Thank you for taking the time to share your experience!
We're so glad to hear that RushMyPassport helped make a stressful situation much easier for you. It's great to know the clear instructions and updates gave you peace of mind throughout the process and that your passport arrived on time for your trip.
We truly appreciate your trust in our service and look forward to assisting you again in the future if you ever need expedited passport support. Safe travels! ✈️
Hello,
Thank you for taking the time to share your experience.
We're glad to hear that the process was straightforward for you and that the instructions were easy to follow. It's great to know you received helpful updates throughout and that your passport arrived in time for your trip.
We appreciate your feedback and are happy we could assist with your travel plans. Safe travels
Hello,
Thank you for your kind review!
We're thrilled to hear that Andrea provided such excellent service. We will be sure to share your feedback with her and recognize her for her kindness, thoroughness, and dedication to helping our customers.
Thank you for choosing RushMyPassport. We truly appreciate your feedback and support!
Hello Jennifer,
Thank you for sharing your feedback.
We regret to hear about your experience and understand your concerns regarding account access, service expectations, and the information provided. We appreciate you taking the time to outline your experience and the challenges you encountered.
An agent will be reaching out to review your concerns and provide assistance. If you would like immediate support, please contact our team at [email protected] or 877-503-9838, Monday–Friday, 9 AM–7 PM EST.
Thank you for bringing this matter to our attention.
对于旨在加快流程的服务来说,事实并非如此。我不得不访问联邦快递两次,但仍然无法发送完整的申请。 Rushmypassport 以一个巨大的 png 文件而不是单独的一页 pdf 文件发送您的申请。所以准备好做一些 Photoshop 吧。
然后我终于打印了所有内容,但没有运输标签。没有标签,联邦快递就无能为力。我在哪里可以获得标签?没有人知道,我仍然在等待客户服务回复我。
Rush My Passport 回复2026-06-22
Thank you for sharing your feedback.
We understand your frustration regarding the application documents, shipping label, and communication delays. We regret that your experience did not meet your expectations.
An agent will be reaching out to review your concerns and provide assistance. If you need immediate support, please contact our team at [email protected] or 877-503-9838
Thank you for sharing your feedback.
We regret to hear about your experience and apologize for any difficulty you encountered during your interaction. Clear and respectful communication is important to us, and we understand how frustrating it can be when information is not easily understood.
We appreciate you bringing this matter to our attention. If you would like us to review your concerns further, please contact our support team at [email protected] or 877-503-9838, Monday–Friday, 9 AM–7 PM EST.
服务很方便,背后的人非常乐于助人而且很有耐心。在线步骤简单,电话客服跟进一致高效。我要感谢 Joel 和 Naren 出色且专业的客户服务帮助。
Rush My Passport 回复2026-06-16
Thank you for your wonderful feedback! We’re delighted to hear that you found the service convenient and that the online process was easy to follow.
We're especially pleased to hear that Joel and Naren provided helpful, patient, and professional assistance throughout your experience. Consistent and efficient customer service is something we strive for, and we’ll be sure to share your kind words with them.
Thank you for taking the time to recognize their excellent service. We truly appreciate your support! 😊✈️
We’re sorry to hear about your experience and understand how frustrating it must have been to be unable to access the application after purchasing the service.
We regret that your experience did not meet your expectations and understand your concerns regarding the website functionality, customer support interactions, and refund request. We recognize how disappointing it can be when you feel your concerns have not been adequately addressed.
Your feedback is important to us, and we appreciate you bringing these concerns to our attention. An agent will be reaching out to assist you and review your case in more detail.
Thank you for taking the time to share your experience.
Thank you for your wonderful feedback! We’re delighted to hear that Daniela was kind, courteous, and helpful in providing the information you needed.
Thank you for taking the time to share your experience! 😊
从来没有完成过自己的义务。这完全是一种浪费,而且非常具有误导性!他们帮助您填写表格,您仍然负责打印和运输。您正在为我从未收到过的运输标签付费!跟踪服务可通过国务院提供。如果您遇到问题,您无法通过电话联系到任何人。祝你自己冲到邮局后能顺利退款。他们不接电话或给您回电。我最终与我的 cc 公司发生了争执。
Rush My Passport 回复2026-06-15
Good Morning, We’re sorry to hear about your experience and understand your frustration regarding the service, communication, and refund process.
We regret that your experience did not meet your expectations and understand your concerns regarding the shipping label, customer support, and the challenges you encountered while trying to resolve the issue. We recognize how frustrating it can be when you feel your concerns are not being addressed in a timely manner.
We appreciate you taking the time to share your feedback. A member of our team will be reaching out to review your concerns and provide further assistance
Thank you for your thoughtful feedback! We’re delighted to hear that you found the online application process easy to use and appreciated the real-time error checking, document preparation, and the convenience of completing everything through FedEx.Thank you for taking the time to share your experience. We truly appreciate your support! 😊✈️
Thank you for your wonderful feedback and for trusting us with both your passport and your wife’s passport applications.
We’re especially pleased to hear that Jasmine provided outstanding support and helped navigate the challenges related to your wife’s passport photo. Ensuring our customers receive clear guidance and assistance throughout the process is very important to us.
We truly appreciate your kind words and are honored that you found the service worthwhile. We’ll be sure to share your recognition with Jasmine and her team.
Thank you for your feedback! We’re delighted to hear that Claudia was very helpful and provided you with the assistance you needed.
We’ll be sure to share your kind words with Claudia. Thank you for taking the time to recognize her excellent service we truly appreciate it! 😊
Thank you for your wonderful feedback! We’re delighted to hear that Jasmine was helpful, responsive, and a pleasure to work with throughout your passport renewal process.
Thank you for choosing our service and for taking the time to share your experience! 😊✈️
Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet your expectations.
We understand your frustration regarding the issues you encountered with the application process, including the parent information requirements, the fee calculation discrepancy, and the status updates provided through the website. We recognize that these challenges created additional stress, delays, and inconvenience during what should have been a smoother experience.
While we’re glad that your passport was ultimately received, we understand that the process itself fell short of the level of service you expected. Your feedback regarding application guidance, fee accuracy, and status update timeliness is valuable and will be shared with the appropriate team for review.
A member of our team will be reaching out to assist you and review your concerns in more detail.
Thank you for bringing this matter to our attention.
Thank you for your feedback! We’re delighted to hear that Brayan was clear, helpful, and able to assist you throughout the process.
We’ll be sure to share your kind words with Brayan. Thank you for taking the time to recognize his excellent service—we truly appreciate it! 😊
Thank you for your feedback! We’re delighted to hear that Gabriela provided helpful information proactively and ensured you had the details you needed without having to ask.
Providing thorough and attentive service is something we strive for, and we’re glad Gabriela delivered that experience for you.
Thank you for taking the time to recognize her excellent service! 😊
Thank you for your wonderful feedback! We’re delighted to hear that Brayan was able to assist you during a stressful and confusing time.
His professionalism, patience, and dedication to ensuring you understood each step of the process are qualities we truly value. We’re also glad to hear that he went the extra mile to help your husband after making sure your concerns were resolved.
Thank you for your feedback! We’re glad to hear that the service worked for you and helped meet your passport needs.
We understand that cost is an important consideration, and we appreciate you taking the time to share your experience. Thank you for choosing our service! 😊
Thank you for your wonderful feedback! We’re delighted to hear that Kristy Dutton provided such kind, patient, and knowledgeable assistance with your passport renewal.
We’ll be sure to share your kind words with Kristy. Thank you for taking the time to recognize her outstanding service!