Hi Penny! 💖
We’re so thrilled to hear that Juice was able to quickly resolve the issue with your foundation pump and get a replacement sent out for order #904329! Providing smooth, helpful support to make sure you can enjoy your products hassle-free is what we aim for, and we'll be sure to pass along your wonderful shoutout to Juice. Thank you so much for taking the time to share your review with us! ✨
Warmly,
The Smooche Team
A
Angela · 写过 6 条评价 · 体验于 2026-08-05 ·
★★★★★
优质的产品和完美的覆盖范围......
优质的产品和完美的覆盖率和色彩
smooche 回复2026-08-06
Hi Angela! 💖
We’re so thrilled to hear that you love the product and got the perfect coverage and color match! Knowing you're happy with your purchase truly brightens our day. Thank you so much for sharing your wonderful review with us! ✨
Warmly,
The Smooche Team
Hi Lori! 💖
We’re so happy to hear that Genrev took such great care of you and provided wonderful support with your refund! Fast shipping and exceptional customer service are always our goals, and we'll be sure to pass along your sweet shoutout to Genrev. Thank you so much for taking the time to share your review! ✨
Warmly,
The Smooche Team
U
Upset customer · 写过 5 条评价 · 体验于 2026-08-05 ·
★★★★★
我订购的动机是……
我是在一份神秘礼物的激励下订购的。
不幸的是,我没有收到神秘礼物。
1028640 订单号。
smooche 回复2026-08-06
Hi there,
We’re sorry to hear about your experience and want to make things right. We’ve sent you an email to discuss this further and find the best resolution for you. Please check your inbox, and feel free to reply at your earliest convenience.
Looking forward to assisting you!
Warm regards,
The Smooche Team
N
Nancy Cole · 写过 4 条评价 · 体验于 2026-08-05 ·
★★★★★
其中一个出现了问题……
其中一款产品出现了问题,但 Genrev 解决了这个问题。卓越的客户服务。
谢谢 !
smooche 回复2026-08-06
Hi Nancy! 💖
We’re so thrilled to hear that Genrev went above and beyond to make things right for you! Providing excellent customer service is what we strive for, and we'll be sure to pass along your wonderful shoutout to Genrev. Thank you so much for sharing your review with us! ✨
Warmly,
The Smooche Team
Hi Jeanne! 💖
Happy early 60th Birthday! 🎂 We’re so thrilled to hear how much you love the color-changing magic and smooth, crease-free finish! We'll definitely pass along that well-deserved "atta girl" shoutout to Mary for keeping you updated on your delivery. Thank you so much for sharing your fun test idea and wonderful review! ✨
Warmly,
The Smooche Team
Hi Johanna,
We’re sorry to hear that you had this experience, and we’d love to make things right. However, we couldn’t locate your order based on the review alone. Could you please share your order number with us? This will help us look into the issue and assist you as quickly as possible.
You can reach us at [email protected] or reply here with your details. We’re happy to help!
Warm regards,
The Smooche Team
M
Margaret Fitzpatrick · 写过 3 条评价 · 体验于 2026-08-05 ·
Hi Margaret! 💖
We’re so thrilled to hear that Carla went above and beyond to provide you with excellent, hassle-free service for order #929222! We'll be sure to pass along your wonderful shoutout to her. Thank you so much for your kind recommendation and for sharing your review with us! ✨
Warmly,
The Smooche Team
Hi Maria! 💖
We’re so thrilled to hear that Genrev was such a wonderful help with order #911690! Her quick responses and great problem-solving are truly appreciated, and we'll be sure to pass along your sweet shoutout to her. Thank you so much for taking the time to share your review! ✨
Warmly,
The Smooche Team
S
Shakuntla Singh · 写过 9 条评价 · 体验于 2026-08-05 ·
★★★★★
号码 1102057 卡拉
号码 1102057 卡拉
助理非常乐于助人,很快就解决了问题。
smooche 回复2026-08-06
Hi Shakuntla! 💖
We’re so thrilled to hear that Carla was super helpful, cheerful, and quick to resolve your issue with order #1102057! We'll be sure to pass along your wonderful shoutout to her. Thank you so much for taking the time to share your review! ✨
Warmly,
The Smooche Team
Hi Eunice! 💖
We’re so happy to hear that Genrev was super accommodating and provided great service with your full refund for order #927099! We'll be sure to pass along your wonderful shoutout to her. Thank you so much for taking the time to share your review! ✨
Warmly,
The Smooche Team
Hi Alice! 💖
We’re so thrilled to hear that Genrev provided outstanding, kind, and professional support with your return! We'll be sure to pass along your sweet shoutout to Genrev. Thank you so much for taking the time to share your review! ✨
Warmly,
The Smooche Team
Hi Keshia! 💖
We’re so thrilled to hear that Carla was wonderful and helpful with your refund process! We're glad you loved the texture and quality, and we will be sure to pass along your sweet shoutout to Carla. Thank you so much for taking the time to share your review! ✨
Warmly,
The Smooche Team
Hi Sandra! 💖
We’re so thrilled to hear that you had an all-round brilliant experience! Knowing that our customer service was quick and polite, and that our foundation sits perfectly on your mature skin without drying or settling into wrinkles, truly brightens our day. Thank you so much for taking the time to share your wonderful review! ✨
Warmly,
The Smooche Team
Hi Sarah! 💖
We’re so thrilled to hear that the foundation exceeded your expectations with a perfect color match, smooth application, and early delivery! We also love your idea for trial and travel sizes and will definitely pass that along to our team. Thank you so much for taking the time to share your wonderful review! ✨
Warmly,
The Smooche Team
S
Sonia Ilisco · 写过 7 条评价 · 体验于 2026-08-05 ·
★★★★★
卡拉超级乐于助人
卡拉非常乐于助人,回答了我所有的问题,她真的很倾听我的意见。很棒的客户服务体验!
smooche 回复2026-08-06
Hi Sonia! 💖
We’re so thrilled to hear that Carla was super helpful, listened closely, and answered all of your questions! Delivering a great customer service experience is what we strive for, and we'll be sure to pass along your sweet shoutout to Carla. Thank you so much for taking the time to share your wonderful review! ✨
Warmly,
The Smooche Team
Hi Catherine,
We’re sorry to hear about your experience and want to make things right. We’ve sent you an email to discuss this further and find the best resolution for you. Please check your inbox, and feel free to reply at your earliest convenience.
Looking forward to assisting you!
Warm regards,
The Smooche Team
Hi Shawna,
We’re sorry to hear about your experience and want to make things right. We’ve sent you an email to discuss this further and find the best resolution for you. Please check your inbox, and feel free to reply at your earliest convenience.
Looking forward to assisting you!
Warm regards,
The Smooche Team
k
kshitija sangoi · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
卡拉非常支持……
CARLA 来自支持团队的大力支持。感谢您的帮助。该产品绝对很棒,只是不适合我的皮肤类型。
smooche 回复2026-08-06
Hi Kshitija! 💖
We’re so thrilled to hear that Carla was super supportive and helpful! We're glad you loved the quality of the product, and we will be sure to pass along your wonderful shoutout to Carla. Thank you so much for taking the time to share your review with us! ✨
Warmly,
The Smooche Team
J
JLynn · 写过 6 条评价 · 体验于 2026-08-05 ·
★★★★★
我真的很喜欢调色底座
我真的很喜欢调色底座。 它感觉很轻,但具有良好的遮盖力和混合效果,同时不会突出我的细纹和皱纹
smooche 回复2026-08-06
Hi JLynn! 💖
We’re so thrilled to hear how much you love the color-adjusting base! Knowing that you enjoy the lightweight feel, great coverage, and smooth finish that doesn't highlight lines or wrinkles truly brightens our day. Thank you so much for taking the time to share your wonderful review! ✨
Warmly,
The Smooche Team