Hi Ana,
We appreciate you bringing this to our attention! We aim to provide effective, joint-friendly workouts and we actually have low-impact options specifically designed to protect your joints and keep transitions easy.
Please email us at [email protected] and mention Ana for priority assistance so we can help guide you to the best routines for your needs!
Best regards,
Kimberly
Hi Sort,
We truly appreciate you highlighting your experience as a beginner with some background, and we hear you loud and clear regarding the pace. It can definitely be challenging to learn the details of a new movement while trying to keep up with the exercise at the same time. We want you to feel confident and steady as you build your routine.
Please remember that we are right here to offer further help and guidance as you get started and keep going. We are cheering you on every step of the way, and we know you are going to master these movements in no time!
Best regards,
Flor
Hi Tracy,
Thank you so much for sharing your incredible start with us! We are absolutely thrilled to hear that you are enjoying your first week on the program and finding everything so easy to use. It is wonderful that you are already making the most of the online support for your fasting and dietary needs, the straightforward recipes, and our meal planning tools. We designed this to give you absolutely everything you need for a healthy weight loss journey, including the exercise and movement guidance, so hearing that it fits your routine perfectly is fantastic.
We are right here to offer any further help you might need as you get fully started and going with these new habits. You are setting yourself up for amazing success, and we cannot wait to see you smash your goals on this journey to a new you!
Best regards,
Flor
Thank you for sharing your experience, Ann. We always aim for complete satisfaction, so we would love the opportunity to revisit this and ensure you feel fully supported.
Please reach out to us at [email protected] and mention Ana so we can fast-track your request and look into this further for you. We are here to help.
Warm regards,
Amelia
Hey Jean,
Thank you so much for taking the time to share your experience! We are incredibly happy to hear that our team was able to respond immediately and resolve your issue just as fast. Hearing that you had such a pleasant experience means the world to us, as we always aim to be a supportive and caring company for our members.
As you get back into the swing of things with the app, please remember that we are right here to help whenever you need us. Keep up the amazing momentum, and we look forward to supporting you every step of the way!
Best regards,
Flor
Hi Marloiram,
Thank you so much for sharing your inspiring journey with us! We are absolutely thrilled that you found the exact intensity you were looking for with our military workout, even if it did kick your butt a little. It is wonderful that you are exploring the variety we offer, from Pilates and yoga to Tai Chi, to support your goals. Dealing with hormonal changes and weight changes can be so challenging, and we deeply admire your dedication to reclaiming your strength and feeling like yourself again.
We are right here to cheer you on and assist you with anything you need as you get going with this new routine. You are off to an incredible start, and we cannot wait to see you drop those inches and smash your goals!
Best regards,
Flor
Thank you for bringing this to our attention, Sabah. To help clarify how billing works, your plan will renew unless you cancelled at least 24 hours before the scheduled date. Please note that removing the app from your device does not automatically pause or stop active subscriptions.
We want to ensure your account is correctly managed and look into this for you immediately. Please reach out to us directly at [email protected] and mention "Ana" in your email for a priority response. Our team is fully available to assist with your request and provide a swift resolution!
Best regards,
Amelia
Hi Colleen,
Thank you for sharing your thoughts with us. It is completely normal to wonder about the equipment when starting out, but those water bottles or weights are entirely optional. They are just handy household options to add extra resistance whenever you want to level up the challenge.
You are indeed in the right place for calisthenics. Those workouts are fully accessible right in your app, and we have also included some great complementary routines to keep your training varied and engaging.
We are right here to support you as you get started and keep moving forward. If you need any help navigating your plan or want to make sure you are getting the most out of your training, please do not hesitate to reach out. Our expert fitness coaches are always ready to assist and ensure you receive the most accurate and beneficial advice to reach your goals. You've got this, and we are excited to see you progress.
Best regards,
Flor
Hi L,
Thank you for sharing your experience with us. We are deeply committed to our members and always aim to deliver a truly tailored, personalized journey. For specific physical concerns like knee care, we have expert fitness coaches on hand who are always ready to help customize your movements so they work safely and comfortably for you.
Since you agreed to a partial refund, your access to the program remains active until the end of your current period, and we would love to continue assisting you in any way we can during this time. To ensure we address any remaining concerns to your satisfaction, please email us at [email protected] and mention Daisy for prior assistance. We are here and ready to help.
Best regards,
Flor
Hi Claudia,
Thank you so much for taking the time to update your review. We completely understand wanting everything to align perfectly with what you are looking for, and we truly appreciate you giving us the chance and trusting us to make things right.
We always aim for our customers' comfort and are committed to ensuring a positive experience, so we are glad our support team was able to step in and take care of you so quickly. While our program was not the exact fit for you, we wish you the absolute best on your fitness journey moving forward. Keep pushing toward your goals!
Best regards,
Flor
Hey M,
Thanks for sharing your first day! Getting into the groove does take a moment, so we appreciate your patience. We are glad you value the steady tempo, the calm environment, and that our exercises align with your PT work. We are here to support you as you get going. You are off to a great start, and we are excited to see your progress.
Best regards,
Flor
Hi Tanya,
Thank you for sharing your experience! We always aim to make every transition as easy and graceful as possible. Please know that you are always welcome back in the future if you ever decide to rejoin. We wish you the absolute best on your path ahead!
Warmly,
Kimberly
We hear you, and we want to get this sorted out for you right away!
To help clarify how our system works, the plan does automatically renew unless it is cancelled before the scheduled renewal date. That said, we want to make sure you are taken care of.
Please email us directly at [email protected] and mention "Ana" so we can fast-track your message. We will look into your account details immediately and find a solution for you.
Sincerely,
Amelia
Hi Alexander,
Thank you so much for the fantastic feedback! Our main goal is to design routines that maximize your time and deliver real results, so hearing that you are finding the workouts effective is incredibly rewarding.
We are so proud to be part of your fitness journey. Keep up the amazing work, and we're cheering you on every step of the way!
Best regards,
Kimberly
Hello!
Thank you so much for taking the time to share these excellent suggestions! Allowing users to play their preferred background music and providing an advance exercise summary to prep weights are fantastic ideas to elevate the experience.
We would love to share this directly with our product team. Could you please send a quick note to [email protected] and mention Ana in your message? We will make sure your feedback gets an immediate response and review.
Best regards,
Amelia
Hey Annette,
Thank you so much for the five stars! We are thrilled to hear that you would definitely recommend our program and found the app very easy to use. Watching your weight come down every day through fasting is so exciting, especially since you wanted to lose a few pounds for your daughter's wedding. Finding the right routine can be tough, and we are so glad this was the only thing that worked for you. We are right here to offer any further help or support you need along the way. Have a wonderful time celebrating!
Best regards,
Flor
Welcome to the community, Donna! We are so incredibly excited to welcome you aboard.
An amazing journey is officially underway, and we want you to know that our team is right here by your side, cheering you on through every milestone. We can't wait to see what you achieve. Let’s do this!
Best regards,
Kimberly
Welcome back to those muscles, Meissa! There is nothing quite like that post-workout soreness to remind you of how hard you're working. Here at Reverse Health, we aim to help you rediscover your strength and feel vibrant again, so hearing that you're already waking up those long-lost muscles is a huge win.
We are absolutely thrilled that you are loving the experience and finding the program amazing. Keep up the incredible work. We are right here with you!
Best regards,
Kimberly
This is such a heartwarming review, thank you Lin! We take great pride in our service, so being called a joy to work with by someone with your background is the ultimate compliment. We are so sorry that back pain and hernias are keeping you from using the program right now, but we completely support you putting your health first. Thank you for your trust in Reverse Health—we are always here if you ever need us in the future!
Warmly,
Kimberly
我在“Lasta”网站上购买了椅子瑜伽课程。 当我点击购买时 - Reverse Health 从我的卡中扣款。 我查看了该应用程序,看看它是否是我想要的,但它正在开始传统瑜伽。 我82岁了,无法在地板上站起来。 我不想要这个程序。 我将联系花旗银行了解收费事宜。
Reverse Health 回复2026-07-11
Hi Kay,
Thank you for bringing this to our attention. We want to clarify that you have reached Reverse Health, and we are not associated with Lasta in any way. However, we want to make sure this is fully cleared up for you, so we have already sent an email to your inbox to assist you with this directly.
If you happen to miss our email, please reach out to us at [email protected] and mention Ana for priority assistance so we can help resolve this matter to your satisfaction right away. We are here to help get this sorted out for you.
Best regards,
Flor