关于 Servcorp USA
数据更新- 网站
- servcorp.com
- 分类
- 家居与园艺
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 1 条评价
- 差评回复率
- 38%（8/21 条）
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商家自述
At Servcorp, we are committed to offering the World's Finest Executive Offices, Virtual Offices and Coworking solutions in the workspace industry. Our business was founded on one principle - reduce client costs, share client overhead and help our clients business succeed.Servcorp not only provides affordable access to prime locations in the best cities across the globe, but we also have the finest facilities, first-class technology and leading teams, crucial to your business success.Our team is proactive, efficient and available to lend support when you need it. We believe in taking a genuine interest in the growth and success of your business.We are proud to be an innovator in the Executive Suites, Virtual Office and Coworking industry.
以上内容由商家自行提供，未经平台核实。Servcorp USA靠谱吗？
Servcorp USA（servcorp.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 100 条用户评价，属于家居与园艺分类，口碑良好。79% 的评价为 4 星及以上，19% 为 1 星；商家回复了 38% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-10-24。
用户怎么说
Star boy
体验很棒，收获很多。所以我真的很想在其他国家也有更多体验。请让我了解一些关于这个国家的重要信息和概况……
办公室很棒，地段也很优越
自2023年以来，Servcorp通过品牌重塑和新管理层经历了令人印象深刻的转型。他们真正清理了过去的任何问题，现在已重回正轨，全面提供五星服务。团队训练有素、专业，随时准备提供帮助。他们的办公室令人惊艳，提供顶级的办公空间体验。真正让他们脱颖而出的是他们的管理层——细心、知识渊博，并致力于满足业务需求，注重细节。如果您正在寻找提供出色服务的优质办公解决方案，Servcorp是最佳选择！
退押金的过程太艰难了！…
我在阿联酋Al Habtoor Marina分店的经理Dina Khadum那里退还押金时遇到了极大的困难，当时我正在远程工作、旅行。这完全没必要。发了十五封邮件、打了十多个电话，还派人代为处理。请求都没被理会和执行。这让我再也不想在这家公司的办公室工作，也不会向任何人推荐这家公司作为办公空间，这对他们来说是个遗憾，因为我认识很多在阿联酋远程工作的人。他们必须经历一番****才能拿回 rightfully fairly owed的押金！我的一大痛点就是追讨押金。这位经理让我为追讨押金费尽心力，他们总是假装什么都没收到。自称提供良好客户服务的公司却表现出非常不专业的客户服务，而且这家公司连一个主要的客服电话都没有，所以在加入之前要小心。
关户问题严重 + 多收了2个月费用
对ServCorp的账单/账户服务中观察到的卑鄙做法感到极度不满。我经历了多次他们暗中拒绝让我取消账户并在终止账户后错误收费的情况。 我警告任何人不要与ServCorp签约，因为他们有恶劣的账户管理做法。 这篇帖子详细描述了我的经历： 2022年3月29日，我使用LiveChat支持请求取消账户。他们错误地安排账户在5月30日取消，但我发现了他们的错误，他们承认正确的30天通知终止日期应该是4月30日。 Rather than proceed with the account termination that I was clearly requesting, the LiveChat support person only "notified my account manager". They asked if I wanted my account to be put on pause, to which I said I want to TERMINATE the account. Later that day, Jessica Cordoba from that particular ServCorp center asked to call me. I said: No call necessary, terminate my account. The next day, she again asked to call. I once again replied, in polite but still direct terms: Terminate my account. I did not receive confirmation. On May 2nd, I received an invoice from Jessica Cordoba @ ServCorp for the month of May, and my card was charged automatically. I immediately replied reminding her about the CANCELLATION and requested confirmation of such, as well as reversal of the charge. I did not receive said confirmation. By this point, ServCorp was already demonstrating dishonest and ridiculous business practices. Now, on June 1st, I have been sent a new invoice for June and it appears I will be wrongfully charged once again. I have called Jessica Cordoba and another employee at ServCorp who sent me the June invoice, and have not received an answer by the end of the day.
Servcorp USA 回复2022-06-09
Hello Lisa, I would like to start by apologizing for the inconvenience and your experience with Servcorp. We pride ourselves on our high levels of service and ensuring a positive customer experience. I am aware of your account and I have confirmed with Emily Brasley that your account has been terminated as of April 30, 2022. A refund was issued for the overbilled months and the termination fee was waived due to the inconvenience and lack of response from the previous manager. I hope that by making things right you could consider Servcorp again in the near future. Please feel free to contact me directly if there is anything else I could do for you. Stephanie Carrillo-Legaspi 212 220-8612 [email protected]
服务差 - 曼谷办公室
糟糕的体验，关于付款撒谎！小心。Bangkok Servcorp经理办公室沟通很差！
曼谷经理是骗子！不退押金！
别把时间浪费在Servcorp上！ 他们会经常提高你的办公室费用！ 需要长期合作的人必须小心。 Bangkok的经理一直在撒谎！ 他们不会退还你的押金！你必须知道这一点！
是最欺骗人的公司之一…
这是你最会遇到的欺骗性公司之一，你总是会被多收费，他们会在你不知情的情况下提高办公室费用。 永远不会再回去，他们在一年半的时间里对我们的公司做了三次。
Servcorp USA 回复2020-10-19
We are sorry to hear about your experience. Servcorp prides itself on being completely transparent, especially when it comes to charges. We’re unable to connect on the number we have on file; however, we would value your time to speak with our VIP – North America, Colleen Susini, to resolve your concerns. If you would like to discuss further, please call +1 212 220 8500.
这个网站还需要改进，但它…
这个网站需要一些改进，但 somehow 还可以
不推荐！！
不推荐！！ 我在洛杉矶市中心办公室的经历是最糟糕的。 每个月都被多收费。任何事都收费，包括他们每次问候我的客户。 员工嘲笑我的客户，他们残疾、同性恋或其他方式。 这是我一生中最糟糕的经历，而且我在那间办公室租了最大的套房。想到我还给整个员工买了Tiffany & Co.的礼物。真是无语
Servcorp USA 回复2020-09-07
It saddens us to hear of your experience in Servcorp. As this incidence sounds exceptional and not part of the Servcorp culture we aspire to be part of, we thank you for discussing further with our Manager, Ms. Sanda Grozdanic. We hope that after this discussion, you have the confidence to experience Servcorp’s excellent customer service that we are usually renowned for.
在不到…的情况下关闭你们的办公室…
在少于30天的通知期内关闭你们的办公室，其中许多租户像我一样是长期租户，你们失去了我的信任，如果你们决定再次扩张，我不会再回来了。
Servcorp USA 回复2020-09-04
It was the most difficult decision we've had to make as a business. We can only apologize as we know the struggles of building a business, especially during challenging times such as these. We aim to rebuild Servcorp USA and hope to regain your confidence under new management.
我以为他们会是很好的长期商业伙伴。我错了。
我没有遇到其他人报告的那种隐藏收费经历，我认为我收到的服务价值与我支付的费用相当。 然而，他们决定在6月26日关闭我们的办公室，只在6月5日下午6点通知。（如果我取消，他们会要求至少30天的通知。）另外，我从多个渠道得知，他们对大楼管理层隐瞒了他们的意图。如果属实，这不是道德的商业行为，这就是我只给他们一星评级的原因。 看他们的网站，他们实际上可能在美国关闭了总共12个地点。坦白说，我个人不会再信任他们与他们达成协议。
Servcorp USA 回复2020-06-30
Hi Chris, We did close 12 centers in the United States and repaid all the deposits. I must say it was the toughest decision I had ever made in my life. I own most of the shares in Servcorp and no matter how hard we tried we Aussies did not seem to understand America and the Americans did not seem to understand the Servcorp product. We ran it with Australians, but it was impossible to sustain the losses. We’ve now changed all the Aussie management to an all American team and we hope to be successful with the 10 centers we have left. Using New York, Chicago, Washington and Houston as a base, if we become successful we will expand again. We hope to regain your confidence and build Servcorp as a brand you can trust. I can only apologize as I know the struggles of trying to build a small business. Alf CEO
小心为上
小心——终止后仍然持续的隐藏收费。尽管提前通知了我们需要办公室的时间并预付了费用，但收费仍在继续。任何初始折扣都会消失。如果你试图挑战他们的额外定价策略，他们的回应是什么？"我们只会派收债人来"。 这是一个令人震惊、不专业且具有恐吓性的经历。 在与这个被动攻击性组织打交道之前要三思。
Servcorp USA 回复2020-06-05
We are sorry to hear about your experience. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please email [email protected] so we can investigate this matter further.
绝佳的创业选址
Excellent location, charming secretary services and the best possible environment to build a representative brand in Berlin!
请另寻他处，别跟他们签合同！
除了管理不善和前台员工高流失率之外，即使你自己管理运营，也存在各种隐藏费用。请在我的评论之前阅读所有一星评论。如果你签署了协议，你会遇到所有这些问题，我强烈同意他们的观点，因为有着相同的经历。"隐藏费用无穷无尽" 此外，他们真的不诚实且不可靠。极其失望。请远离这种不专业的行为。
Servcorp USA 回复2020-05-25
Thank you for bringing this matter to our attention. We are sorry to hear that you felt disappointed in our service. We would like the opportunity to investigate your feedback. Please contact [email protected] and we will be in contact to discuss this issue further with you. Servcorp
办公设施很棒
Great facilities to work in, fantastic staff who support you whenever you need it, especially from Sarah, who helped us on Monday to facilitate our meeting at the last minute and provided us with a professional service. Thanks again for all of your help and support. We really appreciate it.
非常失望——隐藏收费
Our bible study group signed up for a monthly package deal in 2016. We were able to book 10-person conference room 4 times per months for a fixed monthly payment which worked up perfectly even though we only utilized it about 50%. It was a good place for people working in Downtown SF to catch a good class on various biblical subjects in the middle of the working day and the experience was great as well -- nice office managers always ready to help. We have built pretty good relationship over 3 years. However, it all changed in mid 2019 after we have decided to look for a new place. Unfortunately we did not know that the contract renews automatically and realized it only after 5 months after we have noticed charges on the card. I have called and asked if it would be possible to get a refund since we did not book a single room during that time. The receptionist on the phone told me that she understands and her manager will call me back right away to discuss the options. I was waiting all day and nobody called, so I called back and now the receptionist told me that her manager will communicate with me only by email. So I got the email eventually with the copy of the original contract and a cold statement that not only they will not refund anything but also that they will charge and extra monthly payment and an additional termination fee. I have asked her to at least be reasonable and refund us partially, but she would not even consider that. So they charged us for 5 months + one an extra month + termination fee + 10% increase even though we have not used or booked any rooms… all because we did not realize that the contract renews automatically. Basically what started as a good deal turned to be a credit card scheme, or at least this is how it feels.
绝对糟糕——明目张胆的抢劫。大家小心！
恶心死了！邮件发了好几次……回复慢得离谱，干脆没回。合同都没签就开始收费。不付钱就罚你30到50英镑左右。隐藏费用太多。谎言太多。按网站上我需要的产品注册的，结果付的钱比网站上写的还多。简直就是明目张胆的抢劫。两个月了，我连办公室的门都没进过，服务一项都没开通。两个月了，一直扣我钱，啥服务都没提供。把我的卡封了，现在他们想干嘛就干嘛。服务太离谱了。
到处都是隐藏费用——当心！
到处都有隐藏收费。 比如，他们先收一笔钱，为新入住的人办理办公室通行证（85英镑），然后又以秘书费的名义再收一次——"办理通行证的开销"。 这样的收费项目还有一大堆。最后我们付的钱比约定的租金多了一倍多。再也不来了！
Servcorp是我全球业务不可或缺的一部分
我在Servcorp已经2年了。我的大本营是澳大利亚堪培拉的Nishi Building。我的业务聚焦澳大利亚、新西兰和北美。三月份我使用了Dallas, Texas和New York的办公室。这就是我喜欢Servcorp的原因——出色的地段、出色的服务，就像走到哪里都有我自己的办公室一样。既然可以获得无缝的全球便利，何必投资砖瓦呢？Steve Gregory, CEO - Black Bull Performance Group.
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