这款粉底遮瑕效果超棒
这款粉底液的遮瑕效果很棒
smooche 回复2026-08-24
Hi Catherine, 非常感谢您的美好评论！💕 很高兴听到您喜欢这款粉底液的出色遮瑕力。 此致问候， The Smooche Team
关于 smooche
数据更新- 网站
- smooche.com
- 分类
- 美丽与健康
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 221 条评价
- 差评回复率
- 91%（32/35 条）
是 smooche 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
Smooche是一个以解决方案为导向的美妆品牌，致力于创造一个让每个人都能自信的世界。
以上内容由商家自行提供，未经平台核实。smooche靠谱吗？
smooche（smooche.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 221 条用户评价，属于美丽与健康分类，口碑良好。82% 的评价为 4 星及以上，13% 为 1 星；商家回复了 91% 的差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-08-26。
评价综述
AI 生成综合5,578条评价来看，绝大多数消费者对这家公司体验极佳。许多忠实顾客经常称赞专属客服团队在解决意外配送或订单问题时的迅速、友好和高效协助。许多满意的评论者指出，这款独特的粉底液融合度极好，全天保持清新，呈现真正自然的外观。 然而，也有部分顾客反映该粉底液与某些肤色不太匹配，上脸后偶尔显得过白、厚重或卡粉。另有少数人表示，这款化妆品在日常佩戴时会明显卡在细纹中，或引起轻微皮肤刺激。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
CARLA
嗨 CARLA，订单号 1077946！🍕 非常专业，快速解决了我的问题。
smooche 回复2026-08-24
Hi there, 非常感谢您的好评！💕 很高兴得知 Carla 能够快速且专业地解决了您的问题。 此致问候， The Smooche Team
My experience has been very helpful in…
查物流挺有用的，能知道产品到哪了，不过还没收到
smooche 回复2026-08-24
Hi Alice, 感谢您的反馈！💕 很高兴我们的团队能帮您追踪订单。很抱歉订单尚未送达，非常感谢您的耐心等待。 此致问候， The Smooche Team
The foundation makes my skin look dry…
这款粉底让我的皮肤看起来干燥又苍白。我本身也没怎么晒黑，但它把我的脸白了好几个度。质地轻薄好涂抹，但我不喜欢它上脸后的妆效。
smooche 回复2026-08-24
Hi Hayley, 很抱歉听到您的经历，我们希望能为您解决问题。但仅凭评论我们无法找到您的订单。能否请您提供订单号？这将帮助我们调查问题并尽快为您提供帮助。 您可以通过 [email protected] 联系我们，或在此回复您的详细信息。我们很乐意帮助您！ 此致问候， The Smooche Team
Christmas come early!!!!
Extremely fast delivery, I’m blown away by the product!!!! And the nice little freebies are always a bonus. It’s like Christmas!!🎄
smooche 回复2026-08-24
Hi Angela, 非常感谢您的精彩评价！💕 很高兴听到您的订单快速送达，而且产品让您惊艳。小礼物也很合您心意！🎄✨ 此致问候， Smooche 团队
I have contacted them four times now to…
I have contacted them four times now to send back the items that I bought and mistakenly had bought two containers and only wanted to buy one on top of that.Nobody has ever contacted me as to how to send it back and get my money back
smooche 回复2026-08-24
Hi Gail, 很抱歉听到您的体验不佳，我们希望为您妥善解决。我们已给您发送了邮件，以便进一步沟通并找到最佳解决方案。请查看您的收件箱，方便时请随时回复。 期待您的回复！ 此致问候， Smooche 团队
喜欢这个产品
Love the product. Brush is really soft!
smooche 回复2026-08-24
Hi Yvette, 非常感谢您的美好反馈！💕 很高兴听到您喜欢这款产品，并且享受刷毛的柔软触感。 此致问候， Smooche 团队
Sharon has been extremely helpful to me…
Sharon has been extremely helpful to me during my purchase.I had many questions,she was so helpful,the product is amazing.Thank You B.S. N.J.
smooche 回复2026-08-24
Hi Barbara, 非常感谢您的友善评价！💕 很高兴听到 Sharon 耐心解答了您的所有问题。我们也为您喜欢这款产品而感到高兴！ 此致问候， Smooche 团队
Best Mascara
Great product however it took a long time for the delivery. It does what it states longer lashes fuller no clumps and no mess when you wash it off. I recommend this product this is definitely The best Mascara I have used.
smooche 回复2026-08-24
Hi Lyn, 感谢您的精彩反馈！💕 我们很高兴听到您喜欢这款睫毛膏，持久不结块的效果让您满意。配送比预期慢了些，我们深表歉意，也非常感谢您的耐心。 此致问候， Smooche 团队
喜欢这个产品
Love the product. Never heard of it before but thought I'd try it. It is smooth and looks colorless but covers dark spots, freckles, blends my skin color. I look and feel younger.
smooche 回复2026-08-24
Hi Lorene, 非常感谢您的好评！💕 很高兴听到您喜欢 Smooche 的顺滑质地，以及它帮助均匀肤色的效果。看到您满意的结果我们真的很开心！ 此致问候， Smooche 团队
This is a lighter skin product
It’s a good product for lighter skin complexion, I have olive skin and you can always tell when i am wearing it, I wish they would make this product for olive skin. After speaking with customer service, Carla helped me very quickly resolve my issue with the matter in a very professional manner. Thank you to the Smooche team and most importantly, Carla.
smooche 回复2026-08-24
Hi Angel, 很抱歉听到您的经历，我们希望能弥补。但仅凭评价我们无法定位您的订单。能否请您提供订单号？这将帮助我们调查问题并尽快为您提供帮助。 您可通过 [email protected] 联系我们，或在此回复您的详细信息。我们很乐意帮助您！ 诚挚问候， The Smooche Team
This is absolutely the best for mature skin
I am 68 years old and have been looking for a couple of years for a foundation that will work on mature skin. I have bought everything from hush to Estee Lauder and without a shadow of a doubt this is number one in my book. THIS IS THE BEST!
smooche 回复2026-08-24
Hi Anna, 感谢您的精彩评价！💕 很高兴得知Smooche已成为您成熟肌肤的首选粉底。看到您满意的效果我们非常开心！ 诚挚问候， The Smooche Team
I was given in store credit
I was given in store credit, and have no interest in the other products.
smooche 回复2026-08-24
Hi Emm, 很抱歉听到您的经历，我们希望能弥补。但仅凭评价我们无法定位您的订单。能否请您提供订单号？这将帮助我们调查问题并尽快为您提供帮助。 您可通过 [email protected] 联系我们，或在此回复您的详细信息。我们很乐意帮助您！ 诚挚问候， The Smooche Team
Novie was so helpful while fixing a…
Novie was so helpful while fixing a shipment error for me. I was even given a great discount. This was very good customer service
smooche 回复2026-08-24
Hi Aa Aa, 感谢您的精彩反馈！💕 很高兴得知Novie帮助解决了发货问题并提供优质的客户服务。 诚挚问候， The Smooche Team
客户服务
After posting my complaint, Carla from customer service contacted me immediately and made it right. I received a full refund. Thank you Carla!
smooche 回复2026-08-24
Hi Olga, 非常感谢您的友善评价！💕 很高兴Carla能够快速响应，解决您的疑虑并安排全额退款。非常感谢您的反馈！ 诚挚问候， The Smooche Team
I love the Smooch Foundation …
I love the Smooch Foundation it makes my skin so soft and smooth and love how the foundation matches to my skin colour
smooche 回复2026-08-24
Hi Shirley, 非常感谢您的美好反馈！💕 很高兴得知您喜欢皮肤变得柔软光滑的感觉，以及粉底与肤色的完美匹配。 诚挚问候， The Smooche Team
What wonderful efficiency!!
I am 78 and have pale skin. I had great expectations of Smooche but am greatly disappointed because no colouring goes on after applying the cream. I look even whiter. Can I return the product (used 3 times)? NB I didn’t save the packaging. Please tell me how to proceed. Carla’s immediate response to the review above has left me flabbergasted! What a kind, efficient, troubleshooting woman she is…. She wanted to spare me the hassle of having to return the product and refunded me within a day. I’m still sorry Smooche didn’t work for me but at least I was free to try it and the 30 days guarantee was not an empty promise. Perhaps this will encourage other people to order the product without fear of losing their money if it doesn’t work for them. I give her 5 stars - and would gladly have given her 10, if possible - for her outstanding service. Thank you, Carla!!
smooche 回复2026-08-24
你好Joan， 很抱歉听到你的经历，我们希望能帮你解决问题。我们已发送邮件与你进一步沟通，寻找最佳解决方案。请查看收件箱，随时回复。 期待为你提供帮助！ 此致问候， Smooche团队
Order 922836!
Order 922836!) I had placed an order for the color changing foundation. It never arrived. I then received an email from Rich saying customs never released it for delivery and offered to resend the order free of charge I requested a refund at that point. Promptly received an email saying my refund would be granted and a confirmation email would be sent by Shake. That email also arrived promptly! It wasn't their fault customs got in the way ! Fast efficient service and quite friendly! Pleasure to deal with!
smooche 回复2026-08-24
你好， 感谢你分享你的经历！💕 很抱歉你的订单被海关扣留，但很高兴Rich和Shake能及时协助并全程保持沟通。 我们真心感谢你的耐心和对我们要服务的赞美！ 此致问候， Smooche团队
客服超棒
This product was not for me but I have to compliment the customer service of this company. Carla was extremely helpful and made everything right. That was such a pleasant surprise in these times of total failure to value the customer. I will definitely be looking to purchase other items from this company.
smooche 回复2026-08-24
你好Kell， 非常感谢你分享的美好反馈！💕 很抱歉产品不适合你，但很高兴Carla能帮你解决问题。我们真心感谢你的美言，期待你再次光临尝试我们的其他产品！ 此致问候， Smooche团队
I received my ordered in good time but…
I received my ordered in good time but sadly the colour changing foundation did not work for my already pale skin. I looked totally washed out and my face felt itchy. I sent emails to claim the money back guarantee which were only responded to by AI. I posted here and got a reply from the lovely Carla who arranged the refund and that was done quickly. Since this is a product based review i would give 3 stars but I would award Carla 5 stars for resolving the issue
smooche 回复2026-08-24
你好， 感谢你分享真实的反馈。💕 很抱歉粉底液不适合你的白皙肤色，也让你感到不适。 很高兴Carla能亲自介入，为你提供帮助，并确保退款快速处理。你对她的赞美对我们意义重大，我们一定会转达给她！ 此致问候， Smooche团队
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