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健康与医疗

Rex MD

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190 条评价

4.8190 条评价
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关于 Rex MD

数据更新
网站
rexmd.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
190 条评价
差评回复率
100%(10/10 条)
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商家自述

Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.

以上内容由商家自行提供,未经平台核实。

Rex MD靠谱吗?

Rex MD(rexmd.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 190 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-09-02。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Lou Martinez是Rex的巨大财富……

Lou Martinez 是 Rex MD 的巨大财富!我新信用卡一直用不了,各种问题。地址错了(我们搬家了),收货地址也错了,等等。Lou 超级耐心、友善又乐于助人!!她帮我纠正了一切,真是帮了大忙!还有,我收到一张发票显示 $201.60,但对话中说的金额高得多。我把收到的发票照片发给她,她甚至把那个也解决了!我能说什么呢?!我从来没遇到过这么乐于助人又耐心的人!谢谢您,Lou 女士!!!

Rex MD 回复2026-05-04

很高兴听到您有这么好的体验!感谢您对我们账单和账户更新方面的帮助给予肯定。得知一切处理得高效又妥当,我们非常欣慰。感谢您的反馈! Rex MD

网站有点卡顿,但客服代表太棒了!

网站有点难用。最近两次续药都得打电话给你们客服来修账单问题。两次你们的客服代表都绝对一流。最后一次是 Moya。两次你们的人都知道该怎么做,而且很快解决了。非常好,非常专业!!!

Rex MD 回复2026-05-01

感谢您的反馈。很高兴我们的团队,尤其是Moya,高效地解决了您的账单问题。对于网站操作不便给您带来的困扰,我们深表歉意。我们将努力改善网站体验。感谢您的耐心! Rex MD

我从未见过如此高质量的客服……

我很多很多年没见过 Kim 这样质量的客服了。我 1980 年在电话公司做过客服代表,他们有个六个月的客服培训课程。Kim 的知识、态度和性格都让人相处愉快。Kim 真的是你们公司的财富。

Rex MD 回复2026-04-30

很高兴听到您有这么积极的体验。得知您对我们的服务感到满意,我们非常高兴。感谢您认可我们团队成员的价值和专业能力。感谢您的反馈! Rex MD

Tim 回答得非常出色

Tim 很棒,回答了我所有问题,非常有礼貌,非常专业。我们遇到的问题得到了解决,甚至还订购了 10 片更多。Tim 做得很好。

Rex MD 回复2026-04-28

很高兴听到您的体验很棒,所有问题都得到了专业且礼貌的解答。感谢您分享问题已解决的消息,也感谢您再次下单。 Rex MD

Rex MD 的客户服务很差

Rex MD 客服很差。他们不善于清楚说明患者需要做什么。我在需要前一周申请续 glp1 药物,他们让我填一份问卷,我以前从没填过。然后他们等着下单给药房。现在我已经漏了 2 次药,他们还告诉不了我什么时候发货。

Rex MD 回复2026-04-28

很抱歉您收到的服务未达到您的期望,尤其是在药物续订流程方面。我们将回顾您的体验以改进我们的沟通和处方处理。感谢您告知我们此事。 Rex MD

我打电话来续杯,还问了其他事……

我打电话续药,一切都批准了。还回答了所有问题。提交了付款信息,然后收到一封邮件说我取消了所有订单?我为什么要给你付款信息然后又取消订单?客服说需要 5 到 7 天,但他们却取消了订单?

Rex MD 回复2026-04-29

感谢您告知我们此事。很抱歉听到您的续订订单在付款后被取消。我们将调查原因并努力防止此类情况再次发生。 Rex MD

谢谢Devonte,你真是…

谢谢你 Devonte,你是一位优秀的代表。感谢你回答我的所有问题和顾虑,还提供了我需要了解的信息。和你通话很愉快。祝你一周愉快。

Rex MD 回复2026-04-27

很高兴听到您有这么积极的体验!感谢您认可我们所提供的支持,我们很感激您的反馈。祝您有美好的一周! Rex MD

服务超棒。

不幸的是,我的处方药效果没有我预期的那么好。我打电话取消并开始寻找另一种处方药。DeVonte 非常出色、友好、专业且乐于助人。一次很棒的体验!我会继续在这家公司寻求另一种处方药。

Rex MD 回复2026-04-28

感谢您的反馈,也很感激您分享您的经历。很抱歉您的处方没有效果。我们很高兴团队成员在取消过程中提供了帮助。我们期待为您开具新处方。 Rex MD

DEVONTE是客户代表…

DEVONTE 是我今天联系的客服代表。他非常乐于助人,对我的情况也很关注。他提供了几个选项供我考虑。DEVONTE 让 Rex MD 今天看起来很棒。谢谢 DEVONTE。

Rex MD 回复2026-04-24

感谢您抽出时间分享反馈。很高兴听到我们的客服代表对您很有帮助,关注您的需求并提供了可供考虑的选项。感谢您认可我们团队的努力! Rex MD

DEVONTE很棒

DEVONTE太棒了,让我感觉很舒服,帮我拿到了超划算的价格,没有任何麻烦,也不用走什么繁琐流程 就回答了一些简单的问题,搞定 简单 谢谢 DEVONTE

Rex MD 回复2026-04-23

很高兴听到您有这么好的体验!得知您感到舒适自在,并且顺利获得了超值的优惠,真是太棒了。感谢您的反馈! Rex MD

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