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Rush My Passport

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201 条评价

4.2201 条评价
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关于 Rush My Passport

数据更新
网站
rushmypassport.com
分类
法律服务与政府
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
97%(37/38 条)
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商家自述

RushMyPassport 是领先的美国护照加急服务。我们已帮助数万名美国公民在短短 24 小时内收到护照。

以上内容由商家自行提供,未经平台核实。

Rush My Passport靠谱吗?

Rush My Passport(rushmypassport.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于法律服务与政府分类,口碑良好。80% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

对 607 条评论进行评估后,大多数评论者对他们的整体体验感到满意。消费者普遍赞赏非常乐于助人的工作人员,他们在整个护照申请过程中提供清晰、逐步的指导。人们还喜欢非常顺利的流程和及时的交付,以及沿途非常有用的状态更新。 然而,一些评论者对意外出现问题时难以获得支持以及无益的客户服务互动感到不满意。其他一些人也认为加急服务太贵了,与标准方法相比,最终并没有加快他们的申请速度。此外,一些客户还经历了令人沮丧的延误,并收到了有关其发货的不正确信息。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

梅琳达对她来说非常出色……

梅琳达的客户服务非常出色。超越一切,最终我留下了一种无压力的神情,知道我的问题已经解决了。非常感谢。 瑞安

Rush My Passport 回复2026-05-20

Hello Ryan, Thank you so much for your kind words! We’re delighted to hear that Melinda provided exceptional service and helped make the process stress-free for you. It’s wonderful to know she went above and beyond to ensure your issues were resolved. We truly appreciate you taking the time to share your experience and will be sure to pass along your feedback to Melinda. 😊

及时的服务,完全满意的帮助

我和我的妻子使用 RushMyPassport 更新过期的护照。我们使用了三周服务,一本护照从我下订单之日起三周内就到达了,另一本则在第二天到达。我两次拨打帮助服务电话,对服务非常满意。接听电话的女士很细心,在接听电话之前向我重复我的问题和疑虑,确保她们准确理解我需要什么帮助,并且都准确地提供了我需要的信息和说明。

Rush My Passport 回复2026-05-18

Thank you for your wonderful feedback! We’re so glad to hear that both you and your wife had a positive experience with your passport renewals and that your passports arrived within the expected timeframe. We truly appreciate you taking the time to share your experience and thank you for choosing our service! 😊

这项服务使我婚后更改护照姓名的过程变得顺利!

这项服务使我结婚后更改护照姓名的过程变得顺利!处理时间超出了我的预期,我比预期更早收到了更新的护照。我强烈推荐这项服务,以加快您的护照更新速度!

Rush My Passport 回复2026-05-18

Thank you for your wonderful feedback! We’re so glad to hear that the name change process after your marriage was seamless and that you received your updated passport sooner than expected. We truly appreciate your recommendation and thank you for choosing our service! 😊

值得!

一切都会很快得到处理。只需遵循他们的指示 - 无压力,无担忧 这是值得的。

Rush My Passport 回复2026-05-20

Thank you for your great feedback! We’re thrilled to hear that everything was handled quickly and that the process felt stress-free and easy to follow. We truly appreciate your support and are glad you found the service worth it! 😊

EXTON PA 邮局的每个人......

EXTON PA 邮局的每个人都非常乐于助人。如果没有他们的帮助,我就无法完成整个过程。

Rush My Passport 回复2026-05-18

Thank you for your kind feedback! We’re so glad to hear the team at the Exton, PA post office was amazingly helpful and made the process easier for you to navigate. We truly appreciate you taking the time to share your experience! 😊

与 Joel 在 Rush My Passport 合作的丰富经验

乔尔非常乐于助人,确保我们在出发前拿到护照。 他知识渊博,并花了充足的时间回答我们所有的问题。 总的来说,我们度过了一次美妙的经历,强烈推荐 Rush My Passport 并与 Joel 等模范员工一起工作。 继续努力!

Rush My Passport 回复2026-05-18

Thank you for your wonderful feedback! We’re so glad to hear that Joel provided such knowledgeable and attentive support throughout your passport process. It’s great to know he took the time to answer all your questions and helped ensure everything was on track before your departure. We truly appreciate your recommendation and your kind words about Joel’s exceptional service. Thank you for choosing RushMyPassport! 😊

伊萨克非常有帮助

伊萨克非常有帮助 并且能够帮助我们解决护照申请中的问题!

Rush My Passport 回复2026-05-18

Thank you for your kind feedback! We’re so glad to hear that Issac was extremely helpful and knowledgeable in assisting with your passport application issue. We truly appreciate you taking the time to share your experience!

绝对糟糕的服务

绝对糟糕的服务。他们从未透露过你必须先打电话给他们,他们才会处理所有事情,而且这些电话要到上午 9 点才能接通。我每天早上 9 点工作,因此我无法及时拿到护照,所以我不得不使用另一个提供商才能及时拿到护照。如果我知道需要执行此步骤,我就不会购买这项服务。我于 4 月 27 日致电取消订单,并被告知订单已取消,并且我将在 3-5 个工作日内获得退款。我等到第五天也没有得到退款,所以我重新登录我的帐户,看到订单甚至没有取消,所以我给他们发了电子邮件,但仍然没有得到回复。 5 月 5 日我再次打电话,那位女士告诉我,它将在 1-2 个工作日内取消,我将在另外 3-5 个工作日内获得退款。现在已经5月10号了,我的订单还没有取消,也没有收到任何相关的消息。 我不会推荐任何人使用这项服务。非常不专业,不可靠,而且总体上充满了谎言。我感觉被骗了。

Rush My Passport 回复2026-05-11

We’re very sorry to hear about your experience and understand your frustration regarding the communication, cancellation process, and refund delays. Good morning, We recognize how important timing and clear instructions are when dealing with urgent travel documents, and we regret that your experience did not meet expectations. Your concerns regarding the lack of follow-up and conflicting information are being taken seriously. A member of our team will be reviewing your case and reaching out to assist further

0 星

0 星。他们会说您提交的价格有问题,导致您支付最高价格的服务(1-3 天)。 。我正确地完成了所有事情并支付了加急服务的费用。尽管他们有时间,但没有及时收到我的旅行护照。骗局!去你的邮局。我的价格不到 900 到近 1,000 美元。不予退款!

Rush My Passport 回复2026-05-11

Good morning, We’re very sorry to hear about your experience and understand how frustrating this must have been, especially with your travel plans and the concerns you raised regarding processing and costs. This is not the experience we aim to provide, and we take your feedback seriously. A member of our team will be reaching out to assist you further and review your concerns in detail. If you need immediate assistance, please contact us at [email protected] or call 877-503-9838, and our team will be happy to help.

乔尔在解决问题方面非常有帮助……

乔尔对解决我认为令人困惑的问题非常有帮助,他让问题变得简单。

Rush My Passport 回复2026-05-08

Thank you for your kind feedback! We’re glad to hear that Joel was able to help resolve your issue and make the process simple and easy to understand. We truly appreciate you taking the time to share your experience! 😊

几周后就拿到了新护照

几周后就拿到了新护照。 比直接与政府护照机构打交道的几个月报告要快得多。

Rush My Passport 回复2026-05-08

Thank you for your feedback! We’re so glad to hear you received your new passport quickly and that the process was faster than expected. We truly appreciate you taking the time to share your experience! 😊