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Refills

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关于 Refills

数据更新
网站
refills.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
100 条评价
差评回复率
91%(10/11 条)
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商家自述

我们创办 Refills 是因为我们经历过等待护理时间太长的感觉,并且看着我们所爱的人得不到现有的治疗,仅仅是因为系统太难联系到他们。所以我们构建了一些更简单的东西。 Refills 将您与您所在州的授权提供商联系起来,制定个性化的护理计划,然后使处方和续药变得易于管理,无需绕行,无需会员费,也不会产生意外费用。您在结账时看到的价格就是您支付的价格。当您需要我们时,我们实际上就在那里,我们的支持团队会拿起电话倾听,无论是简单的问题还是复杂的补充。已经是患者?我们很想听听您的经历。请在下面留下评论。

以上内容由商家自行提供,未经平台核实。

Refills靠谱吗?

Refills(refills.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 100 条用户评价,属于美丽与健康分类,口碑优秀。86% 的评价为 4 星及以上,8% 为 1 星;商家回复了 91% 的差评。数据最后更新于 2026-08-11。

用户怎么说

Refills.com 无法处理患者补充品

我一直在等待有关我的第一次补充的通知,但什么也没听到。我打了几次电话,5-10 分钟后,等待音乐停止,并要求我留下语音邮件,但没有人给我回电话。我尝试通过患者门户中的消息联系某人,但没有人回复。今天,我终于接通了一个人的电话,她说他们今天要开会讨论问题,因为他们正在更改他们的患者门户网站,而且他们的账单不起作用。在他们解决问题之前,他们无法补充我的处方。我只在 Refills.com 工作了一个月,但我有疑问,我需要寻找另一家提供商。我想我别无选择,只能再等一周而没有续杯。我只是担心注射间隔时间太长。

Refills 回复2026-08-05

Thank you for sharing your experience. We're sorry to hear about the difficulties you've encountered with your refill and communication. We'd like to help resolve this as quickly as possible. Please reach out to [email protected] with your account information, and we'll be happy to assist you with your refill and provide an update on your prescription status.

诺玛非常乐于助人,问题是……

诺玛非常乐于助人,问题得到了调查和解决。她的知识非常渊博。你们的客户服务很棒

Refills 回复2026-08-05

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that Norma was able to resolve your issue and provide the support you needed. We'll be sure to pass along your feedback to her. Thank you for recognizing our customer service team!

无需等待。真正的人类

无需等待。 与看起来像真人的人交谈。 理解我的担忧,回答我的问题,对我很有帮助。

Refills 回复2026-08-05

Thank you for your feedback! We're delighted to hear that you were able to connect with our team quickly and that your concerns were understood and addressed. We appreciate your support and are always here to help.

不可靠

我给博士发了信息,他却从来没有回复过我?六个月的治疗没有减轻任何体重,完全是浪费钱。终于有人回复了,不过是客服?好吧,不是医生,但他们说他们会把我换成替泽帕肽。好吧,价格上涨(当我从一开始就被锁定在一个特定价格时?) 好吧,我想我必须这样做,因为显然他们已经超载并且无法响应。令人沮丧。现在,我登录,因为我应该有另一批货物来,我得知有迁移???没有电子邮件。不在垃圾邮件中。发生了什么?我的健康岌岌可危,有人关心吗?

Refills 回复2026-08-06

Hi, thank you for sharing your experience. We’re very sorry to hear about the frustration you’ve faced with communication, your treatment progress, the medication change, and the platform migration. We understand how concerning this can feel, especially when it involves your health. This is not the experience we strive to provide. Please reach out [email protected] with your account details so we can review your case, address your concerns, and ensure you receive the assistance and follow-up you deserve.

摄入过程无痛

服用过程是无痛的,处方很快发送到药房,药物及时到达且包装完好。

Refills 回复2026-08-04

Thank you for sharing your experience! We're so glad to hear that the intake process was smooth, your prescription was sent promptly, and your medication arrived on time and well packaged. We appreciate your trust in Refills.com and look forward to continuing to support your healthcare needs.

代表非常乐于助人并且…

代表非常乐于助人且高效。当天就回复了我并确认了提议的解决方案。对收到的支持感到非常高兴!

Refills 回复2026-08-04

Thank you for your kind feedback! We're delighted to hear that our team was able to provide helpful, efficient support and resolve your inquiry so quickly. We truly appreciate your trust in Refills.com and are always here to help whenever you need us.

我收到了来自补充品的电子邮件

我收到了来自笔芯的电子邮件,但直到我在填写申请之前与某人交谈后才确定。然后我打电话询问更多信息。阿米莉亚回答了我所有的问题,让我对自己感到舒服和自信。她很好,让人感觉更好。我要去报名补充。

Refills 回复2026-08-04

Thank you for your kind review! We're so happy to hear that Amelia was able to answer your questions and help you feel comfortable and confident about getting started. Providing supportive, personalized guidance is very important to us, and we’re grateful for your trust. We look forward to being part of your healthcare journey!

很棒的客户服务

很棒的客户服务!该代表能够帮助我快速且没有任何问题地访问我的帐户。当我收集所有信息时,她很有耐心地等待着。

Refills 回复2026-08-04

Thank you for your kind review! We're delighted to hear that you received prompt assistance and were able to access your account quickly. We appreciate your feedback and are glad our representative could support you with patience and care.

优质的服务和简单​​的流程

我对补充装的体验非常好。客户服务团队在整个过程中反应迅速、友好且乐于助人。他们花时间回答我所有的问题,清楚地解释一切,并使治疗过程变得简单且无压力。总的来说,我对这项服务非常满意,并强烈推荐 Refills 给任何正在寻找可靠和支持性减肥计划的人。

Refills 回复2026-08-04

Thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience with our team and that we could make the process simple, clear, and stress-free. We truly appreciate your recommendation and support!

亚历克斯非常友善和乐于助人

亚历克斯非常友善和乐于助人。他倾听了我的担忧,让我觉得他真的想帮助我。我很高兴亚历克斯帮助我解决了我的问题。

Refills 回复2026-08-04

Thank you for your wonderful feedback! We're delighted to hear that Alex was kind, attentive, and supportive throughout your experience. We'll be sure to share your kind words with him.

很棒的客户服务

很棒的客户服务,伙计。 我忘记取消我的订阅,那位女士给我退款,当我准备好重新开始时,她给了我进一步订单的大折扣!产品准时到达且状况良好。与医生取得联系很容易,当我打电话给他们时,能够立即通过电话与真人交谈。我会向任何人推荐这家公司

Refills 回复2026-08-04

Thank you for your kind words! We're so pleased we could help and that you found our service friendly, accessible, and reliable. We look forward to welcoming you back in the future.

所有问题都会及时得到解答...

所有问题都得到及时答复。 沟通很好,过程也很轻松。

Refills 回复2026-08-03

Thank you for your kind feedback. We're delighted to hear that your questions were answered promptly and that you found the process easy and communication clear. We appreciate your support and look forward to assisting you again in the future.

良性互动

不确定与我交谈的人是人类还是人工智能,但无论怎样,他们都非常乐于助人、知识渊博、令人放心且令人愉快。如果可以的话,我每次都会选择这个人。

Refills 回复2026-08-03

Thank you for your wonderful feedback. We're delighted to hear that you found the support helpful, knowledgeable, reassuring, and pleasant. We truly appreciate your kind words and look forward to assisting you again in the future.

优质的客户服务

她很有耐心,解释每一个细节。优质的客户服务 谢谢米妮😊

Refills 回复2026-08-03

Thank you for your wonderful feedback. We're delighted to hear that Minnie provided patient, thorough support and explained everything clearly. We'll be sure to pass on your kind words. Thank you for choosing us!

非常令人愉快的女人,给了时间......

非常愉快的女士,给了我时间回答我的问题!

Refills 回复2026-08-03

Thank you for your kind feedback. We're delighted to hear that you had a positive experience and that all your questions were answered with care and attention. We'll be sure to share your lovely comments with the team.

很棒的客户服务

很棒的客户服务 - Hope Brown 非常乐于助人,很友善地帮助我解决订单问题!

Refills 回复2026-08-03

Thank you for your kind feedback. We're thrilled to hear that Hope Brown was able to assist you with your order and provide helpful, friendly service. We'll be sure to pass along your compliments to Hope. Thank you for choosing us!

良好的沟通和自信......

良好的沟通并自信地引导我完成整个过程

Refills 回复2026-08-03

Thank you for your kind feedback! We're delighted to hear that you found our communication clear and that we were able to guide you confidently through the process. We appreciate your support and look forward to assisting you again in the future.

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