Sistabag

Hi Sherrel, Thank you so much for sharing your feedback. We sincerely appreciate your patience while waiting for your order and apologize for the delay and the difficulty you experienced with tracking your package. We understand how concerning that must have been. We're delighted to hear that your order arrived safely and that your husband loves the cap! Your kind words and willingness to order from us again truly mean a lot. Thank you again for your support and understanding. We look forward to serving you again in the future!

Hi Lady Vee, Thank you for sharing your feedback. We’re very sorry to hear that you experienced delivery issues with your order. We understand how frustrating it can be when an order does not arrive as expected, and we sincerely apologize for the inconvenience this has caused. We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and include your order details so our team can investigate the shipment and provide you with an update: Submit a Support Ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will review the information and follow up with you as soon as possible. We truly appreciate your feedback and apologize again for your experience.

Hi Jacquelyn, Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how disappointing this situation must have been. We sincerely apologize that the watch did not match your expectations in terms of the readability of the names, the color quality, and its overall appearance compared to the advertisement. We also regret the shipping issues that resulted in your package being returned by USPS and ultimately arriving after Father's Day, despite being ordered well in advance. We understand how upsetting this was, especially since these were meaningful gifts for people who are very important to you. Please accept our sincere apologies for the inconvenience and disappointment caused. We would like to let you know that we have received your information and feedback. Our team will carefully review your case, including the product quality concerns and the shipping issues, as we continue working to improve both our products and delivery experience. We truly appreciate your patience and apologize again for your experience.

Hi Margaret, Thank you for sharing your feedback. We’re very sorry to hear about your experience with the sizing of your t-shirt dresses. We understand how frustrating it must be to receive 5XL items that are smaller than the 4XL size you previously purchased. We sincerely apologize for the inconsistency in sizing and the inconvenience this has caused. Please rest assured that we have received your information and feedback. Our team will review your concerns regarding the size discrepancy as we continue working to improve the consistency and quality of our products. We truly appreciate your feedback and apologize again for your experience.

Hi Miguel, Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation must be. We sincerely apologize that you have been waiting for over two months without receiving your package and that you have not received the follow-up responses you were expecting after contacting our support team. We understand how concerning it is to be told a package was delivered when you have not received it. Please accept our sincere apologies for the inconvenience caused. We would like to let you know that we have received your information and feedback. Our team will carefully review your case, including the shipment status and previous communications, and will follow up with you as soon as possible regarding a resolution. We truly appreciate your patience and apologize again for your experience.

Hi Francis, Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating and disappointing this situation must be. We sincerely apologize that your Father's Day order arrived late, that the T-shirt was the wrong size, and that the plaque contained incorrect names. We understand how upsetting it is to receive personalized items with errors, especially after you had already provided photos and requested a refund. Please accept our sincere apologies for the inconvenience caused. We would like to let you know that we have received your information and feedback. Our team will carefully review your case, including the photos and previous correspondence, and will follow up with you as soon as possible regarding a resolution. We truly appreciate your patience and apologize again for your experience.

Hi Nickie, Thank you for sharing your feedback. We’re very sorry to hear about your experience. We understand how disappointing it must have been to place your order on May 28 with the expectation that it would arrive before Father's Day, only to receive it on June 23. We also apologize that you were not provided with a more accurate delivery estimate and that our support team was unable to give you a clear update beyond the delay notification. Please accept our sincere apologies for the inconvenience caused. We would like to let you know that we have received your information and feedback. Our team will review your order and your comments regarding the estimated delivery timeline as we continue working to improve our shipping estimates and customer communication. We truly appreciate your patience and apologize again for your experience.

Hi Tish, Thank you for sharing your feedback. We’re very sorry to hear that your experience did not fully meet your expectations. We understand how frustrating it must have been to receive your order later than the estimated delivery date and to receive multiple duplicate email updates that did not provide clear delivery information. We also understand your disappointment with the gift box not being what you expected. At the same time, we truly appreciate your kind words about the product itself and are glad to hear that you were pleased with it. Please accept our sincere apologies for the inconvenience caused. We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below so our team can review your order details and address your concerns: Submit a Support Ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will review the information and follow up with you as soon as possible. We truly appreciate your feedback and apologize again for your experience.

Hi Nadine, Thank you for sharing your feedback. We’re very sorry to hear that your order did not arrive before Father's Day despite being placed in what you believed was enough time. We understand how disappointing it must have been to miss such an important occasion, and we sincerely apologize for the delay and the inconvenience this caused. Please accept our sincere apologies for not meeting your expectations. We would like to let you know that we have received your information and feedback. Our team will review your order and the shipping timeline carefully as we continue working to improve our service and delivery experience. We truly appreciate your patience and apologize again for your experience.

Hi Charlisa, Thank you for sharing your feedback. We’re very sorry to hear that the shirt did not meet your expectations. We understand how disappointing it must be that the color of the shirt was different from what you expected, especially since your son was hoping for a true navy blue shirt. We sincerely apologize for the inconvenience and understand how important it is for the product to match the images shown. We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the shirt you received so our team can investigate the color discrepancy: Submit a Support Ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will review the information and follow up with you as soon as possible. We truly appreciate your feedback and apologize again for your experience.

Hi Net Atk, Thank you for sharing your feedback. We’re very sorry to hear that the product did not meet your expectations. We understand how disappointing it must be to receive an item with material and stitching quality that falls short of what you expected. We sincerely apologize for the frustration and inconvenience this has caused. We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and, if possible, include photos of the item you received so our team can investigate the quality concerns: Submit a Support Ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will review the information and follow up with you as soon as possible. We truly appreciate your feedback and apologize again for your experience.

Hi Kashawn, Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been. We sincerely apologize that your order took longer than expected to arrive and that the delivery notification was received only after the package had already been delivered. We understand how stressful it was to purchase an alternative Father's Day gift because you were concerned your original order would not arrive in time. Please accept our sincere apologies for the inconvenience and the additional expense this caused. We would appreciate the opportunity to review your order and assist you further. Please submit a support ticket using the link below and include your order details so our team can investigate the shipping timeline and provide appropriate assistance: Submit a Support Ticket: https://portal.upmerce.co/sb/submit Once we receive your ticket, our support team will review the information and follow up with you as soon as possible. We truly appreciate your feedback and apologize again for your experience.