Pair Networks

Thank you very much for taking the time to let us know!

That is always fantastic to hear and if anything else comes up our team is here 24/7! Thank you for taking the time to leave us this feedback.

I am so glad to hear that you were able to the information you needed quickly! Our team is always here 24/7 and you can email them directly at [email protected] as well.

Thank you very much for taking the time to let us know and I'm glad to hear the problems are all fixed up. Our team is always available if anything else comes up!

Glad to hear that and thank you for taking the time to leave us this feedback! Let us know if there is any way we can improve next time.

It is great to hear that our team was able to help you determine this though I am sorry to hear that it could not be fully fixed. Thank you very much for taking the time to leave us this feedback!

I am very sorry for the trouble, I am not exactly sure which link you are referring to without context. I encourage you to reach out to our Support Team at [email protected] so that we can help get this resolved for you!

Always fantastic to hear! Thank you for taking the time to let us know.

I am very sorry to hear that there was only a half resolution as our team should have provided that information. I encourage you to reach back out to our team so that we can find the exact cause of this change! You can mention Trust Pilot in the inquiry to have this issue escalated and thank you for bringing this to our attention.

I am very sorry about the spam emails. Our system admins have implemented some changes to our filtering rule set and so far we have been seeing a huge reduction in spam mail. Please reach out to us immediately if you are still facing these issues, as we want to get this resolved!

I am so sorry that our team handled this DB upgrade so poorly and I will have to review this with management. While we do offer overnight upgrades for low traffic hours, it should not have been done without your confirmation. Thank you very much for bringing this to my attention and if there are any further issues please let us know!

Fantastic to hear! I will make sure to pass this feedback to Anthony and thank you for taking the time to let us know.

I am very sorry to hear about this incident and I will make sure to pass this feedback over to management. Our team should have provided information on the downtime or if there was a system notice posted, should have referenced that. Please reach out if you see any further issues with the site!

I am glad to hear that it ended up being any easy resolution in the end! I will pass this feedback over to Dominick and I thank you for taking the time to let us know.

I am very sorry to hear this wasn't explained fully in their reply. You can always ask for further explanations on specific things, like what an .htaccess file is, and our team will be happy to explain in detail! Thank you for taking the time to let us know about this as well.

Always glad to hear this! Thank you for taking the time to let us know.

Always glad to hear that! Thanks for taking the time to leave us this feedback.

We are so glad to hear that! We always have live agents 24/7 monitoring the [email protected] address and agents via phone 8Am-8PM Est.

Our team always likes to take precautions for things like software upgrades before doing the final changes. I am glad that this resulted in a smooth process and thank you for taking the time to let us know!

I want to sincerely apologize for both the issues with the migration and the high volume of spam mails. I will make sure to follow up with management in regards to the first issue. In regards to the spam, our admins deployed new rules to combat this. If you are still facing these issues please reach out, as we want to get this resolved for you!