卢塞罗非常乐于助人而且很有耐心。
Thank you for your kind feedback! We’re glad to hear that Lucero was helpful and patient throughout your experience. We truly appreciate you taking the time to share your thoughts!
RushMyPassport 是领先的美国护照加急服务。我们已帮助数万名美国公民在短短 24 小时内收到护照。
以上内容由商家自行提供,未经平台核实。Rush My Passport(rushmypassport.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑良好。80% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。
对 607 条评论进行评估后,大多数评论者对他们的整体体验感到满意。消费者普遍赞赏非常乐于助人的工作人员,他们在整个护照申请过程中提供清晰、逐步的指导。人们还喜欢非常顺利的流程和及时的交付,以及沿途非常有用的状态更新。 然而,一些评论者对意外出现问题时难以获得支持以及无益的客户服务互动感到不满意。其他一些人也认为加急服务太贵了,与标准方法相比,最终并没有加快他们的申请速度。此外,一些客户还经历了令人沮丧的延误,并收到了有关其发货的不正确信息。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Thank you for your kind feedback! We’re glad to hear that Lucero was helpful and patient throughout your experience. We truly appreciate you taking the time to share your thoughts!
在我花了 2 个小时试图向联邦快递客户支持解释我的问题后,乔尔帮助了我,他在五分钟内帮助了我,如果我值得加薪,我会向他支付报酬,以感谢他给我的帮助
Hello, Thank you for taking the time to share your experience! We’re so glad to hear that Joel was able to help resolve your issue quickly and make things easier for you after such a frustrating situation. We truly appreciate your kind words and will be sure to pass your feedback along to him. Thank you again for your support! 😊
他们使我能够按时收到我的文件。很棒的服务
Hello Betty, Thank you for your wonderful feedback! We’re so glad we could help you receive your documents on time. We truly appreciate your kind words and are happy to hear you had a great experience with our service! 😊
娜塔莎·西米利恩是最伟大的。她给了我很大的帮助,让一些通常有压力的事情变得非常容易。她很棒,我真的很感激她
Hello, Thank you for your wonderful feedback! We’re so glad to hear that Natacha Similien was able to make the process easy and less stressful for you. We truly appreciate your kind words and will be sure to share them with her. Thank you for taking the time to share your experience! 😊
Thank you for your feedback! We’re glad to hear you had a positive experience. We truly appreciate you taking the time to share! 😊
Hello, Thank you for your feedback! We’re glad to hear that Maria was helpful and professional. We appreciate you taking the time to share your experience! 😊
乔尔非常乐于助人,并且清楚、轻松地解释了事情。 谢谢你!
Hello, Thank you for your kind feedback! We’re glad to hear that Joel was helpful and explained everything clearly and easily. We truly appreciate you taking the time to share your experience—thank you! 😊
如此简单快捷。 似乎很高兴
Thank you for your feedback! We’re glad to hear the process was easy, fast, and seamless. We truly appreciate you taking the time to share your experience—so pleased to have been able to help! 😊
我遇到过的最差的客户服务。即使被告知我会在 7-10 个工作日内退款。您无法联系到任何可以验证您是否能拿回退款的人。我再说一遍,使用可信来源,而不是这个来源
Good morning, Hello, We’re very sorry to hear about your experience and understand how frustrating it is to not receive clear updates regarding your refund. This is not the level of service we aim to provide, and we take your concerns seriously. If you would like assistance or an update on your refund, please contact us at [email protected] or call 877-503-9838, and our team will be happy to help.
如果我能给这项服务较低的评价,我会的。 它所做的一切基本上允许您提前将信息输入应用程序并将其打印出来。 无论您在六周内还是三周内需要,服务都是相同的,但费用会增加。 他们声称他们确保您的申请准确无误,但事实并非如此。 我提交的两份申请都在处理中心进行了修改。 您可以在处理中心完成他们所做的一切,而无需支付此项服务的费用。 这完全是一个骗局,令我震惊的是它是通过 AAA 等信誉良好的地方提供的。 您绝对不需要这项服务。 此外,如果您对服务不满意,客户服务可能不太关心。
Good morning Mary, We’re very sorry to hear about your experience and appreciate you taking the time to share your concerns. We understand your frustration regarding the value of the service, pricing, and the issues you encountered with your application and customer support. This is not the experience we strive to provide, and your feedback is important to us. If you would like us to review your order or address your concerns further, please contact us at [email protected] or call 877-503-9838, and our team will be happy to assist.
护照代理人 Daniella.L 非常耐心地协助我完成申请流程,非常理解并且非常了解她的工作
Thank you for your kind feedback! We’re so glad to hear that Daniella L. was patient, understanding, and knowledgeable while assisting you with your application. We truly appreciate you taking the time to share your experience!
支付 650 美元后,我将我的文件寄给了他们。他们说它没有密封在正确的信封中并将其退回。我问他们是否可以提供一张如何密封信封的图片。他们说他们不能。我查了一下其他人是如何密封信封的,然后也做了同样的事情。再次发送,他们告诉我它没有再次正确密封,并且从未将我的文件(包括护照)寄回给我。我必须报告我的护照被盗,这样我才能拿到新护照。这项加急服务花了我两周的时间。只要去邮局付 60 美元就可以加急了。
Good morning Tony, We’re very sorry to hear about your experience and understand how frustrating and stressful this must have been, especially with your documents and the delays involved. We take concerns like this very seriously and would like the opportunity to review what happened and assist you further. A member of our team will be reaching out to you to look into your case and help address your concerns.
对于技术挑战的人来说,这从开始到结束都非常容易。
Thank you for your feedback! We’re so glad to hear the process was easy from start to finish, especially if you’re not very tech-savvy. We truly appreciate you taking the time to share your experience! 😊
我很快就需要护照。他们约定的日期是出国旅行的前4天,但这个日期突然出现。长话短说,我不得不推迟旅行。护照在承诺日期后 5 天到达。另外,如果您需要收据,请提前向他们索要收据。我从未收到过,并被告知他们“无法生产”。 编辑:通过电话收到回复,并收到一封带有表格的电子邮件,该表格将邮寄给他们(因为他们不接受电子邮件,尽管办公室工作的一个人给我发了电子邮件。我发送给她。她本可以打印出来并将其交给决策者,但他们想让他们更难真正为自己的不当行为承担责任)。
Good morning jerry We’re very sorry to hear about your experience and understand how frustrating it must have been to postpone your trip due to the delay. We also apologize for the issue with your receipt and any inconvenience that may have caused. That’s certainly not the experience we want for our customers. A member of our team will be reaching out to assist you further and review your situation. If you need immediate assistance, please contact us at [email protected] or call 877-503-9838, and our team will be happy to help.
乔尔震撼了! 他让一切变得非常简单,涵盖了申请中的所有关键点,并确保我已经准备好开始!非常清楚地解释了整个过程,涵盖了陷阱和该做/不该做的事情,并立即将文档提供给我,并确保我在我们打电话时下载并打开了它们。 A++++
Thank you for your fantastic feedback! We’re so glad to hear he made the process easy and clearly walked you through all the key points, including the do’s and don’ts. It’s great to know you felt prepared and supported every step of the way. We truly appreciate the A++++ review and you taking the time to share your experience!
我在这里坐了 50 分钟等待“回电”来完成我的订单。这条消息是在我被一个非常粗鲁的同事挂断电话后留下的。我现在将错过下午 3:00 的截止日期,并损失 400 美元,外加我同意支付的截止日期费用。垃圾公司,没有任何支持。联邦快递与他们合作感到羞耻。
Good Morning Mark , We’re very sorry to hear about your experience and understand how frustrating this must be, especially with the time-sensitive deadline. This is not the level of service we aim to provide, and we take your concerns regarding the callback delay and interaction seriously. A member of our team will be reaching out to assist you further and review your situation as soon as possible.
我随时了解进展情况。这有助于减轻我的期望和旅行计划的压力。很快就拿到了护照。
Thank you for your great feedback! We’re glad to hear the updates helped manage expectations and made your trip planning less stressful. It’s wonderful to know you received your passport quickly we truly appreciate you taking the time to share your experience! 😊
蒂芙尼·格鲁布(Tiffany Grubb)非常乐于助人。她多次与我联系,试图帮助解决问题。很幸运,两次给她打电话。
Thank you for your kind feedback! We’re so glad to hear that Tiffany Grubb was super helpful and went above and beyond to follow up and assist you. We truly appreciate you taking the time to share your experience we’re glad you were able to connect with her! 😊
乔尔再好不过了! 非常认真,对指导我完成整个过程非常有帮助 当我因恐惧而紧张时,他很平静、积极 犯错误! 再次非常感谢
Thank you for your wonderful feedback! We’re so glad to hear that Joel was kind, calm, and helpful in guiding you through the process. It’s great to know he helped put you at ease and made the experience smoother. We truly appreciate you taking the time to share this many thanks to you as well! 😊
蒂芙尼非常乐于助人而且非常专业 5 星
Thank you for your kind feedback! We’re glad to hear that Tiffany was helpful and very professional. We truly appreciate the 5 stars and you taking the time to share your experience!
共 201 条符合条件的评价