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健康与医疗

Rex MD

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190 条评价

4.8190 条评价
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关于 Rex MD

数据更新
网站
rexmd.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
190 条评价
差评回复率
100%(10/10 条)
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商家自述

Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.

以上内容由商家自行提供,未经平台核实。

Rex MD靠谱吗?

Rex MD(rexmd.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 190 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-09-02。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

客服代表表达清晰。

客服代表说话很清楚.. 倾听我的担忧.. 理解.. 反馈给我(共情).. 解释了发生了什么.. 在查看👀我的账户后.. 表示我已收到退款.. 很尊重人.. 问我是否还有其他问题.. 很棒

Rex MD 回复2026-05-19

很高兴听到我们的代表提供了如此清晰、体贴且有帮助的服务体验。非常感谢您的积极反馈! Rex MD

愉快的电话沟通,跟进……

愉快的电话回访。直截了当。不废话。Tim 说话很清楚。音量足够听清但不过大。直接了当,但不粗鲁。没有压力。没有浪费时间。

Rex MD 回复2026-05-14

很高兴听到您与我们有着如此积极且顺畅的体验。感谢您分享这些美言! Rex MD

Chris 和 Rex MD 帮我解决了问题!我打电话给 Rex MD 客服,这次…

早上好,今天早上致电 Rex MD 客服,非常荣幸地与 Chris 交谈。我急需取消大约两天前通过患者门户网站在线下的处方药续订订单。Chris 非常冷静、理解且专业,立刻安抚了我的担忧。他立即取消了我的续订订阅,并保证我不会被收费,还解释说当我准备好恢复用药时,会很简单,我只需要再打电话进来就行。这是我人生中最糟糕的一周,这次互动让我希望我的本周能好转。非常感谢 Rex MD 和 Chris。我对你们给予最高评价,希望你们继续保持最好的体验。

Rex MD 回复2026-05-14

很高兴听到我们的团队在艰难的一周里能为您提供如此积极且令人安心的体验。我们真心感谢您的美言,也很高兴能帮到您。感谢您的精彩反馈! Rex MD

Devonte 非常热心,还额外……

Devonte非常热心,为我解决的问题付出了超出预期的努力。我一直很欣赏这种顶级的客户服务!

Rex MD 回复2026-05-13

很高兴听到您获得了优质的客户服务!感谢您抽出时间分享反馈;我们的团队成员能够有效帮助您,这太好了。 Rex MD

Kim 非常有帮助,提供了很多有用的信息……

Kim今天帮我处理补药和HSA/FSA文件相关的问题,非常热心且信息详尽。

Rex MD 回复2026-05-13

很高兴听到我们的团队成员在协助您时既有帮助又提供了有用的信息。感谢您抽出时间留下这么棒的反馈! Rex MD

Moya 回答所有…的问题做得很好

Moya did a great job answering all of my questions and addressing my concerns immediately. She was fast and efficient. She is a great example of what “great Customerservice” actually is.

Rex MD 回复2026-05-13

很高兴听到您的问题得到了解答,您的担忧也得到了及时处理!感谢您抽出时间分享反馈;我们的团队成员能够满足您的需求,真是太棒了。 Rex MD

Moya 很棒

Moya很棒。她说会取消后续所有处方。我根本不知道我的订单是重复订购的。因此,我以后不会再从REX MD下单了。唯一想说的是,我希望她能发邮件确认取消。我不确定是否是自动发送的,但我希望她能提前告诉我一声,说我会收到确认邮件。不过她确实很热心。

Rex MD 回复2026-05-13

感谢您的反馈。很高兴代表在取消您的处方方面提供了帮助。对于反复出现的订单误解以及未提及取消确认一事,我们深表歉意。我们将改进此问题以提升服务。 Rex MD

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