to the configuration and it's great to hear that it was quick and painless. Thank you for taking the time to leave us this feedback!

Both the renewal notice and install confirmation should have the domain name in the email subject line. I am very sorry if for some reason this was not the case and I'm glad to hear the site is back online and secure!

This is absolutely fantastic to hear and I am so glad that our system allowed you to get your Wordpress sites live on the web! I will pass this feedback along to the team and I thank you for taking the time to leave us this feedback.

PCI is definitely very strict and requires a laundry list of things to pass their tests. I am sorry that this caused a headache for you but it is great to hear that you were able to get it done in the end! I will make sure to pass along this feedback so that we can achieve this on the first try going forward.

We always have support 24/7 via email, even on weekends and holidays, so don't ever hesitate to reach out! Thank you for taking the time to leave us this feedback as well.

I am very sorry to hear about the frustration regarding your recent experience with our security team. I know that the malware is already stressful enough to deal with. I would love to discuss this matter with you to directly, if you have the time. Please reach out to us at [email protected] and mention this Trust Pilot review!

Spam has certainly been on the rise due to the use of AI to increase the magnitude and better disguise the emails. Our team is certainly aware and ready to combat this. I am glad they were able to get this cleaned up for you! Thank you for taking the time to let us know.

I hope that the information our team provided was able to help resolve this. If there are any issues at all, please don't hesitate to reach out again and our team will be happy to take a look!

Our security systems need to be quite strict, especially on the SSH service, as it gives you access to so many things. I am glad our team was able to quickly identify and correct this. If you think this might be occurring again in the future please reach out immediately!

I definitely hear your concerns as just about everything tech related has been feeling the effects of the AI bubble. Our team is always happy to take a look at your bill and see if there are ways to help save though! Please reach out at [email protected] and you can mention Trust Pilot to have the ticket escalated.

Thank you for taking the time to let us know and I will make sure to pass your kind words along to the team!

Thank you for very much for taking the time to let us know and I will make sure to pass this feedback along to our team!

It is always great to hear when the issue is solved both accurately and with speed. Thank you for taking the time to let us know and if anything else comes up, our team is always here to help!

That is always fantastic to hear! Thank you for taking the time to let us know.

We certainly understand the importance of being able to speak to a real person with complex matters like these. That's why our team remains entirely based on-site here in Pittsburgh! Thank you for taking the time to leave us this feedback.

These days it is as important as ever to keep your website secure and I am glad our team was able to provide information on this! Thank you for taking the time to leave us this feedback.

I am very sorry to hear that the support representative did not provide the proper instructions for this situation. It is fortunate that you were able to find the correct settings on your own. I will make sure to pass this feedback to management and I thank you for taking the time to let us know!

Thank you for taking the time to leave us this feedback and please let us know if there is anything we can do better next time!

We are very lucky to have Ivan as a member of our team and I am glad to hear that he was able to meet all expectations! Thank you for taking the time to let us know.

I am very sorry for the trouble this inconvenience may have caused and I am glad to hear that we were able to get things working again in the end! Thank you for taking the time to let us know so that we that we can improve on this in the future.