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购物与时尚

Remi

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103 条评价

3.3103 条评价
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关于 Remi

数据更新
网站
shopremi.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
98%(42/43 条)
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商家自述

Remi 是一家直接面向消费者的睡眠和健康公司。

以上内容由商家自行提供,未经平台核实。

Remi靠谱吗?

Remi(shopremi.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 103 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:57% 给出 4 星及以上,同时 37% 打了 1 星;商家回复了 98% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-11。

评价综述

AI 生成

大多数评论者对他们的整体体验感到满意。消费者经常提到,这些定制的夜间防护罩非常舒适,价格实惠,与昂贵的牙科替代品相比,可以极大地缓解夜间磨牙的情况。人们还欣赏简单的家庭印模套件流程,并发现从开始到结束的支持性指导都非常有帮助。 一些评论者对产品质量不满意,指出令人不快的化学味道或脆弱的材料,随着时间的推移会很快磨损。其他一些人也认为,在尝试解决各种帐户或配件问题时,客户支持很难获得且没有帮助。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

一帆风顺,在不顺利的情况下提供出色的支持

在我厌倦了花 400 多美元从牙医那里购买护齿套后,我已经与这家公司合作了几年。一旦你的印象正确并且你有了第一套,对于未来的守卫和需求来说,这将是超级顺利的航行。在我最新的防护罩交付之前,我从未遇到过任何问题。它们有一种奇怪的化学味道,我无法摆脱。在向客户服务部门寻求帮助并按照他们的指南进行故障排除后,他们不仅花时间与我一起尝试了多种最终没有成功的解决方案,而且还免费向我发送了一套替换防护装置。我只希望我的下一个订单能有折扣,因为我在使用这些防护装置之前已经有几个月了。 A级客户服务!

Remi 回复2026-03-26

Dear Jen, Thank you so much for your continued support and for sharing your experience! We’re glad things have been smooth overall, and we truly appreciate your patience while we worked through the issue with your latest guards. It means a lot to hear that our team could help and make things right. Thanks again for your trust! - The Remi Team

自 2022 年以来,我一直是快乐的 Remi 客户……

自 2022 年起,我的牙医告诉我,我因紧握罐子(显然是醒着和睡着)而导致臼齿出现发际线裂纹,自 2022 年起我就成为了 Remi 的客户。白天我变得更加意识到这一点,并停下来,我发现我的保险只承保一小部分,这是一劳永逸的事情。我找到了雷米,并且很高兴我每年都会收到两次新的后卫。从那时起我就成为了客户。这些警卫比牙医提供的笨重的警卫要舒服得多,我很高兴我走了这条路,因为我知道我不会顺从其他人。臼齿没有改变,所以我知道它正在做我想要它做的事情。此后,我向其他想要更轻护齿套的人推荐了 Remi(Remi 提供多种厚度,我的是最低的。)我最近决定更新我对顶部的印象,因为这是我更喜欢的。 Remi 在那里帮助我完成每一步,我遇到了一些问题,需要一个新的套件和 Zoom 通话才能解决问题。 Remi 顾问很友善、专业,一次尝试就给我们留下了深刻的印象!谢谢雷米!

Remi 回复2026-03-24

Dear Desiree, Thank you so much for sharing your experience and for being part of the Remi family since 2022! We’re thrilled to hear that your guard has been comfortable and effective, and that it’s helped you stay consistent with protecting your smile, especially after dealing with that molar concern. It’s great to know that our thinner options have made a difference for you compared to traditional guards, and we really appreciate you recommending us to others. We’re also glad our team could support you through updating your impression, sometimes it takes a little extra help, and we’re always happy to be there every step of the way. Thanks again for your trust and kind words. We’re so happy to have you with us! - The Remi Team

正是我想要的

老实说,我只是想要一些简单的东西,而这却做到了。舒适,没有奇怪的味道,而且订阅是一个优点,所以我不会忘记重新订购。

Remi 回复2026-03-24

Dear Sabrina, Thank you for the great review! We’re so glad Remi is exactly what you were looking for. Simple, comfortable, and easy to keep up with. Happy to hear the subscription is making things even more convenient! - The Remi Team

我已经使用雷米很多年了。 非常简单的过程并且省钱!

我已经使用雷米很多年了。 我买了牙齿美白和护齿套。 这些护齿套质量上乘,有 3 种不同的厚度。 我喜欢1.3。 就护齿套而言,与雷米相比,牙医的费用是天文数字。 我对他们的产品非常满意。 他们通过电子邮件回复非常快,并且提供优质的客户服务。

Remi 回复2026-03-24

Dear Rose, Thank you so much for your continued support over the years! We’re thrilled to hear that you’ve had such a great experience with both our mouth guards and teeth whitening. It’s awesome that the 1.3mm guard is the perfect fit for you, and that you’ve found our process easy and cost-effective. We also really appreciate your kind words about our customer service team. We’re always here to help and are glad to hear we’ve been able to support you quickly. - The Remi Team

获得最好的

如果您不想让牙齿被磨得粉碎,那么雷米就是您的最佳选择。 他们将尽一切努力确保警卫正确佩戴并完成工作,包括在需要时打电话要求巡查。 而且这一切的费用仅为牙科诊所的一半。 一路上都很划算。

Remi 回复2026-03-23

Dear Bruce, Thank you so much for the amazing review! We’re thrilled to hear you had such a great experience and that our team could support you every step of the way. Enjoy your night guard and protect your smile! - The Remi Team

出色的缩放通话帮助

我需要帮助来建立我的第一印象,而 Zoom 通话的代表非常乐于助人且令人愉快

Remi 回复2026-03-20

Dear Jamila, Thank you so much for the 5-star review! We’re happy to hear your night guards are working well for you and helping with your comfort. We truly appreciate your support! - The Remi Team

可怕的经历

可怕的经历。我订购了一套夜间防护服,但他们运送到了错误的地址。我要求退款,他们停止回复我的电子邮件。骗局。

Remi 回复2026-03-19

Dear Serhii. We’re sorry to hear about your experience. That’s definitely not the service we aim to provide. Someone from our team will reach out shortly to make this right. - The Remi Team

第一次

好吧,这是我第一次尝试定制夜间护卫,给我留下了深刻的印象!它非常合身,整夜感觉舒适,而且我已经注意到早上下巴的紧张感减轻了。

Remi 回复2026-03-20

Dear Miranda, Thank you so much for your kind review! We're thrilled to hear your first custom night guard fits perfectly and is already helping reduce your jaw tension. We're glad you're having a great experience! - The Remi Team

我以前用过雷米,然后…

在我最近一次购买之前,我过去曾使用过 remi。这个过程很简单,而且他们会始终如一地跟进夜班守卫的进度。我迟迟没有回复他们,所以我的第一个模具无法使用,因为它不再在系统中。无论如何,他们的价格和优惠都很优惠,所以毫无疑问我会再次购买。这绝对节省了我的钱,因为我不用再为一晚发生破裂的护卫支付 400 美元的保险,而且他们不会免费更换它。我很高兴雷米的存在,它真的让我免于每晚因咬紧牙关而头痛。

Remi 回复2026-03-16

Dear Rosa, Thank you for being a returning customer and for sharing your experience! We're so glad to hear that the process has been easy and that our team’s follow-ups have been helpful along the way. It means a lot to know Remi is helping you manage your clenching and saving you money compared to traditional options. We truly appreciate your support! - The Remi Team

我订购了两种不同的产品并且......

我订购了两种不同的产品,但两次收到相同的商品。这不是我下的订单。 由于错误不是我造成的,我认为要求我支付退货运费或等待退货处理后再解决问题是不合理的。我被要求退款或更换,无需支付额外费用,但我仍在与客户服务来回发送电子邮件。我确实喜欢夜间警卫,但我不需要 4 个!

Remi 回复2026-03-14

Dear Kelli, Thanks for sharing your feedback. We’re very sorry for the mix-up and understand your frustration. Since this was our error, we’ll cover return shipping and send a replacement or refund, whichever you prefer, at no extra cost. Thank you for your patience while we fix this quickly. - The Remi Team

快乐的顾客

说明易于遵循,印模套件也易于使用。我对我的护齿套非常满意。我给客户服务部发了电子邮件,因为发货时间比我想象的要长,我很快得到了答复,然后在发货时收到了一封电子邮件。

Remi 回复2026-03-16

Dear Kennetha, Thank you for your wonderful review! We're so glad to hear the instructions and impression kit were easy to use and that you're happy with your mouthguard. We also appreciate your patience with the shipping time and are happy our customer service team could assist you quickly. Thanks again for your support! - The Remi Team

佩戴舒适且不笨重

我本来担心戴夜间护罩,但雷米护罩真的很舒服而且很薄。我什至没有注意到我在睡觉时戴着它,而且我的下巴紧张感消失了。

Remi 回复2026-03-13

Dear Andrea, Thank you for the 5-star review! We’re so glad to hear your Remi Mouth Guard feels comfortable and thin, and that it’s helping relieve your jaw tension. Sleeping without worry is exactly what we hope for our customers! - The Remi Team

很棒的经历

很棒的经历!轻松下单,完成印象;一路上提供大量资源和支持,包括书面说明和视频说明,以及通过视频与真人联系或致电寻求帮助的选项。服务快捷!

Remi 回复2026-03-12

Dear Sweet, Thank you for the 5-star review! We're so glad to hear the ordering process and impression kit were easy to complete, and that our written and video resources were helpful. We’re also happy that the support options and fast service made for a great experience. Thanks for choosing Remi! - The Remi Team

游戏规则改变者!

几年前,我第一次开始使用 Remi,是因为厌倦了正畸医生提供的昂贵的夜间护罩——没有保险,要么太厚要么太薄,而且预约不方便。这是一个游戏规则的改变者。我每年用我的 FSA 支付 2 个 Remi 固定员/夜间警卫的费用。我有定制的厚度,我很喜欢家里的成型套件,特别是因为他们可以通过图片查看它们,如果您需要重做,还有一个额外的模具。我晚上经常咬紧牙关并磨牙,所以我喜欢经常换新牙,这样我就不会咬破硬塑料。他们的支持团队也非常有帮助。总的来说,对雷米非常满意!

Remi 回复2026-03-12

Dear Christy, Thank you for the amazing 5-star review! We're so glad Remi has been a game changer for you and that the custom thickness, at-home molding kit, and FSA option make things easier and more convenient. It's also great to hear our support team has been helpful along the way. We truly appreciate your continued support! - The Remi Team

我从…订购了大约 15 套牙套。

在过去的几年里,我从雷米那里订购了大约 15 套牙套,我承认,只有一次他们在搬家时有点生气,他们的交货停滞不前,印象也消失了。 但他们用新的印模套件和出色的防护装置弥补了这一点,迄今为止这些防护装置从未损坏过! 我从德国实验室买了一些,半个236欧元,两个月后就坏了。雷米有最优惠的价格。

Remi 回复2026-03-11

Dear Charlotte, Thank you so much for your continued support over the years. We truly appreciate it! We’re sorry again for the hiccup during our move, but we’re glad we could make it right and that your guards have held up so well. It means a lot to hear you value the quality and pricing. Thanks for being a loyal Remi customer! - The Remi Team

客户服务很棒

客户服务很棒。我认为我付的钱很值。我对夜间警卫没有意见,这是我的第二次订单

Remi 回复2026-03-10

Dear Angela, Thank you for your kind words! We’re glad you’re happy with your night guard and our service. We appreciate your trust and your second order! - The Remi Team

是一个长期的 trem 用户,刚刚得到了我的……

我是长期颤抖用户,刚刚买了第二套。仍然非常舒适,它对我的​​噩梦磨砺产生了很大的影响。

Remi 回复2026-03-09

Dear Ric, Thank you for your continued support and for sharing your experience! We're so glad to hear your second set is just as comfortable and that it’s helping with your grinding. We really appreciate you being a long-time customer! - The Remi Team

好守卫

此次订阅将一次性购买价格从 150 美元左右降至 99 美元。几天前刚刚收到我的防护罩,到目前为止合身性很好。

Remi 回复2026-03-07

Dear Carmen, Thank you for the 5-star review! We're glad to hear your guards arrived safely and that the fit has been good so far. It's great that the subscription option helped make them more affordable as well. If you ever need any help or adjustments along the way, our team is always here to support you. We really appreciate your feedback! - The Remi Team

我从上部和下部开始......

我从上下护罩开始,它们确实对缓解下巴疼痛和磨牙有帮助。如果您愿意,可以只尝试其中一种,但同时使用两种方法效果最好。

Remi 回复2026-03-07

Dear Robin, Thank you for the wonderful 5-star review! We're so glad to hear that using both your upper and lower guards has helped with your jaw pain and teeth grinding. It's great that you've found what works best for you, and we really appreciate you sharing your experience. Thanks again for your support! - The Remi Team

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