Sunflowerly is an online personalized gifts store. We offer a wide range of home decorations, accessories, graphic t-shirts, hoodies & sweatshirts, footwear and a whole lot more for customers around the world.
Most reviewers were let down by their experience overall. People frequently complained that the items received looked nothing like the advertised pictures, often describing them as cheap plastic pieces instead of the quality personalized products they expected. Customers also experienced frustrating delivery delays, unresponsive customer support, and major difficulties in obtaining refunds when orders arrived damaged or incorrect.
Some reviewers were happy with their purchases, noting that their personalized items arrived exceptionally quickly and matched the online previews perfectly. These satisfied customers praised the wonderful products and explicitly stated they would gladly place new orders again in the future.
After I contacted you about my order never being received. The company got right on it and i received my order within 14 days time.
Sunflowerly 回复2025-08-23
Hi Rebecca,
Thank you so much for your wonderful feedback! We're glad to hear you received our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
Great products, but the shipping could be a little faster.
Sunflowerly 回复2025-08-25
Hi Anthony,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. We truly appreciate your feedback about shipping and are always working to improve delivery times to make your experience even better.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
I absolutely love the item that I have ordered from ya'll, my husband & I LOVE it so much thank you very much
Sunflowerly 回复2025-08-16
Hi Crystal,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
Hi Brian,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
I purchased the Police Decanter and glass, but the product did not match the advertised images. I found that the materials used appeared to be of poor quality and not as depicted.
Sunflowerly 回复2025-08-13
Hi Jim,
We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance.
We are looking forward to hearing from you soon.
The products were nice and the personal labeling was great! Customer service was fantastic with any question I had before purchasing! They are the real deal! Thank you!!!
Sunflowerly 回复2025-07-30
Hi Scott,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
Changing this review because my blanket came in, and it is absolutely adorable! So so happy with it!
Sunflowerly 回复2025-06-12
Hi Brittany,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
Product looks nothing like the photo, after I went back and looked they did say that the product shown isn't the actual product. It was a 3D sculpture shown but the product they sell is a flat picture covered in acrylic. Why not just show what they sell ?
Sunflowerly 回复2025-05-27
Hi Dave,
We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance.
We are looking forward to hearing from you soon.
customer service has been really good about getting back to me. I even heard from owner. Alex
Update~ Recieved both gifts. Thank you so much. You have loyal customer.
Sunflowerly 回复2025-05-12
Hi Laura,
We're very sorry to hear about this issue.
However, we’d like to clarify that we did send your tracking notification to the email address you provided on May 7. Please check your inbox, as well as your spam or junk folder, in case it was filtered there. If you’re still unable to find the email, let us know and we’ll be happy to resend the tracking details.
Please let us know if you need any further assistance. We're happy to help.
Not a bad place to shop delivery was fast it was a good experience
Store is legit no problems delivery was fast but check the size of whatever u buy overall a good experience. The size difference threw me off
Sunflowerly 回复2025-05-09
Hi Nolan,
We are so sorry to hear about this issue.
Upon checking, your order was already delivered to your address on April 28.
Our agent has also reached out to you via email and we hope you could take a look at it so that we can provide further assistance.
We hope to hear from you soon.
Ordering was easy, the package was delivered promptly and I was notified of its progress to my mailbox. The quality of the t-shirts is phenominal! The colors are bright and very little shrinkage. I really love these t-shirts...
Sunflowerly 回复2025-05-08
Hi Pat,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
I got what i ordered got it quite quickly was very happy with it. Problem now I'd like to order more but when i try to go to website it says bad request
Sunflowerly 回复2025-04-09
Hi Lisa,
Thank you so much for your kind words. We’re so glad to hear you were happy with your order and received it quickly!
Regarding the issue accessing our website, you can try copying and pasting the link directly into an incognito tab.
If that doesn’t work, we recommend clearing your browser's cache and cookies before trying again. This usually helps resolve issues like a "bad request" error.
Please let us know if the problem persists. We’re happy to help further!
What you see is not necessarily what you will get!
I was disappointed when I received my item today. It was not at all what was pictured. I thought what I ordered would be like a standalone figurine type product that had a 3-D element to it instead, what I received was a very thick acrylic shape with what looks like a paper image inside the acrylic.
Sunflowerly 回复2025-02-25
Hi,
We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance.
We are looking forward to hearing from you soon.
I placed an order and just notice that I didn't receive an order number to my email. Im gonna call my bank tomorrow to stop payment, because these reviews are scaring me. I wish I would have read reviews first hand. I spent $35
Sunflowerly 回复2025-02-25
Hi Luna,
We are so sorry to hear about this issue. We send a confirmation email to our customers after they place an order. In this case, please check your inbox and spam/junk folder to see if it was delivered there.
Additionally, please provide us with your email so we can check your order for you.
We look forward to hearing from you soon.
I ordered 3 Queen set comforters personalized they came late because of Canada postal strike not the company’s fault they were stunning and beautiful and a huge hit Thank you
Sunflowerly 回复2025-02-21
Hi Enowilla
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
I bought a queen comforter with monogramed pillow cases and a buck and doe print. I am impressed. It's perfect! Looks great and husband loved it!
Sunflowerly 回复2025-02-21
Hi Kim,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
Reading the reviews makes me nervous but the product looks great. My hope was that some people had a bad experience but now I cannot reach anyone via phone or email and have no way to confirm or check my order status.
Sunflowerly 回复2025-02-22
Hi Bradley,
First of all, we are so sorry to hear about this issue.
Our agent responded to your email inquiry on the same day we received it. We kindly ask you to check your inbox (including spam/junk folders) so we can assist you further.
Additionally, upon checking, your order was delivered on January 17th. Could you please confirm if you have received it?
We look forward to your response and are happy to assist you if needed.
My Dad sent me a link for a very cool mug that could be customized with a name. My mother passed away last month and he's been having a really hard time. So I bought the mug just to get him something for Christmas. The size is great, 15 Oz. I'm so excited to watch him open it and laugh.
Sunflowerly 回复2025-02-21
Hi Patrick,
Thank you so much for your wonderful feedback! We're glad to hear you enjoyed our products. Your kind feedback means the world to us, and we look forward to serving you again in the future.
If there's anything else we can do for you or if you have any suggestions, feel free to reach out to us at our support email, [email protected], or through our contact page at https://sunflowerly.com/pages/contact-us. We're always here to help!
I ordered a pretty pink coffee mug with butterfly accents and my daughters name for Christmas, I had sent a few emails and a dissatisfied customer review thinking it would not arrive before Christmas, seeing that it was a gift. I wanted to edit my first review and give a better one. As my families Christmas morning festivitives got on the way, the door bell rang and low and behold its my package, my daughters butterfly mug. I was so happy and satisfied with the craftsmanship. Such a beautiful mug. She absolutely loves it. I as so sorry for the first review. My apologies.
Sunflowerly 回复2024-12-26
Dear Celeste,
We sincerely apologize for any inconvenience caused by the delivery of your package around Christmas.
Your order, placed on December 9, was estimated to arrive between December 20–31. Delivery was attempted on December 23, but the shipper couldn’t reach you.
It was successfully delivered on December 25, with proof available at the tracking number link here: https://piggyship.com/tracking/q/2000009096012
For further assistance, you may contact the local post office at: +1 (626) 362-3730/800-690-2256 or 866-888-7086
We’ve responded to your previous emails and are happy to assist further. Please let us know how we can help.
Thank you for your understanding.
Still haven’t recieved my order I ordered it on dec 1st and haven’t recieved it yet it’s dec22 can’t reach no one on phone email or face book .. WHERE IS MY ORDER!!! Do u just take peoples money and they don’t recieved nothing !!! Horrible !!!! It’s said 7 19 days it’s passed those days .. HORRIBE !!!!
Sunflowerly 回复2024-12-28
Hi Lisa,
Due to the high volume of inquiries we received, our response times were significantly impacted. We understand that this delay may have caused inconvenience and frustration, and we sincerely apologize for any disruption it may have caused to your plans.
Upon checking, your order was delivered on December 26th at the front door. Please let us know if you received your order so we can further assist you.
We look forward to hearing from you soon.
printerval.com
Macorner
pawfecthouse.com
Wander Prints
Silveryprint
Stylewe
Faithcorner
Giftsoul