Skynet（skynet.com.my）在 OK.one 的综合评分为 1.4 分（满分 5 分），基于本站收录的 228 条用户评价，属于商业服务分类，口碑较差。88% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 16 条。数据最后更新于 2026-10-25。
THEY DO NOT DESERVE EVEN 1 STAR worst courier ever I would extremely advise against using this service, they look cheap but at the end you have to pay as much as tax as your order is worth and you have to pay it over the phone and persons are taking it there self over the phone which is not secure at all. All my orders where double expensive at the end. I ask everyone not to send me anything through skynet! Please dont use them if you want to safe your money!
Terrible, but the customer service folk were very nice and got the refund sorted okay, but had to go through parcel to go who eventually processed a refund. This is what happened. Purchased and printed postage label. Hermes acted as intermediate company, collected on time and successfully delivered to SkyNet. Parcel was going to Russia. I checked after a couple of weeks why it was sitting in their company two weeks later. Usual thing. ‘We’re processing your order, use the tracking Number’. No kidding Sherlock 🕵️♂️. Another week or so later at 7.30am parcel delivery dude braying on my door. They had returned the parcel back to me. Customer Service, to paraphrase, Ooh sorry must have been put on the returns pile by mistake. Really it isn’t that hard if you are a delivery company. Any first impressions are not good so sticking with Royal Mail in the future.
I had a small consignment from China . It says on the skynet tracking system * on hold till duty paid* Fair enough we all pay tax , right !! . You try and ring them to pay it, you are met with a deluge of auto spiele whilst you are waiting for an answer , An answer that does not come !!! You die from boredom listening to some robot about how good skynet is ? ha ha ha two days i have rung them to pay a duty . Good job i have a sense of humour. 500920206124 is in a black hole i think . Hwo can I pay if you do not answer the phone ? simple math .
Claimed I signed for a delivery whilst the driver was sitting outside and filling paperwork outside my house! Approached asked him about my delivery, claimed there was no delivery! Monday comes status updates as delivered I’m out of pocket £1500 designer gear! ! Make the driver open is door and check for your parcel and make sure you request a photo of delivery of recipient as proof as they are using covid as an excuse for you not signing! And not taking photographs for proof like the rest of the delivery company under ‘covid’
They don’t even deserve one star. They try to charge me $95 for package from UK valued at $234. This is over 40% of the shipment value. I have contacted them and the lady at the phone couldn’t explain the extra charges. Unfortunately I had to refuse shipment as this is daylight robbery.
My package went to this company in mid july. NO PHONE CALL OR ANYTHING. I get some bizarre email that looks like a scam saying I owe 40$ DUTY on a 80$ PACKAGE. I tried paying online and it keeps saying "ERROR"... I tried for DAYS. Nobody has answered my emails or phone calls. I am pissed because I am afraid it will get sent back. I don't know their office hours or anything, the phone number just keeps ringing!!! This is absolutely the most stupid delivery situation I've ever had. I order online all the time and never in my life has this ever happened with anyone else.
Accidentally held my package awaiting duty (that was prepaid) was assured my package would be sent out immediately, after which I waited another week for it. at which point I called again and was assured my package would arrive in two days. After four days I recieved half my package! No one answers the phones, it is impossible to find out what is going on at any given time. Seriously F*** this company!
Ordered bike parts from wiggle.com (UK to CANADA). I knew the date and expected my package, but it never came. I looked into it and found that skynet had the package "On Hold - Consignee to Pay Charges." BUT, I was never notified by skynet via email, SMS, or phone about any charges. Then... there is no way to contact them. They do not answer their phone or email. After many days and phone calls, I was finally able to contact a person in Skynet UK who told me how much I owed, and then I had to use reddit to figure out how to pay it, as even skynet UK was unable to email me (they have the correct phone number and email). So now I paid... and I am waiting to see when/if they release my package.,, and my "priority dispatch" is now over a week late. Never use skynet.
Honestly after reading previous reviews, I thought there was no hope of my parcel from the middle east arriving. However, the tracking information was spot on, I was able to get through to customer services within 30 seconds to pay the customs charge, and then the parcel arrived sooner than expected! Superb service and one that I wouldn't hesitate to use again.
under what regulation these people are trying o charge 100% of order value on customs duties in india. this is daylight robbery, these people should be imprisoned and banned from industry
If there was a zero , that would be the rating for Skynet Worldwide Express services , poor service !!!!
Horrible experience, don't order a product if they use Skynet. They charged me $12 Duty on a $18 product
Horrible, violating Canada Customs regulations don't allow self-clearance. Don't respond to email or answer phones. Reporting them Update 7/24/2020: After 7 weeks, over 40 emails, 2 dozen phone calls, even a 60km drive to their location (couldn't find it), package finally arrived via UPS. Yup UPS! Multiple complaints to the sender forced them to transfer it to UPS for delivery. This incompetence goes way beyond a single incident, don't waste your time, stay away.
The tracking updates do not tally with the actual status of the shipments. Staff usually blames other companies even when they are at fault. Branches are nothing more than just empty offices. The only reason why they are Lazada’s choice courier because they are willing so go very low in their rates. Lazada doesn’t care about service quality, i.e. wash hands after sales. Well, when you pay peanuts, you get _ _ _ _ _ _ _!
Throw my parcel when it's labeled as FRAGILE. what the heck ?! then when they said dispatching from the warehouse to my address. it took another 1 week to reach. when it was only within 10km. unacceptable. seriously, it's not exaggerating. give me tracking info also useless. because it not accurate at all.
it's very hard for me to click in one star,it should be less than zero. I had the worst experience with this company. After being late almost a month, I called many times with no proper answer. After all this time I received an email saying that my Shipment has been delivered to my name. but I never received anything. after calling them back they told me just order the same item again and their system is saying that the package was delivered to me? Do they think we are stupid and we have no wright? I feel so frustrated and angry because of all those lies.
Just 30 minutes ago, your currier agent called me and claims that he can not find my building (appartment unit), after all the clear and understandable instructions that i gave to him through the phone when he called. It was clear in our conversation that he is just down stairs in his car, and he ask me to go down and get my package and threatens that if i will not go and get it there he will leave. In any country that you are in, irregardless of race acting professional is very important as an employee, i know that because i do act professional and the delivery person which you employed isn't and is very rude.
The worst company and staff in the worldاسواء شركه شحن في العالم واسواء موظفين في العالم
I have a shipment with Skynet that has been sitting in their Chan Sow Lin warehouse for over 2 weeks. There has been no update to the tracking since then. I have called at least 50 times over 2 weeks, and no answer. I received a reply to my THIRD email saying your shipment will be delivered 'tomorrow' (5th June). 200% this person did not even check before replying. 5th June no delivery I emailed again, and the person said will deliver next Tuesday (9th June). 9th June no notification, no delivery, no call. I emailed to ask if I can go to the warehouse to pick it up myself (still attempting to call to no avail), the person replied yes you can pick it up yourself. 10th June 4.30pm I go to CR2 warehouse, guy at office says "tak boleh datang petang, you tulis nama, bila dah jumpa kita call, esok you datang collect". I said no it's been too long and lady behind counter comes to take my name with the most fed up attitude and face, waited there for 20 minutes and they could not locate my shipment. The warehouse is an absolute mess! the packages scattered and look like rubbish. if you cannot even locate my shipment, how can you tipu and say will deliver on so and so date? The absolute worst!
Order bike parts from Wiggle. Package was sent by Skynet Worldwide Express. Previous orders sent by Royal Mail with no problems. Once package arrived in Canada, I received an email from Skynet requesting $37.00 in brokerage fees, duty and taxes. Asked to pay through Skynet website, I indicated that I wanted to self-clear so that I wouldn't have to pay brokerage fees. Skynet indicated that was not possible and I would have to pay the full amount. I have imported goods many times and I know that I have the right to self-clear. Under duress, I paid the full fees so that I would receive my package. Upon receipt of my package, I noticed that Skynet did not include an invoice which listed a breakdown of the fees charged. I contacted Skynet asking for an invoice but with no success. I don't even know if the fees charged are legit.These fees may have ended up in someones pocket, no the Gov't of Canada. Now, what type of business requests a payment and does not provide an some type of document to support the fees charged. I think Skynet has very shady business practices and should be avoided at all costs. Concerning Wiggle, this was my last order with them. I question Wiggles core business values when they use such a shady courier. Many other online bike stores which provide trustworthy service
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