Redbus

Madhukar Nunavath印度 · 写过 1 条评价 · 发表于 2019-11-14

Khurana travels office closed and now…

Khurana travels office closed and now on is there in office ....v were waited till 3:30 am ....operated behavior rudely with us ....finally v went through cab ......worst service .... Refund my money .... otherwise I vl file complaint again redbus and their rude behavior ...I have all the evidence and recorded phone conversations....no one informed about bus vl late by 5am

Red bus just an agent believes only in…

Red bus just an agent believes only in bus operator ,don't believes passengers, they try to fool passenger asking problems 2 to 3times at the end we can't do anything bus operator does not agrees , yes ma'am I am agreeing what your saying, I really apologize but madam I can't do anything madam, bus operator not agreeing. Wow they agree what we are saying. But they can't do anything. Then agents . Why you people cheating people sending resolving promise people resolve problems you all can't do it. Don't just say sorry if you dont mean that. Hi Myself and my family area regular travellers and we always prefer to book bus tickets through REDBUS. I got booking and money got deducted Rs.1957/_ but ticket did not got booked so please I want my refund . 2nd ,I Request you to kindly refer to my booking Ticket No TNC417388795 PNR :TS191108213128692453EMLY/430591/HYD TO MUMBAI 014 from Hyderabad To Mumbai through Citizen Travel. After multiple tries and with great difficulty I managed to get this booking through your REDBUS and during this process I did receive a call from CITIZEN TRAVELS asking me if I was facing difficulty booking the seat and that I could book directly through Citizen Travel qhicht I flatly refused. I got my booking confirmation through REDBUS .from this number 9866345051,. Then I called up the contact number given to confirm the exact location of pick up 09515285060 and was told that it's opp to Royal Enfield ShowRoom in Gachibowli. again I get a call and they to Confirm the pick up point a opp Enfield ShowRoom in Gachibowli and not as mentioned in the booking ticket. According ly I made myself available at the boarding point much before time. Then comes the small pickup bus from CITIZEN TRAVELS and take s the passengers to a different location to be transferred to another big bus this process I am aware of as we travel frequently from Hyderabad. When we reached the location I was shocked and surprised to find out that my bus (CITIZEN TRAVELS had already departed without me from other stop. when contacted the mobile number given They answer that they get many such calls to confirm the locations and cannot keep a track of passengers. Even after a lot of requests they refused to pick me or wait for me and I WAS LEFT STRANDED IN THE MIDDLE OF NIGHT IN THE STREETS OF HYDERABAD. Its the bkind gesture of the other bus operator who helped be get on another bus and get me a seat till MUMBAI and for which I had to again pay. Rs.1800/_ Need to understand if this is a sort of Racket run by clouts and treat passengers so badly. I am writing this to you with all concerns and expect a correct response else I would be forced to take action from my end. Accordingly on the Bus operator and all concerned involved in this types of so called created activities and of strandings Female in the middle of Night. I hope I ll get my money back which was Rs. 1415/_

Very bed staff behaviour on Sai Krishna…

Very bed staff behaviour on Sai Krishna bus(up-22AT-1457).Fare depending on customer...Patna to Purnea - Fare-450+..But Govt only 350 rupees only....... time also not perfect.. every day 9:00+Pm open....

Stop with Redbus guysss!!

Stop with Redbus guysss!!! stop!! Pathetic, terrible, awful customer service... Made an online payment & somehow they aren't able to place a book but yet still have the payment, BUT will refund within 5-7 business dayss...As a student, it's such a burden. I'm done

Very very worst Asian bus no safety for…

Very very worst Asian bus no safety for our things and passenger driver and helper act as a collector

I have book my ticket from jaipur to…

I have book my ticket from jaipur to delhi , amount deduct from paytm upi , transaction done from my side but ticket not booked and after provided transaction id they could not refund my amount and customer care not taking my call from my RMN and take other no. But after that they cut the call no response from the red bus side. till tym no refund and response from redbus side. Its a very poor service.

Redbud kaleshwari travel worst experience of this journey

I had booked ticket from Pune to Hyderabad travel's #Kaleshwari #Redbus on 24-10-2109 and the ticket cost of the bus was 1600 paid three times more than normal booking. When we are paying too much of amount why buses are not giving good services they not even provide a water bottle and bus came 2 hour late and even after coming late bus stops multiple time for each hour. As we have noticed that the bus which we were traveling that was something wrong with bus registration because he did not pass through the Karnataka check point he gone from inner routes and come out from the different location. After doing this all nonsense he has dropped many of the passenger outside the city by saying that bus will not go from hear. From where there won't be a proper transport to get #Redbus we need strong response against this service and we need the refund for this. #Redbus #kaleshwari worst services

Worst service.

Worst service.. No time punctuality.. No valu of passengers time... Don't book RR travels in life... Always late so many stops no time limit... Parcels are important than passengers. Extremely worst 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Hemandh .M.Thilakan印度 · 写过 1 条评价 · 发表于 2019-10-24

Worst experience ever !!!

Worst experience ever !!! Myself and 2 of my friends booked a ticket from Chennai to Coimbatore with A1 Arthi Transports with vehicle number: " PY05-A0285" Driver number: +918489934804 We were asked to wait @ opposite to GRT jewelry Tambaram and we were standing there at least 30 mins before bus arrival time. We even contacted the driver 4 times conveying this information and he confirmed bus in en route and he will call once they reach us. However, the call came after he crossed us and went almost 3 km's front and he said he will leave us if we don't come right then and now. We had to take an auto to reach the place driver said he was, however he left us without calling. Fortunately, the auto driver caught up with the bus and when we boarded the bus driver behaved with utmost rude manner. When we asked why he didn't call us and left without us, he stated abusing us, called derogatory terms and even threatened to beat us up. He asked us not to board the bus and tried to throw us out of the bus saying it is his bus and we should shut up and obey what he says. After almost 30 mins of debate and heated arguments, we finally boarded. Is this what hospitality is? Should this how a service minded sector should work? I'm posting this review here since there wasn't any provision to post a review in RED-BUS and when all these details where conveyed to RED-BUS customer service, no response was there from their end too. I have traveled a lot to all sorts of places in different transport modes, but this is the worst experience in my life because it traumatized me mentally and me and my friends where at the verge of being physically assaulted. P.S: For people who would are still panning to book this bus, please keep a good auto driver ready, if not you will never board this bus! As commented by REDBUS,i shared my experience through mail to the below mentioned email. I got a call and told them to let me know what action REDBUS has taken to avoid such scenario in future. They told me that they would come back, give them some time. Wait is still going on. Would update once REDBUS come back

Booked an Ac/Sleeper bus VRL TRAVELS…

Booked an Ac/Sleeper bus VRL TRAVELS via Redbus from Pune to Goa on 19/10/2019 couldn’t close a wink of my eyes because of bedbugs there. This is the kind of service they provide for long distance travel. Worst travel experience.

Anup Joshi印度 · 写过 1 条评价 · 发表于 2019-10-18

Third class redbus service

Had a bad day with the way driver has…

Had a bad day with the way driver has replied for our question on where he is as we have asked him to arrive at our place by 6AM, he was delayed by 2hours due to which our program got delayed too. To be frank, he was good during the travel but we didn't liked his behavior in the morning, Red Bus

Worst experience with red bus

‌This post is regarding pathetic and worst red bus service. They are not able to resolve the complaint but let customer suffer a lot with their worst customer care service and lame excuses.Booking is very easy with Red bus but if anything happened later they are not going to help you. ‌ Here is my bad experience with Red Bus ‌We booked 6 ticket through Red Bus from Goa to Pune Ticket No: TN8T53300256 on 14-08-2019,9:00 pm from Mapsa from kadamba travels . I received a call on 14-08-2019 , 6:53pm from kadamba travels +918322714670 that bus has been cancelled please raise refund request on red bus. Same time I called red bus and raised the refund complaint. After 20 days to raised a refund query but still no response from Red Bus in between I had called the red bus more than 14 times to check the status of my query. every time their excuse was we are not able to connect the travel company as they are government bus operator and We are going to escalate your query.. please wait for 48 hrs or 24hrs we call you back but never received a single call from them. Even I talked to their superior Mr Prashant and he told me to wait again for 24 hrs with a fake assurance to look into the matter personally and will inform me. As usual no call back. Rather on 11-09-2019 they closed the complaint that bus was not cancelled so we are not able to refund your money back. I decided to file FIR against Red bus before that i thought to try calling bus operator directly. ‌ Then I called the bus operator Kadamba travels phone no.directly and on very first attempt they received the call and told me to look into the matter. Kadamba travels called me back in just 10 mins and told me to send an email to Red Bus and we will refund you on that. I again called the Red bus thrice and their reply was same please wait for 48 hrs. Then I put direct mail to Red Bus support email I'd and describe that I have talked to bus operator and they ready to refund you just need to put email with my ticket PNR to bus operator. Finally I got my money back with the help of kadamba Travels. Red bus should be blocked with that type of service.. shame on red bus they ‌are not able to resolve opened 2 tickets waited 20 days but no result,with bus operator it get resolved in 10 min. Thanks to Kadamba travels.. I am not gonna book ticket with red bus anymore. Please stop booking with Redbus and book directly with operators. Red bus value your customers, you are nothing without them..

Unnecessary charges!!

Unnecessary charges!!! End up u paid extra for no reason!!! Pls buy throw the bus terminal official Wed...

Poor service even after booking female…

Poor service ,even after booking of female seat they always gave me seat with male... always tiered of its poor service

dipesh kamthe印度 · 写过 1 条评价 · 发表于 2019-09-21

I booked online tickets shivshahi bus…

I booked online tickets shivshahi bus from Kalyan to Alibhag. As per showing seat arrangement online，I booked front side of bus. But when caught bus actual seating arrangement is totally different. I got last seat of bus. I travelled with my parents and he suffered backbone issue. After final booking no one ready to adjust. This was very worst experience with red bus online booking. I very disappointed.

sesham dilip印度 · 写过 1 条评价 · 发表于 2019-09-20

It's really bad service booked ticket…

It's really bad service booked ticket Hyderabad to Chennai, with travel ticket agent he has booked ticket from redbus, due to some emergency informed to travel agent to cancel ticket he cancelled ticket and said amount will not refund and he said asked to contact to redbuds team bus Timmings was 9pm ticket was booked at 1pm cancelled by 3pm and spoke to redbuds team they said ticket got cancelled and they said 50 percent amount will refund, asked to contact after 3 days now they are saying that my booking details are not able to search.this is worst service cheating people

Vishakha Yadav印度 · 写过 1 条评价 · 发表于 2019-09-02

Worst experience ever

I booked my ticket through redbus on 16 august 2019 from Amravati to pune of journet date 18 August2019 but becauise of some confusion they send me the ticket of time 6.45 PM and bus operator had the booking in another bus so redbus operator tell me to book another ticket and they will refund my money in 48 hrs but now after so many days still i didnt get my money instead of that redbus operator not ready to give me any response they always tell me that i will get my money refunded in 48 hrs . Its a worst experience ever.

Great drop off and pickup service

Great drop off and pickup service. Conductor are great and really chill

Its a great pick up and drop off…

Its a great pick up and drop off service for the kids