TBS Charlotte 从 Triumph Pay 收取我的钱，已经存入他们的账户超过 7 个月了，但拒绝移交，我已经向我的代表发送了大量电子邮件，但他们只是忽略我的消息，几乎不可能让他们打电话，我现在正在向更好的商业局投诉。金融服务一团糟，但当客户不满意时，他们会伸出援手并进行纠正，TBS 可以不在乎
TBS Factoring Service 回复2023-10-11
Hi Courtney. We understand how frustrating it can be when you cannot get through to someone, and we apologize for any inconvenience caused.
We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. For TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
Hi Asa. We are sorry for your experience and take all reviews seriously. It is our understanding that another individual with your company has separately been in contact with TBS and has been provided the information that was previously requested for your account. If there is any additional information needed, other than what has already been provided, please email the inquiry to [email protected].
您好，我是 Slocum Trucking Company 的所有者，我对 TBS 保理服务非常失望。我建议所有正在考虑使用此保理服务的人不要这样做，因为它们一直是我的后痛。您永远无法联系到任何人，也几乎无法收到任何人的电子邮件回复。我是他们最大的客户之一，说实话，他们对待我就像我不存在一样。我每天都会收到客户和经纪人发来的电子邮件和电话，询问我们如何接收几个月前完成的货物的订单和发票。此外，对于我从事稳定业务的 A 或 B 评级客户，当他们按时支付账单时，他们会被拒绝信贷，他们只是没有收到 TBS 保理服务的发票。我建议，如果有人考虑加入这家公司，请不要！！！！！！！！！
TBS Factoring Service 回复2023-09-11
Hi CJ. We understand how frustrating it can be when you cannot get through to someone, and we apologize for any inconvenience caused. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. For TBS Charlotte clients, our team is available by phone at 866-899-7080 or by email at [email protected].
Thank you for the positive feedback, Gisela! We're thrilled to hear that you consider us the best in the factoring business and that Gabriela Canovas and Victoria Escobar have been delivering exceptional service to you. Professionalism and responsibility are core values at TBS, and we're happy to see that reflected in your experience. Thank you for your recommendation, and as always, thank you for choosing TBS!
Thank you for your positive feedback, Hazel! We're thrilled to hear that you found our service to be helpful throughout the entire process. We aim to make each interaction with TBS as seamless as possible. Your kind words are greatly appreciated! As always, thank you for choosing TBS!
We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, by email at [email protected], or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, by email at [email protected], or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, by email at [email protected], or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, by email at [email protected], or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, by email at [email protected], or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].
Hi Brent! We are so happy that Lisa is taking great care of you. We will pass this message along to her. Thank you for your loyalty and thank you for choosing TBS! Please reach out to us if you need anything we are happy to assist you.
看到这么多负面评论，我感到很震惊。老实说，到目前为止，我们作为一家公司很喜欢这家保理公司。我们已经与他们合作了大约 4 个月。帮助我们进行设置。我们获得了 DOT/MC #、UCR 许可证以及 DO it Yourself 数据包中的大量信息。它确实拥有一切。 你必须阅读它。我真的很想列出他们提供的所有东西。 然而，还有其他公司在获取信息。 我肯定会说你自己尝试一下。保理费是匹配的。 & 付款不是同一天。即使文件在 12 点之前提交，因为如果您选择这种方法，您的银行也必须对其进行处理。因此，它会在第二天提供。我的进步也很快。我从不打电话。我总是通过 tbs 客户端应用程序进行交流，每次都会得到帮助。 也许是代表而不是整个公司。
TBS Factoring Service 回复2023-05-11
Hi Tierra. Thank you so much for taking the time to write this review. We appreciate you as a client and thank you for your dedication to TBS. Thank you for choosing us!
Hello Sissi, while we take all reviews seriously, please know that the respect of our clients is of the utmost importance to us here at TBS. We are sorry you are experiencing setbacks in your business and would like to help. Please send an email with your TBS client ID to [email protected] and someone will be in touch with you shortly.
Hi Mag, We are sorry your experience with TBS didn’t match your expectations. We would love to make things right. Please send an email with your TBS client ID to [email protected] and someone will be in touch with you shortly.
Hi Rosemary, We are sorry your experience with TBS didn’t match your expectations. We would love to make things right. Please send an email with your TBS client ID to [email protected] and someone will be in touch with you shortly.
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