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Rush My Passport

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201 条评价

4.2201 条评价
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关于 Rush My Passport

数据更新
网站
rushmypassport.com
分类
法律服务与政府
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
97%(37/38 条)
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商家自述

RushMyPassport 是领先的美国护照加急服务。我们已帮助数万名美国公民在短短 24 小时内收到护照。

以上内容由商家自行提供,未经平台核实。

Rush My Passport靠谱吗?

Rush My Passport(rushmypassport.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑良好。80% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

对 607 条评论进行评估后,大多数评论者对他们的整体体验感到满意。消费者普遍赞赏非常乐于助人的工作人员,他们在整个护照申请过程中提供清晰、逐步的指导。人们还喜欢非常顺利的流程和及时的交付,以及沿途非常有用的状态更新。 然而,一些评论者对意外出现问题时难以获得支持以及无益的客户服务互动感到不满意。其他一些人也认为加急服务太贵了,与标准方法相比,最终并没有加快他们的申请速度。此外,一些客户还经历了令人沮丧的延误,并收到了有关其发货的不正确信息。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

安德里亚非常乐于助人……

安德里亚(Andrea)在帮助加急护照服务方面非常乐于助人,因为我之前无法发送文件,她无缝地指导了我完成整个过程,谢谢安德里亚(Andrea)!

Rush My Passport 回复2026-05-29

Thank you for your kind feedback! We’re so glad to hear that Andrea was super helpful and seamlessly guided you through the expedited passport process after the earlier document issues. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your thanks to Andrea!

很棒的公司打交道

很棒的公司。 使用过几次并且一直很高兴

Rush My Passport 回复2026-05-29

Hello, Thank you so much for your continued support and kind words! We’re delighted to hear that you’ve had consistently positive experiences with our service over the years. Your trust means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future! 😊

买家小心!

买家小心!!如果您需要亲自到场领取新护照,他们无法提供任何预约或加急护照方面的帮助。他们提供的所有选项都没有空缺。当我看到这个时,我还没有完成他们的申请,但是客户服务没有帮助,而且我白白花了 199 美元。非常具有欺骗性的广告!!!请不要扔掉你的钱。从我的错误中吸取教训。

Rush My Passport 回复2026-05-28

Good evening , We’re sorry to hear about your experience and understand your frustration regarding the appointment availability and service expectations. For first-time passport applications, the U.S. Department of State requires applicants to appear in person at an authorized passport acceptance facility, and appointment availability may vary by location. Our service is designed to assist with application preparation, document review, and guidance throughout the process. We regret hearing that your experience did not meet expectations and appreciate you taking the time to share your feedback.

路易莎非常乐于助人

路易莎非常乐于助人。尽管我在你们网站上拍摄的照片被接受了,但我对是否需要获取实体护照照片感到困惑。 谢谢您,我期待收到我的新护照!

Rush My Passport 回复2026-05-28

Thank you for your kind feedback! We’re so glad to hear that Luisa was very helpful in answering your questions and providing clarification regarding your passport photo requirements. We appreciate you taking the time to share your experience, and we’re excited for you to receive your new passport soon! 😊

克劳迪娅非常乐于助人而且非常耐心......

克劳迪娅非常乐于助人,非常耐心地回答我有关护照申请过程的所有问题。谢谢克劳迪娅抽出时间。

Rush My Passport 回复2026-05-26

Thank you for your kind feedback! We’re so glad to hear that Claudia was very helpful and patient while answering all of your questions regarding your passport application process. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your thanks to Claudia! 😊

玛丽安娜对获得……有很大帮助。

玛丽安娜(Mariana)在完成所有事情以更新我的护照方面提供了极大的帮助,我对她的服务感到非常满意。 5 星。 查尔斯·埃特里奇

Rush My Passport 回复2026-05-27

Thank you for your wonderful feedback! We’re thrilled to hear that Mariana was hugely helpful in getting everything finalized for your passport renewal. It’s great to know you were happy with her service, and we truly appreciate your 5-star review and kind words! 😊

我必须说

我必须说,我听到了一些关于这家公司的负面评论。对我来说,我和他们一起度过了一段美好的经历。他们超出了我的预期并且非常专业。他们引导我完成了整个过程的每一步。感谢您 Rush my Passport 的服务。

Rush My Passport 回复2026-05-26

Thank you for sharing your experience! We’re thrilled to hear that our team exceeded your expectations and provided professional support throughout each step of the process. We truly appreciate your kind words and are glad we could help make your experience a positive one. Thank you for choosing RushMyPassport! 😊

不建议把护照扔给这家公司

我订购了这个特定的套餐,他们给了我一些说明,我遵循了他们的要求,但服务没有以正确的方式完成,现在他们让我等待,因为据说他们的办公室已经关闭,我试图再试一次,以免损失我的钱,但他们仍然没有以正确的方式完成服务。我想看看他们是否给了我退款,但他们告诉我,他们必须提出退款请求,并且不能保证我能得到退款,正如我所说,尝试给他们第二次机会通过他们发送我的护照,据说他们的办公室已经关闭,所以他们现在只是在浪费我的时间。为了这项服务付出了很多钱。

Rush My Passport 回复2026-05-26

Good morning , We’re sorry to hear about your experience and understand your frustration regarding the service, delays, and refund concerns. We know how stressful and disappointing this situation must be, especially after spending a significant amount of money and trying to continue the process in good faith. Our goal is to provide clear guidance and support throughout the passport process, and we regret hearing that your experience did not meet expectations. A member of our team will be reaching out to assist you further and review your concerns in detail.

没有联邦快递过夜;返回 USPS 太晚,无法出行

我断断续续地打电话了 5 个小时,才完成续订申请并于周一寄出。我收到的 1 天处理交货报价为 22 日至 26 日。我证实我看到两笔联邦快递隔夜费用的原因是它会隔夜返还给我。我今天收到的国务院追踪号码是 USPS,而不是 FedEx 报价的 28 号投递!我尝试致电客户服务部,但只得到了留下语音邮件的机会。似乎某个地方出现了严重的沟通不畅,如果没有奇迹,我将不会被允许乘坐 26 日的航班。我很兴奋,因为要么取消行程,要么支付过高的航班换乘费用,我基本上损失了近 700 美元。

Rush My Passport 回复2026-05-27

Good morning, We’re truly sorry to hear about your experience and understand how upsetting and stressful this situation must be with your upcoming travel plans. We apologize for the confusion regarding the quoted delivery timeframe, shipping expectations, and the difficulty reaching customer support when trying to get answers. We understand your concerns about the tracking information and the potential impact this may have on your trip and expenses. A member of our team will be reaching out to assist you further and review your concerns in detail.

我不知道如何获取我的密码...

我不知道如何更新我的护照。 FedEx 和 RushmyPassport 处理了一切。整个过程很简单。 我的申请出错了,他们通知我错误是什么以及如何纠正。 整个过程简单快捷。

Rush My Passport 回复2026-05-22

Ribert, we are happy that we could assist with making the renewal process easy for you. Thank you for your 5-star review, and we wish you much happiness on your future travels.

我使用这项服务作为保险

我使用这项服务作为保险,因为我需要快速更新我的护照,他们没有让我失望!我的护照及时送达,他们在整个过程中不断的沟通给我留下了深刻的印象!我感到自信并被看到。事实上,我觉得有必要在这个过程中给他们打一次电话,因为它说我的文件已经送到费城,我认为这意味着我的护照不知何故被送到了错误的地址,所以我打电话给他们,他们立即接听并解决了我的担忧,我非常感谢他们的帮助!

Rush My Passport 回复2026-05-26

Thank you for your wonderful feedback! We’re thrilled to hear that RushMyPassport delivered on time and provided the communication and support you needed throughout the process.

贾尼娜(Giannina)对我的帮助非常大。

贾尼娜(Giannina)非常乐于助人,帮助我准备好邮寄护照文件。她非常清楚整个流程,我需要打印和签署哪些文件,以及通过邮件发送文件时需要包含哪些内容。她还确保我知道什么时候可以收到护照。她很可爱。

Rush My Passport 回复2026-05-26

Thank you for your wonderful feedback! We’re so glad to hear that Giannina was helpful, clear, and supportive throughout the process of preparing your passport documents for mailing.

克劳迪娅很有耐心,等着……

克劳迪娅很有耐心,等待着确保我清楚地理解一切。

Rush My Passport 回复2026-05-22

Carter, We are happy to hear that Caludia provided you with 5-star service. We will be sure to give her a shoutout for her great customer service and we wish you all the best on your upcoming travels.

加急我的护照让这个过程很快......

加急我的护照使整个过程变得快速而简单。我的护照在我计划的假期之前就到达了。强烈推荐!

Rush My Passport 回复2026-05-22

Britany, we are excited to hear that we were able to meet your expectations with our service. Don't forget to recommend our services to your friends looking to update their travel documents. Thank you for your 5-star review and we wish you safe travels.

非常专业

非常专业,非常耐心和详细的解释,他们的问题很少,很棒的体验

Rush My Passport 回复2026-05-22

Thank you Latoya for your review. We are happy to hear that you received 5-star service from us. We hope you would recommend our services to your loved ones with future travel plans.

莱安德罗澄清了指示……

Leandro 比我帮助过的任何其他代理都更清楚地阐明了这些指示,并为我需要完成的任务提供了简单的指示。

Rush My Passport 回复2026-05-22

Dylan, we are happy to hear that Leandro was able to provide you with clear instructions on completing your passport request. Thank you for taking the time to recognize the 5-star customer service. We will be sure to give him the recognition he deserves. We wish you all the best on your upcoming travels and look forward to servicing your friends and family with their travel needs.

凯文五世非常有帮助

凯文五世非常乐于助人,有礼貌且专业。与 Kevin V 交谈后,我的问题得到了解决。

Rush My Passport 回复2026-05-20

Thank you for your wonderful feedback! We’re glad to hear that Kevin V was helpful, polite, and professional while assisting you. It’s great to know your issue was resolved, and we truly appreciate you taking the time to share your experience! 😊

路易莎非常乐于助人,陪我散步......

路易莎非常乐于助人,引导我完成了这个充满挑战的过程!

Rush My Passport 回复2026-05-20

Thank you for your kind feedback! We’re so glad to hear that Luisa was incredibly helpful in guiding you through the process and making a challenging situation easier. We truly appreciate you taking the time to share your experience! 😊