Sistabag

Hi Ava, Thank you for taking the time to share your feedback. We're truly sorry to hear that your personalized dress did not fit as expected. We understand how disappointing this must be, especially since you were excited to wear a dress featuring your grandchildren's names. We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, photos of the dress and its size label, along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully investigate your concerns and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Marsha, Thank you for taking the time to share your feedback. We're truly sorry to hear that you never received your package and understand how disappointing it must have been, especially since it was intended as a Father's Day gift. We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, any tracking information you have, and the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully investigate your case and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Judith, Thank you for taking the time to share your feedback. We're truly sorry to hear that your package arrived damaged and that the cut went through the photo on your daughter's bag. We understand how disappointing this must have been. We're glad to hear that your daughter still loves the bag, but we'd still like the opportunity to review your case. Could you please submit a support ticket using the link below and include your order number, photos of the damaged package and the bag, along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully investigate the issue and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Desmond, Thank you for taking the time to share your feedback. We're truly sorry to hear that you have not received your order or a resolution yet, and we sincerely apologize for the frustration this has caused. We are currently assisting you through your existing support ticket, but we're still waiting for your response so we can continue processing your case. Please check your email, including your spam/junk folder, and reply to our latest message at your earliest convenience. Once we receive your response, our support team will continue working on your case and do their best to provide a satisfactory resolution as quickly as possible. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi Ava, Thank you for taking the time to share your feedback. We're truly sorry to hear that the personalized Grandma dress did not fit as expected and understand how disappointing this must have been, especially since it was customized with your grandchildren's names. We'd like the opportunity to review your case and assist you further. Could you please submit a support ticket using the link below and include your order number, photos of the dress, and the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully investigate your concerns and work to provide the best available solution as soon as possible. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Eddie, Thank you for taking the time to share your feedback. We're truly sorry to hear that your order has taken longer than expected to arrive and that you've had difficulty reaching our support team. We have received your feedback and want to assure you that our team is reviewing your case and will do our best to assist you as soon as possible. Please keep an eye on your email, as we'll be contacting you there with any updates regarding your order. Thank you for your patience and understanding. We truly appreciate your feedback.