Sistabag

Hi Sweet P, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the frustration and disappointment this situation has caused. We'd like the opportunity to review your case and better understand what happened. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully review your case and investigate your experience to help address your concerns as thoroughly as possible. Thank you for your patience, and we appreciate your feedback.

Hi Diana, Thank you for taking the time to share your feedback. We're truly sorry to hear that you never received your package and sincerely apologize for the frustration and inconvenience this has caused. We have received your feedback, and our team will review your case and do our best to assist you as soon as possible. We appreciate your patience while we look into this matter. Thank you for bringing this to our attention. We truly appreciate your feedback.

Hi Donyelle, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the frustration caused by the delivery delay and the missing Father's Day plaque. We have received your feedback and understand how disappointing this must have been, especially since the gift never reached your dad. Your concerns have been noted, and our team will review the matter and do our best to assist you as soon as possible. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi Cathy, Thank you for taking the time to share your feedback. We're truly sorry to hear that you have not received your graduation bear and sincerely apologize for the frustration and inconvenience this has caused. We'd like the opportunity to investigate your case further and work toward a resolution. Could you please submit a support ticket using the link below and include your order number, tracking number, and the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully review your case, investigate the delivery issue, and get back to you as soon as possible with the best available solution. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Andrea, Thank you for taking the time to share your feedback. We're truly sorry to hear that your package was delivered to the wrong location and that you did not receive your order. We have received your feedback and sincerely apologize for the frustration and inconvenience this has caused. Your concerns have been noted, and our team will review the matter and do our best to assist you as soon as possible. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi Tavius, Thank you for taking the time to share your feedback. We're truly sorry to hear that you did not receive your order and that you were disappointed with our customer service. We have received your feedback and sincerely apologize for the inconvenience this has caused. Your concerns have been noted, and our team will review the matter and do our best to assist you as soon as possible. Thank you for your patience and understanding. We truly appreciate your feedback.

Hi Angel, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the frustration caused by your missing order and the delay in resolving your refund request. We have received your feedback and understand your concerns. We sincerely regret that this has been your experience, especially after you've already submitted support tickets and emails regarding the issue. Your comments have been noted and will be shared with the appropriate team as we continue working to improve our service and customer support. Thank you for your patience and for bringing this to our attention. We truly appreciate your feedback.

Hi Stacey, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the frustration caused by the missing packages and the support you received. We'd like the opportunity to investigate your case and work toward a resolution. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully review what happened with your two missing packages and get back to you as soon as possible with the best available solution. Thank you for your patience, and we appreciate the opportunity to assist you.

Hi Ebony, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the disappointment caused by the personalized glass and the missing item. We understand that you were previously asked to provide photos, and we appreciate your cooperation. However, we haven't received a response from you yet. If you're still experiencing this issue, we'd be happy to continue assisting you. Please reply to your existing support ticket with the requested photos (if you haven't already) or any additional information, and our support team will review your case and work toward a resolution as soon as possible. Thank you for your patience, and we look forward to hearing from you.

Hi Dewayne, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience this situation has caused. We understand how disappointing it must have been to experience multiple delivery issues, the long delay, and ultimately have the package sent to the wrong address. This is certainly not the experience we want our customers to have. We'd like the opportunity to investigate your case further and work toward a resolution. Could you please submit a support ticket using the link below and include your order number along with the link to your Trustpilot review? Submit a ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will carefully review your case and get back to you as soon as possible. We appreciate your patience and the opportunity to make this right.

Hi Karen, Thank you for sharing your feedback. We’re very sorry to hear that the product you received did not meet your expectations. We understand how disappointing it must be to receive an item that feels significantly different from what was advertised. We sincerely apologize for the frustration and disappointment this has caused. Please rest assured that we have received your information and feedback. Our team will carefully review your concerns regarding the product quality and appearance as we continue working to improve our products and customer experience. We truly appreciate you taking the time to share your experience, and we apologize again for the inconvenience.