很棒的客户服务。
非常有帮助。快速又简单。
Thank you for your feedback! We're pleased to hear you found the service helpful and the process quick and easy. We appreciate your support and look forward to assisting you again in the future.
我们创办 Refills 是因为我们经历过等待护理时间太长的感觉,并且看着我们所爱的人得不到现有的治疗,仅仅是因为系统太难联系到他们。所以我们构建了一些更简单的东西。 Refills 将您与您所在州的授权提供商联系起来,制定个性化的护理计划,然后使处方和续药变得易于管理,无需绕行,无需会员费,也不会产生意外费用。您在结账时看到的价格就是您支付的价格。当您需要我们时,我们实际上就在那里,我们的支持团队会拿起电话倾听,无论是简单的问题还是复杂的补充。已经是患者?我们很想听听您的经历。请在下面留下评论。
以上内容由商家自行提供,未经平台核实。Refills(refills.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 100 条用户评价,属于美丽与健康分类,口碑优秀。86% 的评价为 4 星及以上,8% 为 1 星;商家回复了 91% 的差评。数据最后更新于 2026-08-11。
非常有帮助。快速又简单。
Thank you for your feedback! We're pleased to hear you found the service helpful and the process quick and easy. We appreciate your support and look forward to assisting you again in the future.
我实际上能够与回答我问题的人交谈,并且没有被告知有人会给我回电话。我在 Refills.com 上启动该计划的整个过程让我感觉这些人确实认真对待医疗方面,他们不仅仅是拿走你的钱并运送一些东西。我的订单得到了处方医生的电话跟进。我觉得我正在与医疗专业人员打交道。
Thank you for your thoughtful review! We're delighted to hear that you felt supported throughout the process and that our team’s commitment to quality care and patient safety stood out. Providing professional, personalized medical guidance is at the heart of what we do, and we're grateful for your trust and confidence in Refills.com.
乔丹对改变我的计划非常有帮助。这是一次比预期更愉快的经历。如果再次需要任何帮助,我现在更有信心打电话了。
Thank you for your wonderful feedback! We're delighted to hear Jordan made the process of switching your plan so easy and pleasant. We're glad you feel confident reaching out for help in the future, and we'll be sure to pass on your kind words to Jordan.
Thank you for your feedback! We're delighted to hear you had a prompt and professional experience. We appreciate your support and look forward to assisting you again whenever you need us.
价格很棒。 支持人员的反应很好。 医生的反应非常慢。 在线处方详细信息与小瓶上的处方信息不符,因此可能会令人困惑。
Thank you for your feedback. We're glad to hear you're happy with our pricing and support team. We apologize for the delays you've experienced with physician responses and any confusion regarding your prescription information. Please reach out to [email protected] from our Patient Support team, and we'll do our best to assist and address your concerns.
在按照公司的提示切换到新门户后,我对缺乏支持感到非常沮丧。我所有的健康史、用药史和消息历史都消失了。我还在某些地方看到它说我的处方有效,但状态已取消。我没有取消它;我所做的就是注册他们的新门户。我已经发送了门户消息和电子邮件,要求确保我的年度计划仍然有效(预付费,而且我还有 9 个月的治疗时间!),并就如何推迟下一个季度发货(即将发生)寻求帮助。还没有回复。我知道切换到新门户服务的过程可能会出现问题,但我需要一些支持。
Thank you for sharing your experience, and we're sorry for the frustration caused during the portal transition. We recently changed our portal, and we understand that some customers may need additional support while getting familiar with the new system. Please reach out to [email protected] from our Patient Support team, and we'll do our best to assist. Someone will also be happy to contact you and walk you through the portal, review your account status, and help address your shipment and prescription concerns.
阿米莉亚·哈斯(Amelia Haas)非常出色,解答了我所有的疑虑,让我重新开始运行。对服务非常满意。
Thank you for your wonderful feedback! We're delighted to hear that Amelia was able to address all your concerns and get everything back up and running for you. We'll be sure to pass along your kind words. Thank you for choosing us!
非常友好而且不咄咄逼人。 回答了我的问题
Thank you for your feedback! We're so pleased to hear that you found our team friendly, helpful, and never pushy. We're glad we could answer your questions and provide a positive experience.
一定要打电话给 Refils,不要依赖他们的患者门户。给他们打电话让我找到了一位真正倾听并做了她必须做的事情的代表。谢谢你!!
Thank you for your feedback! We're delighted to hear that speaking with our team made a difference and that your concerns were resolved. We appreciate your patience during the process and are so glad we could provide the support you needed.
我很感谢这位年轻女士的帮助。她很乐于助人,很友善。 太感谢了
Thank you for your kind words! We're delighted to hear that you had such a positive experience. We'll be sure to share your feedback with our team.
到目前为止,这是我最喜欢购买 glp-1 的地方!他们太快了!!收到货的时间从来不会超过 4 天,而且质量始终是最好的!
Thank you for your amazing review! We're thrilled to hear that you've had such a great experience with our fast service and quality products. We truly appreciate your support and look forward to serving you again!
电话很快就被接听了,客服人员高效、礼貌地帮助我满足了我的需求。 补充装对我来说很好。 谢谢你!
Thank you for your kind feedback! We're delighted to hear that our team was able to assist you quickly, efficiently, and courteously. We truly appreciate your support and look forward to helping you again in the future!
Thank you for your review! We're glad to hear you had a good experience with our service. We appreciate your support and look forward to serving you again!
首先,她很容易理解,发音清晰,语速快。 她倾听了我所有的疑虑,简单地重申了它们,并以有效的方式回答了我的疑虑,使我对时间表和运输感到放心。
Thank you for your thoughtful feedback! We're so pleased to hear that our agent was easy to understand, listened carefully to your concerns, and helped put your mind at ease. We truly appreciate your support and look forward to assisting you again!
我正像很多人一样挣扎。 卢卡斯很容易交谈。他帮助我暂停了我的帐户并退还了我的最后一笔付款。 他动作很快而且富有同情心。 我害怕打电话,但他真的很有同理心,让我放心。 谢谢 Lucas & Refills.com。
Thank you for taking the time to share your Trustpilot review. We're pleased to hear that Lucas was able to assist you with empathy, compassion, and efficiency during a difficult time. We appreciate your feedback and thank you for choosing Refills.com.
她人很好。良好的客户服务。
Thank you for taking the time to share your Trustpilot review. We're glad to hear that you received friendly and helpful customer service. We appreciate your feedback and thank you for choosing Refills.com.
Ronald D 让这个过程变得更好了!耐心、知识渊博、有能力且愿意提供帮助。荣誉罗纳德
Thank you for taking the time to share your Trustpilot review. We're thrilled to hear that Ronald D made the process easier and provided patient, knowledgeable, and supportive assistance. We appreciate your feedback and thank you for choosing Refills.com.
他在处理我的问题时非常积极,而且比我在 refills.com 上处理过的其他人都更有帮助。
Thank you for taking the time to share your Trustpilot review. We're delighted to hear that our team member was able to provide positive, helpful support and effectively assist with your concern. Your feedback is greatly appreciated, and we will be sure to share your kind words with the team.
很棒的后续行动。回答了我所有的问题。快速运输。产品如所述。
Thank you for taking the time to share your Trustpilot review. We're delighted to hear that you had a positive experience with our follow-up, received answers to all your questions, and were satisfied with the shipping and product. We appreciate your feedback and thank you for choosing Refills.com.
服务很快,非常友好,愿意花时间回答问题
Thank you for your wonderful review! We're delighted to hear that you experienced quick service and friendly support. We always strive to take the time to answer our customers' questions, and we appreciate your feedback.
共 100 条符合条件的评价