艾萨克很出色
艾萨克在一个令人困惑的过程中知识渊博,乐于助人。太感谢了!
你好, 感谢您的精彩点评! 我们很高兴听到艾萨克能够帮助指导您完成整个过程并提供您所需的知识和支持。我们一定会与他分享您的好话,并认可他出色的客户服务。 感谢您选择 RushMyPassport 并花时间分享您的体验!
RushMyPassport 是领先的美国护照加急服务。我们已帮助数万名美国公民在短短 24 小时内收到护照。
以上内容由商家自行提供,未经平台核实。Rush My Passport(rushmypassport.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑良好。80% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。
对 607 条评论进行评估后,大多数评论者对他们的整体体验感到满意。消费者普遍赞赏非常乐于助人的工作人员,他们在整个护照申请过程中提供清晰、逐步的指导。人们还喜欢非常顺利的流程和及时的交付,以及沿途非常有用的状态更新。 然而,一些评论者对意外出现问题时难以获得支持以及无益的客户服务互动感到不满意。其他一些人也认为加急服务太贵了,与标准方法相比,最终并没有加快他们的申请速度。此外,一些客户还经历了令人沮丧的延误,并收到了有关其发货的不正确信息。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。艾萨克在一个令人困惑的过程中知识渊博,乐于助人。太感谢了!
你好, 感谢您的精彩点评! 我们很高兴听到艾萨克能够帮助指导您完成整个过程并提供您所需的知识和支持。我们一定会与他分享您的好话,并认可他出色的客户服务。 感谢您选择 RushMyPassport 并花时间分享您的体验!
我打电话取消了额外护照的订单。克劳迪娅非常乐于助人,帮助我取消了订单,并解释了我需要采取的后续步骤,以确保我获得退款。她重述了我们在通话结束时讨论的内容,以确保一切都清楚。
你好, 感谢您的好评! 我们很高兴听到克劳迪娅能够协助您处理取消请求并清楚地解释后续步骤。提供有用、彻底和专业的服务对我们来说非常重要,我们很高兴她使流程变得清晰且易于理解。 我们一定会与克劳迪娅分享您的反馈,并认可她出色的客户服务。感谢您抽出宝贵时间分享您的经验! ⭐⭐⭐⭐⭐
我不熟悉护照流程,因此分步指导非常有帮助。沟通是一致的,整体体验感觉流畅且组织良好。我会向任何在护照文书工作方面寻求额外帮助的人推荐此类服务。
你好布鲁克, 感谢您的好评! 我们很高兴听到我们的分步指导和一致的沟通帮助使护照流程变得更容易、更有组织。在整个申请过程中提供额外的支持和帮助正是我们努力做的事情。 感谢您选择 RushMyPassport 并分享您的体验。安全出行!
有了清晰的分步指导,护照申请过程就不再那么令人难以承受。整个过程中的更新很有帮助,我总是知道接下来会发生什么。总的来说,这是一次顺利且有组织的体验。
你好, 感谢您的好评! 我们很高兴听到我们的分步指导有助于让护照流程不再那么令人难以承受。很高兴知道这些更新让您随时了解情况,并且您对整个过程中的预期充满信心。 感谢您选择 RushMyPassport。我们感谢您的反馈并祝您旅途安全!
我在国际旅行之前需要帮助获取护照,这个过程比我预期的要容易得多。一步一步的指导很清晰,客户支持及时回答了我的问题,我在整个过程中都感到知情。一切都按计划进行,我很高兴在压力很大的时候得到额外的支持。
Thank you for your wonderful review! We're delighted to hear that the process was easier than expected and that our step-by-step guidance and customer support helped make your experience smooth and stress-free. It's great to know you felt informed throughout the process and that everything stayed on schedule. Thank you for choosing RushMyPassport. We appreciate your feedback and wish you safe travels! ✈️🌎
该服务很容易遵循,并且说明使护照申请过程不再那么混乱。我很欣赏定期更新和积极响应的客户支持。总体而言,这次体验感觉井井有条且简单明了。
你好, 感谢您的精彩点评! 我们很高兴得知您发现该流程易于遵循,并且我们的说明、更新和客户支持帮助使护照申请流程变得清晰和有条理。 感谢您选择 RushMyPassport。我们感谢您的反馈并祝您旅途安全!
嗯,我还在这个过程中;但我为 1-2 次加急服务支付了 700 美元,现在收到了来自国务院的关于我的申请的电子邮件更新,我申请了 2-3 周的加急服务! 有人可以解释一下吗???我已经预订了航班 另外,他们周末不会回复你……甚至连聊天也没有……。 到目前为止,我将因零反馈而失去航班……我将继续发布信息并更新您的信息 到目前为止仍然没有任何帮助或反馈,显然他们没有参与运回......我仍在等待,充满挫败感...... - 7 月 14 日更新:我自己去办了护照 - 我损失了 700 美元,但没有得到任何退款,连 50% 都没有>
Thank you for sharing your concerns. We understand how stressful this situation must be, especially with upcoming travel plans and questions regarding your application status. We sincerely apologize for any confusion surrounding the processing timeline and for the difficulty you've experienced obtaining assistance. Your concerns are important to us, and we would like the opportunity to review your case in detail. An agent will be reaching out to assist, provide clarification, and address the issues you have raised. Thank you for bringing this matter to our attention. We appreciate the opportunity to assist and review your concerns further.
我使用 RushMyPassport 更新护照的经历很顺利。说明很明确,客户支持及时回答了我的问题,我很欣赏整个过程中的更新。一切都按预期完成,如果我需要加急护照协助,我会考虑再次使用该服务。
Hello, Thank you for your review! We're glad to hear your passport renewal process went smoothly and that our instructions, updates, and customer support were helpful along the way. Thank you for choosing RushMyPassport. We appreciate your feedback and wish you safe travels! ✈️🌎
这个过程从开始到结束都很简单。该网站清楚地解释了我需要什么文件,并且状态更新让我在处理申请时安心无忧。当我有问题时,客户服务响应迅速,一切都在预期的时间内完成。如果我需要加急护照协助,我会再次使用该服务。
Hello, Thank you for your wonderful review! We're delighted to hear that your experience was straightforward from start to finish. It's great to know that the website clearly outlined the required documents, the status updates provided peace of mind, and our customer support team was able to assist when needed. Safe travels! ✈️🌎
我即将进行国际旅行,需要比预期更早的护照。 RushMyPassport 通过准确解释我需要哪些文件、在提交前审查我的申请以及在整个过程中随时向我通报最新情况,使整个过程变得更加容易。他们的指导帮助我避免了错误,我在旅行时及时收到了护照。我很欣赏客户支持团队在我遇到问题时的快速反应。
Hello, Thank you for your thoughtful review! We're delighted to hear that our team was able to help make the process easier during your upcoming international travel plans. It's great to know that the application guidance, document review, and status updates helped you feel confident throughout the process and avoid potential delays. Thank you for choosing RushMyPassport and for taking the time to share your experience. We truly appreciate your feedback and wish you safe travels! ✈️🌎
我对护照办理过程感到紧张,因为我的行程很紧,但一切从一开始就解释得很清楚。该指导使我能够轻松正确地完成文书工作,并且我很感谢整个过程中的及时更新。总的来说,这是一次顺利且无压力的体验。
Thank you for your wonderful review! We're delighted to hear that the process was clearly explained and that our guidance helped make completing your paperwork easy and stress-free. We understand how important it is to stay informed when traveling on a tight schedule, and we're glad the updates provided peace of mind throughout the process. Thank you for choosing RushMyPassport and for taking the time to share your experience. We truly appreciate your feedback and wish you safe travels!
我开始处理我的护照,但下一步该做什么的指示非常不清楚,我不得不多次返回系统才弄清楚我必须去联邦快递地点获取一张价值 16 美元的护照照片,并且在 7 月 22 日仍然没有收到明确的指示,第二天就没有收到他们的回复。他们打电话给我,不得不加快我的服务速度。实际上不是 7 到 9 个工作日,而是 14 个工作日。我希望他们将服务更新为此处申请的正确日期金额,并退还 180 美元的升级费用,以便在我离开时获得护照
Hello, Thank you for sharing your experience. We are sorry to hear that the instructions were unclear and that the process was more difficult than expected. We understand how frustrating it can be to navigate time-sensitive travel requirements, especially when there is confusion regarding next steps and processing timelines. We appreciate your feedback regarding the application instructions, communication, and service expectations. Your concerns are important to us, and we would like the opportunity to review your case in greater detail. A member of our team will be reaching out to assist and review the concerns you have raised. Thank you for bringing this matter to our attention. We value your feedback and the opportunity to improve our customer experience.
我在 RushMyPassport 上获得了非常积极的体验。我很担心能否及时拿到即将到来的旅行的护照,但这个过程很容易遵循,而且更新让我随时了解每一步。一切都如期而至,服务也让我安心不少。
Hello, Thank you for your kind review! We're delighted to hear that you had a positive experience with RushMyPassport. We understand how important it is to receive your passport in time for travel, and we're glad the process was easy to follow and that our updates helped keep you informed throughout. It's wonderful to know everything arrived on schedule and that our service provided you with peace of mind. Thank you for choosing RushMyPassport, and we wish you safe and enjoyable travels! ✈️🌎
请不要使用此服务。他们的时间不准确,方向也不稳定,当你打电话给客户服务时,人们很急躁,也没有提供任何帮助。当我提到7-9天时,他告诉我他可以帮助我“数”天。当我们这样做时,我说 9 天就是 Xm,然后他又说 3 天用于运输或类似的事情。 我正在寻找律师。他们虚假宣传该服务。我一生中从未写过一颗星……如果可以的话,这将是一颗负星。期待已久的哥斯达黎加之旅并没有实现,数千美元也被浪费了。
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how upsetting it must be to face delays and communication issues while preparing for an important trip. We recognize the disappointment of missing long-awaited travel plans and regret the frustration this situation has caused. Providing clear information and professional customer service is important to us, and we apologize if your experience fell short of those expectations. We take your concerns seriously and would appreciate the opportunity to review your case further. A member of our team will be reaching out to assist and look into the concerns you have raised. Thank you for bringing this matter to our attention.
Thank you for your review! We're glad to hear that you found our service reliable. Providing dependable support and guidance throughout the passport process is our goal, and we appreciate you taking the time to share your experience. Thank you for choosing RushMyPassport, and safe travels! ✈️
我担心自己无法及时拿到护照来完成我计划了几个月的旅行,但 RushMyPassport 使这个过程变得快速且无压力。一切都很容易进行,我的护照准时到达。我无法要求更好的体验
Hello, Thank you for taking the time to share your experience. We're pleased to hear that our service helped you obtain your passport in time for your trip and that you found the process easy to follow. Providing a smooth experience and keeping customers informed throughout the process is something we strive for every day. We appreciate your trust in RushMyPassport and thank you for choosing our service. Safe travels! ✈️
老实说,我对使用加急护照服务持怀疑态度,因为我以前从未需要过。但在意识到我需要护照比家庭旅行预期的要早得多后,我决定尝试一下 RushMyPassport。过程比我想象的要简单,而且整个过程的更新让我安心了很多。我的护照准时到达,我能够享受我的旅行,而没有我认为会承受的压力。我对自己的经历感到非常满意,并且肯定会向处于类似情况的任何人推荐 RushMyPassport
Thank you for your wonderful review! We're delighted to hear that RushMyPassport was able to help when you needed your passport sooner than expected. It's great to know that the process was easy to navigate, the updates provided peace of mind, and that your passport arrived on time for your family trip. Thank you for choosing RushMyPassport and for recommending our service. We truly appreciate your trust and wish you many more enjoyable travels ahead!
威尔逊非常出色地回答了我们的疑虑,并提出了帮助我们的建议。他很理解,而且他的倾听能力非常棒!
Hello, Thank you for your kind review! We're delighted to hear that Wilson was able to address your concerns and provide helpful suggestions. It's wonderful to know that his understanding approach, attentive listening, and commitment to helping made such a positive impression. Thank you for choosing RushMyPassport and for taking the time to share your experience! ⭐⭐⭐⭐⭐
远离!!!!订购了 3 周套餐,现在距离收到护照还有 30 多天。客户服务很糟糕。我要求的时候他们不会让我与主管联系。实际上告诉我主管不接现场电话。客户服务部的克劳黛特不在乎。帮自己一个忙,远离吧!我将要求退款,并在必要时采取法律行动。
Hello, Thank you for sharing your feedback. We sincerely regret to hear about your experience and understand how frustrating it must be when expectations are not met, especially when preparing for important travel plans. We also apologize for the level of service you feel you received and for the difficulties you encountered while trying to get assistance. Your concerns are important to us, and we would like the opportunity to review your case further. A member of our team will be reviewing your feedback and reaching out to assist. Thank you for bringing this matter to our attention. We appreciate the opportunity to look into your concerns and work toward a resolution.
我很少写评论,但我对 RushMyPassport 的体验如此积极,以至于我想与大家分享。我担心我无法及时拿到护照以进行一次重要的旅行,但他们的团队指导我完成整个过程的每一步,并使一切变得简单易懂。在线系统很容易使用,我收到的更新很频繁,我的任何问题都能很快得到解答。原本可能会非常紧张的经历变得顺利而高效。我的护照准时到达,我可以无忧无虑地旅行。我强烈向任何需要快速、可靠护照服务的人推荐 RushMyPassport。
Hello, Thank you for taking the time to share such a thoughtful review! We're so glad to hear that our team was able to guide you through the process and turn a potentially stressful situation into a smooth and efficient experience. It's wonderful that the updates and support helped give you confidence and peace of mind, and that your passport arrived in time for your trip. We truly appreciate your recommendation and are grateful you chose RushMyPassport. Safe travels!
共 201 条符合条件的评价